ModWash

AvgEnt

★★★★★

a year ago

Great customer service. I already washed my car and was looking for a cheap gas station vacuum when I noticed this car wash and vacuum establishment next to the Parkers. I asked if there was anyway I could pay for just the vacuum sense I didn't need a wash. The person let me in free of charge as long as I left a review. Kind of hard to not give them 5 stars after that. The vacuums are very powerful, what a great experience. Will be returning.

Keya

★☆☆☆☆

10 months ago

I’m an avid reviewer who gives honest and fair reviews, so this one will be no different. I’ve enjoyed getting my vehicle serviced at ModWash in the beginning of their opening, however there was an issue with my account being over charged on multiple occasions. I contacted the “guest advocate” service through email since it’s the only form of contact it seems, and I only received one response from all the emails I’ve sent. It claimed, through a question, that I had 2 vehicles. I responded with a clear “NO” and confirmed the only vehicle I own and use. No one has responded since. I’ve sent 2 corresponding emails and still nothing. I’m quite disappointed with the lack of consideration, respect and professionalism by this company. It’s absolutely unacceptable to dismiss or ignore a customers concern involving their money’s or their vehicle if there was a valid complaint. I would advise everyone who has a membership with them, plz keep track of your account charges to avoid this experience.

Heather B

★★★★★

a year ago

This is the best car wash! Stacy was so helpful and informative. Vacuum works so well! Staff is friendly and the location is convenient they have mat holders near the vacuums and air guns for your tires and inside your car. This is really a great place to get your car right!

wguerra462

★★★☆☆

a year ago

Nice place it is brand new but it is missing some shade and it is to hot to be in the straight sun for 30 min more o less the need to install some shade everything else its good

Gabriella Jorgensen-eastman

★★★★★

a year ago

Customer service is phenomenal. It was my first time using a car wash and Stacy was very helpful in informing me of my options as well as helping me get my car on the track. He was very kind and respectful. I will definitely be returning here! Thank you guys for a pleasant interaction and a clean car!!

Julee Boring

★★☆☆☆

9 months ago

Canceling a membership is unreasonably and extremely difficult. Initially the issue was finding information to cancel. Because I was unable to find anything online, I requested cancellation in-person from an employee who said it would be taken care of. It wasn't. This is now available via their website (it wasn't at the time), but ModWash was unwilling to refund all of the months since we initially attempted to cancel, stating that it could not be proven that a request was made. However, they can certainly see on my account that we have not used the car wash in several months. Their resolution was to offer a voucher for 12 months free, however, I had made it clear that we now lived overseas, so they knew this would not be something we could use.

ashton demaster

★★★★★

a year ago

Love this car wash! Best in the area. Not only does the wash perform better than the other car washes in the area, but their vacuums are better than any other place. Never have to worry about getting one of the vacuums that has no suction. And the staff is supper friendly and helpful if you have any questions. I would highly recommend getting a membership here!

Deondre Daniels

★★★★★

a year ago

I recently visited ModWash and had an amazing experience! The staff were incredibly friendly and professional. They paid great attention to detail and made sure everything was good on my end. The vacuums were very strong and the service was quick and efficient. I highly recommend ModWash to anyone looking for a top-notch car wash. I'll definitely be coming back!

Ali Jones

★★★★★

10 months ago

Stacy was incredible! He was very informative & had a lovely smile. Great salesman. He could probably sell ink to a pen. he looked out for me from the time that I pulled in to the time that I left! 😊

Joseph Galipeau

★★★★★

Edited a month ago

I have a monthly subscription with Mod Wash, and for the price I pay, it’s a solid value. The automatic wash does a pretty decent job overall, and the facility is always clean and well maintained. Each vacuum station has hoses on both sides of the vehicle, and about 90% of the time the vacuums work really well. On the rare occasion one isn’t strong, it’s easy to just pull into another spot. Every station also includes an air blower, glass cleaner, tire air, and towels, which is a big plus. The car mat cleaner is usually working too and has both wet and dry modes, and it does a good job. Overall, I’d recommend Mod Wash for one-time washes, and I’d definitely recommend the subscription if you wash your car regularly.

Mary Brennan

★★★★★

2 years ago

First time at this car wash, I will say that it was a positive experience. I was helped by Stacy, and I got the membership due to our conversation. He was very polite and knowledgeable. I have been looking for a car wash that is close to my home and convenient, and I think I found it. Thank you Stacy for your help! My car is shining!

Tainara Franciele

★★★★★

a year ago

I absolutely love this new car wash in the town of Goose Creek, the basic wash is perfect! And points that caught my attention are that they have a support for you to hang the rugs on, which helps us a lot, and they also have a tank so you can use it to wash your hands or anything else, and they also have ambient music. This car wash is innovative! 👏🏻👏🏻👏🏻🩷🧡

Caroline Porter

★★★☆☆

a year ago

Expected a lot more pollen on the roof to be taken care of by a $30 wash, that’s for sure. I wiped off what I could but I’m too short to reach. Happy to see the washer fluid spray nozzle, very helpful in cleaning the missed/hard to reach spots. Probably will stick with a cheaper option though.

Mauricio Leal

★★★★★

a year ago

I had an exceptional service at this car wash! From start to finish, my experience was top-notch. The staff was friendly and efficient! They ensured my car received a thorough clean inside and outside, providing with every resource needed to complete the task. The results were fantastic, leaving my car looking brand new. I highly recommend this place for anyone seeking a quality car wash experience!

Jeffrey Lasch

★★★★★

a year ago

The nicest car wash in goose creek! Leah was awesome super helpful! This car wash has it all. Air blaster, window cleaner, tire pressure gage with fill nozzle, and not to forget the basic necessities of any car wash like the vacuums. Great place! Highly recommend.

Megan and Avery Seaman

★★★★★

2 months ago

Easy and quick to get through the wash. Offered a lot of options for after the car wash like glass cleaner, rags a wash machine for floor mats, air for tires, and the vacuums. You can go there even if you're not a member!

Samuel McDowell

★☆☆☆☆

5 months ago

Such a horrible car wash. Their brush knocked into my mirror and scratched it. When I reported it to them, the first employee told me it happens quite often and when they reviewed their cameras they said it was not visible when I exited their car wash. What they did not state is they must use the very first digital cameras ever made.