ModWash

Vanessa Ramos

★☆☆☆☆

11 months ago

This car wash was highly disappointing, and I regret purchasing a membership. Despite hand-cleaning my rims beforehand, they still appeared dirty after going through the wash. My vehicle looked dull and unclean, and the vacuums were ineffective. When I inquired about the malfunctioning vacuums, an employee informed me that the entire row was out of order and that only the other side was functional. However, she then mentioned to a colleague that the technician responsible for repairs had previously claimed they were working. Overall, the experience was frustrating and did not meet expectations.

Nathan Parente

★★★★★

a year ago

Staff is always friendly and understanding that getting the car wash is only half of the reason (maybe less) we are there. My 2 year old loves the lollipop and going through and seeing all of the cool lights. We go at least four times a week and it is a highlight. *Website is rough but I pulled up and they explained their pricing ($32 a month for a wash and lollipop and air freshener, everyday). Quality beats all other drive thrus.

Amy Marshall

★★★★★

Edited a month ago

Great wash, friendly service and can’t beat the price!!!!!

Gretta Ahishakiye

★☆☆☆☆

a year ago

Extremely Disappointing Experience with Penn Hills ModWash I have been to this location a couple of times before without issue, but today’s experience left me shocked and appalled. After using their car wash service, I proceeded to vacuum my car and, as I’ve seen other customers do, accessed the small towels and spray soap from a door they keep nearby. I used the items, cleaned my car, and returned everything to its place, closing the door afterward. However, one of their employees, a white man, approached me in an incredibly rude and unprofessional manner, questioning me about what I was doing. I calmly explained that I was simply using the items as I have seen others do, but he looked at me with hostility and accused me of trespassing. He even threatened to call the police on me! This level of disrespect and unwarranted aggression is unacceptable. I did nothing wrong, just followed the example of other customers. Instead of treating me with basic decency, this employee acted as if I was doing something criminal. I am absolutely appalled that Penn Hills ModWash would hire someone so unprofessional and rude. This experience ruined my day, and I will certainly think twice before coming back here. A business is only as good as its staff, and this incident reflects very poorly on the company.

Seth Kh

★☆☆☆☆

10 months ago

The worst car wash experience. My side mirror ripped while washing ... I got brushed by the guy working there who tried to "tape it" back - went to a lady who is "supposed" to be supervisor ... Ugly attitude kept running her mouth while writing a report and when I had enough and I answered her back she refused to write it. Worst car wash experience I've ever experienced ... Save your money and your face and stay away from these place and these people.

Teonna Jackson

★★★★★

2 years ago

Allen was very helpful with any thing I may have needed during my wash .. he also came to see if anything was needed to ensure that I had a complete wash and that everything turned out nice .. great place great workers

shaneed smith

★★☆☆☆

2 months ago

I do not like this place. It does not clean my whole car i still had dry snow on the back of my car. Terrible!

Mike

★☆☆☆☆

2 months ago

Shovel your sidewalk in front of your business. Do better. Be a better neighbor

Sushen Penakalapati

★☆☆☆☆

5 months ago

They scratched my car, I had twio scratches on my car that i saw after the car wash. This was my first time trying them, they are horrible and i am very upset

Lisa Holt

★★★★★

a year ago

Trease did a wonderful job showing what to do and explaining the monthly option to me.

Lin Coles

★★★★★

Edited 2 years ago

This place is awesome! Location is very convenient for me as well. I love how it have free vacuums, glass cleaner , and sanitizer you can use .

Evan Laird

★★★★★

6 months ago

Love this location. Great wash and great employees. Aaron was an excellent rep. So much better than Monroeville location.

Jon Angelo

★★★★★

2 years ago

I have a membership plan here the last two months. Great place to get your car a bath real quick or to detail it. Good prices. Free vacuum, glass cleaner and sanitizer. Penny the manager is on top of things and very nice.

Gianna “gvlombardo” Lombardo

★★★★★

4 months ago

The employees were so kind and helpful and made sure my car was so clean before I left! Such a pleasant experience! Will be back again 🙂

Charlei Washington

★★★★★

2 weeks ago

I was greeted by Louis & I never had a better experience from the wash down to the interactions. He was very helpful & he got jokes too 😂 my favorite location

Tammi Customer

★☆☆☆☆

a month ago

I know the storm is coming BUT its NOT HERE YET!!! Ever since yesterday, I went to several locations and they were all closed. No reason just closed BUT my credit card was charged full price. No discount, no nothing!! Totally unexceptable!!! I've been trying to find a location to get all this mud off my vehicle and nothing. If all the pipes are frozen, say that. Just don't put up cones. Say something, because you did take my MONEY!!!!!

Paruaz Dzhandullaeva

★☆☆☆☆

a month ago

I want to leave my feedback. I have an old car, and I know that the employee only offered upgrades to those with better cars. He didn't even offer me the air conditioning upgrade for the interior. I am shocked by this employee's behavior.