Google Reviews
Bailey Orr
★
☆☆☆☆
4 years ago
I pulled up to pay and tried being friendly with the lady. She handed me the air freshener without saying anything. I haven’t been here since it became Mod Wash. She did not speak to me to even ask what wash I wanted. After getting my car washed I was very displeased with the job. I know a car wash won’t get everything off but the hood and top of my car was covered with dirt. I scrubbed it with the towels the best I could. As I was pulling out I noticed the rewash sign available, however, I did not want to attempt talking to the lady at the front again. I will find a different car to use. The prices went up and the washes got worse.
Daniel Harrigan
★
☆☆☆☆
2 months ago
Perfectly fine car wash, but they make it very difficult to cancel a membership. I've canceled online, and still got charged.
Calvin Spurgin
★
☆☆☆☆
8 months ago
I went through your car wash yesterday even they washed the dirt off the back of my truck and I had some dirt on the side of my truck. It didn’t even take it off. It was a waste of my $24.
Colby Wells
★★★★★
a year ago
Nathan was excellent! When arriving he was very friendly and after my car wash he proceeded to ask me if I needed help with anything else. Highly recommend coming here. Staff is five stars!
Thyrell Smith
★★★★★
a year ago
The best carwash EVER!!! The manager Graham is super helpful and guided me through the whole experience. The complimentary air freshener smells great too! 10/10 would highly recommend. 🥰✨
Hannah Phillips
★★★★★
5 months ago
Chris was great & helped me scrub my car at the bug prep station to make sure it got perfectly clean. Thank you Chris!!
Justin Wolcott
★★★★
☆
3 months ago
The vacuums are more skinnier making it easier to fit them in some tighter spaces that you might not be able to get anywhere else
Toyobaru Twin
★★★★★
a year ago
Everyone here is very professional and very nice, GJ one of the workers even came to help wipe down my car. The car wash does an excellent job in cleaning my car and everyone else that I’ve seen leave the wash. Highly recommend Mod Wash to get your vehicle looking new.
Connor thecarguy
★★★★★
Edited 2 years ago
Absolutely the best service I've ever had at a car wash! Liz was super helpful going above and beyond to make sure I left there with a clean car from setting up a membership to help save me money to using a microfiber cloth to touch up any missed spots after the wash!
Steven Brown
★
☆☆☆☆
Edited a year ago
I expected much better than this... Tried to call the number on the website per review response. They said I would be put on a priority list and have call returned. haven't heard from them since (3 weeks later)..... year later and it's not anything better. Went through twice (yes without the hitch) and this is the result... very poor
Joe Freeman
★
☆☆☆☆
3 years ago
Only use this place if your car is a pavement princess...... If you drive through a mud puddle, and I mean a mud puddle, not any offroad mud, it won't get the dirt off no matter how many times you go through. They no longer pressure wash before you go through like they use to. I would not recommend this place since it has changed names. The price Went up and the quality of service has went down. Instead of people pressure washing when you go in they have people standing at the payment kiosks when you pull in to get your money.... Got the 24 dollar wash which includes everything. Went through twice and still left dirt on the running boards, rear bumper, tailgate, and in the wheel wells.
Hannah
★★★★★
6 months ago
Had an awesome experience at ModWash the other day! The drive-thru was quick and super efficient — love the light show and how smooth everything runs. My car came out looking spotless, and the free vacuums after the wash are a huge bonus. Big shoutout to Zachary, who greeted me with a smile and made the whole process even better. He was super friendly, answered my questions, and clearly takes pride in great customer service. The place is clean, well-maintained, and definitely worth the visit. I’ll be back for sure!
Caleb McBride
★★★★★
a year ago
I recently visited a car wash and had the pleasure of being assisted by a staff member named Cam. From the moment I arrived, Cam's professionalism and attention to detail stood out. He greeted me with a friendly smile and took the time to understand exactly what I needed for my car. Cam meticulously washed my car, ensuring every nook and cranny was spotless. His thoroughness and dedication were evident as he worked diligently to remove even the tiniest specks of dirt and grime. The end result was a car that looked as good as new, gleaming and spotless. But Cam's exceptional service didn't stop there. He went above and beyond by helping me with a few additional tasks, such as cleaning the interior and offering tips on how to maintain the car's shine between washes. His knowledge and expertise were invaluable, making the whole experience not only pleasant but also educational. Cam's outstanding service and genuine willingness to help make him truly deserving of a five-star rating. His hard work, attention to detail, and exceptional customer service skills are a testament to his dedication and professionalism. I highly recommend Cam and the car wash for anyone looking for top-notch service.
Daliv Rubot
★★
☆☆☆
3 months ago
License plate reader cannot detect one of two of my monthly membership plates here. Cleaning has been on/off lately, it does not seem to get the back of my coupe, nor does it get the back of my truck at all. When it does clean, it’s a light clean at best - streaks and splatters will still be left behind. Pulled up at 7:20-7:30, and waited around for a attendant to assist with my plate to no avail multiple times. The console just errors out when you hit the help button. I’m contemplating ending my membership, but their contact form and process to do so is very unfriendly to consumers.
Larry Stewart, Lt Col, CAP
★★★★★
4 months ago
I've been a subscriber to the monthly Mod Wash program for both of my vehicles, a Hyundai and a Tesla, for about a year and a half. I've had really great experiences with the mod wash on Highway 153 in Chattanooga, but I've also been able to use their services add other local stations, and when traveling to Florida and even up to Pennsylvania. This is such a great advantage over most other local services. Even though this is a franchise, the local management is wonderful and I'm really pleased with my membership, and recommend them highly.
Brandon Ballard
★★★★★
5 months ago
Manny was super helpful in directing me to getting the right wash for my car today. His positive attitude brought me out of a funk I’ve been stuck in lately and the car looks great. 10/10 will be back.
Cassidy Turner
★★★★★
6 months ago
We had issues with our membership, somehow it was putting a 0 on the end of our license plate. Couple weeks before I had emailed customer support and thought it was fixed but today has issues again. Chris, AGM, at our local wash, promptly figured out the issue and fixed it hopefully permanently. He was so nice and quick in getting things worked out.
Sandra Corry
★★★★★
5 months ago
Amazing employees. Everyone was nice and helpful but JOHN at the Hixson location stood out above all. He volunteered to help us remove straw from the back of our truck and took a wet brush to the entire vehicle to remove stuck on bugs. Great manners and very pleasant. So glad to see the youth taking pride in their job and making customers feel important. Great asset!
Kelly Mierta
★★★★★
Edited a year ago
Awesome car wash. JV was so sweet. He even helped clean the windows on my car. Glad we got a membership so we will definitely be coming back. Oh and he went in the wash and found my magnet that fell off my car. Very appreciated! We had Landon today. Super awesome. He made my tires look so shiny pretty. Love this carwash so much!
Candis Whitt
★★★★★
a month ago
Got the cheapest wash they have. And then got a month free, its 22 bucks a month after that. Love cause I run through the wash anytime and vacuum whenever I want.
