Google Reviews
Julia De Louise

★
☆☆☆☆
2 years ago
I WONDER HOW PEOPLE WERE SERVED BY THIS COMPANY OR HOW THEY PURCHASED THEIT CARS FROM THEM IF THEY ARE NOT PICKING UP THE PHONE???? TRYING TO REACH THEM FOR FEW DAYS STRAIGHT. AWFUL!!!!!!
Kostya Яблык

★
☆☆☆☆
2 years ago
awful service drove 2 hours just to be told that they had a family emergency and no one can show is the car. like at least call and let me know that before i drive out to look at the car.
Mami Jefe

★
☆☆☆☆
2 years ago
I spent close to $7000 on a car and I just reported them to the better business because they told me it was clean and needed spark plug just 3 days of having it the second day I had to bring it to the dealer for a recall the dealer warned me it was awful misfire transmission problem oil vale was busting threw I could of died they won’t give me my money back or trade and that girl at the desk Camille camy she was fake nice and scam a single mother
Carlos Rivera

★★★★★
6 years ago
I have to say my experience with luxe autos was one of the best I’ve ever head with renting a car. Definitely would recommend to anyone. 5 star service all around.
lesly giudice

★★★★★
6 years ago
Amazing service ! Extremely patient and determined. I would definitely recommend Luxe Autos to anyone. They’re definitely the epitome of Great customer service and satisfaction.
Brendan Duane

★★★★★
7 years ago
I was very happy with the customer service and overall experience dealing with Luxe Auto. They have an amazing selection, affordable pricing and were willing to work with me on many levels. If you have a trade in, need a rental or are looking to purchase something Special, you owe it to yourself, to visit Luxe Auto.
gabonita

★★★★★
6 years ago
Amazing place & people! Traded in my car & purchased my first brand new car 2019 Honda Accord lx! Thanks to luxe auto for making it happen! And a huge thank you to laleta for being so professional and making sure I was happy with my purchase. YOU MUST COME HERE! If you ever need a car, want to trade or rent, here is the place! You won’t regret it!
ciara walker

★
☆☆☆☆
2 years ago
so I bought a car from these people in September 2023 and i’m still waiting for a title and come to find out from the New Jersey DMV. Their license has been revoked so they’re still selling cars although they’re not supposed to be , so I am now left with the car and no title. I tried getting in contact with them for months and got nothing so be warned do not buy a car from them because you’re will regretted it
Steven Shiel

★★★★★
3 years ago
One of the best and easiest car buying I have had. From the moment I reached out to Brandon very nice and friendly the way he explained all of my options I didn’t feel rushed all pressured. Answered every question I would recommend him to anyone and actually already told all my friends who to go and see
kelly ballance

★★★★★
6 years ago
Just bought a car from Luxe Auto's yesterday! The experience was super easy and very convenient. Lalita was helpful, professional, and very nice. Thank you so much for my new Honda Accord!
Tum Hi Ho Events

★★★★★
6 years ago
As a Wedding Coordinating and Event Management Group, I had the opportunity to work with Luxe Autos for one of our couples. Even due to unforeseen circumstances days before the wedding, Laleta and team were able to provide a last minute luxury rental car for a great deal! Luxe Autos provides exceptional service and we highly recommend them!
Nancy Foote

★★★★★
6 years ago
For my sons prom, I rented for him a BMW thanks to Laleta’s help.She was helpful informing me about their selection of cars and prices. I was so impressed by her customer service as they drop off the car to your house and pick it up. I also decided to lease a car with them because of their excellent service. Very happy with the service from beginning to end.Thank you so much Laleta.Writing this review to thank you and your team for the great service.I will continue to do business with you.
Eddie Menezes

★
☆☆☆☆
2 years ago
I strongly urge you to stay away from this company. Initially, they charged an excessive $1,000.00 security deposit for renting a Cadillac Escalade. The issue escalated when, after returning the car, they neither refunded the deposit nor responded to my attempts to reach out. It's evident that their business practices are questionable. I'm now pursuing a legal avenue to secure the refund I'm owed. This level of service and disregard for customers is completely unacceptable.
Tyna Marie

★
☆☆☆☆
3 years ago
BUYER BEWARE: DO NOT PURCHASE FROM LUXE AUTOS ON BROADWAY ST. Bayonne nj This is an absolutely awful place to deal with! I purchased a car from there a month ago, they still haven't sent a payoff on the vehicle I traded in! I have been going back and forth and they always have an excuse. Was told payment was overnighted 6 days ago and still nothing. And magically, Luxe Autos won't take my calls or return messages. Won't give me the number to their finance department! I have filed a fraudulent claim with the bank who made payment to Luxe Autos for the new loan which included that payoff. My next step is a lawyer. This place is a joke! PLEASE SHARE
J P

★★★★★
2 years ago
Rented a C8 Corvette for a week, car was in perfect shape, and had 0 issues. Brandon from Luxe was absolutely great with communications in every way. Totally recommend, 15 starts out of 5. 👍
ikrom muhiddinov

★
☆☆☆☆
2 years ago
I sold my car to them (Auto Luxe) and waited 7 months to receive money but they never paid for my car. And also i gave them almost 5,000$ to payoff my car but after 7 months I took my car back and they didn’t give me that 5,000$. They are all scammers Stay away, report them .it is not too late.. If you’re doing business with them just take back what you gave them. Cause of them I wasted a lot of money and time.
Tabitha Mims

★
☆☆☆☆
2 years ago
My husband purchased a vehicle from Luxe Autos two months ago and still has not received his plates from them. He has been calling the person he dealt with inquiring about this matter and has gotten nowhere. He is now unable to get a hold of someone via telephone and when he goes in person the place is always closed. He is now receiving tickets on his car and getting stopped by the police with the issued now expired paper license plate. The finance company is now telling him his car cannot be financed due to them not receiving a title as of yet. Luxe Auto appears to be a unprofessional business with unreliable workers that once they receive your money they disregard any of your concerns and or questions. I would give them a ZERO rating but unfortunately I must rate them one star. Our next course of action is to speak with a lawyer.
Willie Howard

★★★★★
2 years ago
I actually had a great experience Luxe Auto! I was referred to them to find the vehicle I really wanted for me and my family. I was concerned about the prior reviews but they paid off my traded vehicle and they brought my new vehicle to me. I am extremely satisfied and it’s in Hudson County! Thank you Luxe Auto Team!!
Pablo Vera

★★★★★
2 years ago
Booked a ride from EWR to Manhattan, the Escalade that arrived was pristine and the chauffeur was so polite and a great driver. I found him with ease, Luxe autos came through on a last min trip I didn’t want to deal with Uber or Lyft to get to my destination. Will definitely recommend and use their services again in the future
shaquille bennett

★★★★★
7 years ago
luxe autos is the best!! phenomenal service!! the service i got was a little extra ordinary since i had to have the car internationally shipped all the way to aruba. i got a 2014 jeep wrangler rubicon very clean no problem at all none whatsoever. despite lux autos being a national company, they managed all the paperworks for me and had it shipped to miami for a seamesly departure to aruba. within 2 weeks i had the car in aruba! i would recommend luxe autos to anybody looking for a used or new car, whether its a family car, a prius, or a ferrari they can get them all for you. thanks again!!