Mission Valley Shell

Sushwetha Nataraja (Sush)

★☆☆☆☆

5 years ago

Just got my car washed (basic bronze package) and I didn’t realize until I got home that the entire right hand side of the car was not washed at all (not a single drop of water had touched it). It was still very dirty. I’m very disappointed with the service.

Scott

★★☆☆☆

4 years ago

This place used to be *excellent*. Now they skip things like cupholders, doors, floorboard vacuuming, and rubber mat cleaning even on their highest level of wash. You might as well go to a car wash drive thru and then vacuum the inside yourself.

Cheryl Pecora

★☆☆☆☆

5 years ago

Poor quality car wash. I have to go home and finish the job. AND they just raised by price of the hand wash by $5. Thirty three dollars plus tip for a terrible job is not right. I am finding another facility.

R. Wilson

★★★★★

4 years ago

A neighbor recommended this car wash. They did an extremely thorough job of cleaning my car. I am very pleased with the service I received.

Pedro Melo Rodriguez

★★★★☆

3 years ago

I paid for hand wash which was $40. It was good not the best. Still had a lot of sap and bugs on my front bumper. I would go back.

Chuck

★★☆☆☆

4 years ago

Too expensive. Price for handwash gone up $5 to $32.99. The carwash is ok, but not worth the new cost. I'll be looking for a more reasonable carwash in the future.

Jeann'e Keen

★★★★☆

3 years ago

There was a bit of wait time- such a beautiful day and no rain in the near future- everyone had the same idea. New guy dryed off my car. Excellent job- finally had my windows clean right! Love this guy!!

Luke Deleonardo

★★☆☆☆

6 years ago

Wife goes to get her car washed there for first time. Gets the gold handwash deluxe package with all of the bells and whistles. Pays $41 and tips the guy who gives her the keys afterwards. Cup holders werent cleaned. Finding random bugs that werent cleaned off of the exterior. Didnt spray freshener afyer cleaning job as well. Had to go back 2x to sort it out. I am being meticulous in my review because they were meticulous in their package description. I am home now finishing their job.

Cody Krebs

★☆☆☆☆

2 years ago

I've tried this place twice now, because i figure everyone can have one bad day right? This is hands down the worst non automated car wash i've been to in San Diego, had to go get it washed somewhere else just to get all the soap off the windows. Try somewhere else if you like your car.

trevor floyd

★★★★★

10 months ago

Just got my car wash and gentleman by the name Raymond who works there was very helpful

Steve Rod

★★★★★

a year ago

The carwash was excellent.Hand wash for $37, not including tip, but well worth it. The crew took thier time and did a great job.

Inga Masters

★☆☆☆☆

3 years ago

Showed up at 4:15 to have my car washed and they turned me away. Different than what the website says. The owner of the business replied, saying there was a miscommunication. There was definitely no miscommunication, as when I pulled up the gentleman that were washing the cars yelled out closed, closed! That is definitely not a miscommunication. They did not want to take on any more work that day. I drove the extra 10 minutes and took my car to uptown car wash where they did the most amazing job.

REZA VEYSEH

★☆☆☆☆

a year ago

DAMAGED MY CAR! I've been a loyal customer of Shell Hand Wash, appreciating the care they take with hand washing. Unfortunately, my brand-new Cadillac Escalade, which I bring in weekly, recently sustained two dings after a wash. One is vertically on the right door, and the other is on the right side roof. Both clearly caused by the edge of a tool. This is very disappointing. I hope the business owner addresses this issue promptly.

Matt Matt

★☆☆☆☆

Edited 3 years ago

You pay 50with tips and they don’t even wash your car.. This is how my car looks after car wash. After $50.

AL Designs

★☆☆☆☆

7 months ago

Worst car wash I’ve ever had. $50 + tip and I still had to go get my car washed again. Soap streaks everywhere and bumper full of bugs. I’ll stick to my usual drive through car wash

Erick Zenteno

★☆☆☆☆

2 months ago

I just left the car wash and this is by far the worse car wash I've ever had. Bugs and dirt everywhere. The detailers showed no pride in their work. I had to go home and wash it again. Very disappointed.

Dan Weiss

★★☆☆☆

6 months ago

Not impressed — especially for $50. It feels like corners were cut and the job just wasn’t done thoroughly. Inside, the cleaning was minimal at best. Dust and dirt are still sitting in the vents, center console, cup holders, and floor mats. The interior looked like it was barely wiped down. Outside wasn’t much better. The wheels still had gunk on the spokes, and the tire shine was sprayed onto the trim without being wiped off. The inside edges of the doors (where the door meets the frame) were left dirty, and leaves were still sitting under the hood near the windshield wipers. The pricing also doesn’t quite make sense to me. The “Gold Package” is $40 for most cars and $50 for SUVs. I drive a Subaru Forester, which is on the small side — no third row, no extra-large interior — but it’s still charged as if it’s a big SUV. That feels off, especially considering the level of detail that was missed.