Lowe's Home Improvement

Colleen Supron

★★★★★

a month ago

I like to buy my window treatments at Lowes. They are the only store that cuts them to size.

James Cantrell

★☆☆☆☆

3 months ago

So it is Wednesday December 3rd at 5:00 and I just went into Lowe's to ask a simple question about a refrigerator hose The two guys in appliances a black fella and a older white fella we're talking and talking I had walked up a few hours couldn't find what I was looking for so I went back stood there and waited for them to acknowledge me finally I spoke up and asked him the question not only did they try to make me not know what I was talking about and try to act like what I needed did not exist because they did not feel like helping me it's ridiculous I don't ever write reviews but figured that that was just pure laziness and crazy All right guys don't ask for help from those guys at Lowe's at the appliance section lol funny but sadly true

Jenna Amphavanna

★★★★★

8 months ago

I recently had an issue with a stove order at Lowe’s where the delivery didn’t go as planned. Thankfully, Norma and Dylan stepped in and turned a frustrating situation into a positive experience. From the moment I explained the problem, they were patient, attentive, and incredibly helpful. They took the time to track down what went wrong with the delivery and worked quickly to find a solution. What really stood out was their professionalism and genuine concern for making things right.

Trice Ayala

★★★★★

5 months ago

I just had a wonderful experience at Lowe’s after leaving Home Depot. From the moment I walked in, I was greeted by Joe, who set the tone for my entire visit. He took time to assess my needs and even shared a laugh with me when I told him I was on a mission for my mom. Later, while on my quest to find the right screw, I crossed paths with Jestin. He went above and beyond to help me, not only finding the perfect screw but also educating me along the way. As I watched him work, I noticed some endearing qualities His patience, kindness, strong math and reasoning skills, and a clear dedication to being well-rounded both personally and professionally. He carries himself with natural leadership and management qualities. Overall, my visit was professional, kind, down-to-earth, and memorable. Thanks to Joe and Jestin, my mission was accomplished. I’m now standing outside in the parking lot as I write this review , enjoying the breeze, feeling truly grateful for such a positive experience. Thank you, Joe and Jestin!

Micah Funk

★☆☆☆☆

3 years ago

If restrooms are an indicator of the quality of the business then this Lowe's store is in the septic tank. I'm wearing construction boots that get in all kinds of mess, but I really did not want to walk through feces and urine to use the facilities. This is inexcusable. Go ahead and zoom in on these photos and get a closer look. Now imagine the horrific smell permeating the air. Now realize that smells are actual fece particles you're inhaling. Let that sink in for a second. I'm quite certain the health department would like to see these pictures. These pics were captured on, Wednesday, January 18, 2023 @ about 11:30 AM.

Matthew Epstein

★★★★★

6 months ago

Lucy was wonderful! I had a fridge that needed to be picked up the next day and she really went above and beyond! Very courteous and helpful friendly definitely made buying an expensive bulky appliance a breeze!! Will definitely come back to this store in Gainesville Lowe’s

Robbie Segars

★★☆☆☆

6 months ago

Have not been to Lowe’s in years and remembered why today. For the first time in years they had what I needed and Home Depot did not so I went to Lowe’s. As I remembered, no help available to assist me with finding my specialty part. I finally found the part and went to check out. Not a live cashier available and all of the self checkout Kiosk were four people deep and it took me twenty minutes to check out. Just before I finished an associate had the gall to ask me if I needed help. She was a sweet old lady so I bit my tongue and told her to have a good day and then left. I hope I never have to go to a Lowe’s again.

Roscoe Smith

★★★☆☆

2 years ago

The good Got plenty of merchandise. Well stocked and fairly good deals. The bad Commercials....... blaring at you in every department. I can't stand being at a store, spending hard earned money, then being begged to buy more!!!!!! It's never enough with greedy people. I won't return to any business that feels the need to advertise once I'm already there. Home Depot and others will get my business.

IamMagic !!

★★★★★

6 months ago

Husband and I came in to pick up a few things. We were kind of standing there looking lost, when Lucy walked by and asked if we needed help. She didn't just point or tell us where to look. She stopped, looked up the item for us, then asked another associate to get the item down for us. She was AMAZING. The other associates were nice and helpful, but Lucy went the extra mile. We greatly appreciate her for that. Thank you so much Lucy.

Роман Романов

★★★★☆

2 months ago

The guy was helpful to finalize my purchase choice. Although, the lady at the cashier didn't provide me a chance to choose e-receipt from screen option, so she just gave me printed receipt.

Zach V

★★★★★

2 weeks ago

Had a great experience with Jestin today. Friendly, knowledgeable, and he made my trip (with my two year old) incredibly easy. Thanks Jestin!

Bianca Worley

★★★★★

3 months ago

Everyone was so helpful. Even at almost near closing, multiple employees helped us with a smile on their face, and they found us everything we needed. Thanks for the great customer service.

TruckersSafetySupport&SupplyFleet Inc

★☆☆☆☆

a month ago

Im a non profit organization and im tired of themistreatment. I did a followup on a Donation just to hear i need to walk in a letter head!!! Do they not understand who we are andwhats going in in the economy.If we had the gas and funds to visit every store we need a donation forthen we would. Why did he even give me the email from the start?? Im starting to think this is a discrimination situation and i want it addressed. Im only coming to the store if it is approved!!! Thank you for your consideration. Let me remind you we work as a team and its more reviews that follow. Samuel.cross

Phillip Luttrell

★★★★★

3 months ago

I had to return a countertop to Lowe's in Gainesville Ga. Michael Robinson in customer countertops! Addressed the situation got me a new countertop on the way! Also Dylan the assistant manager was very helpful. Thanks for a great turnout,they were prompt, professional and very courteous.

Alex Mears

★★★★★

a month ago

I purchased this maytag washer here. Absolutely a beast of a washing machine. Got the extended warranty through D&G but I dont think I need it. Very good product, no complaints. Its been roughly 3 months.

Maressa Willard

★★★★★

a month ago

Best Customer Service, had an issue with my Generator I bought the day before. Rob, Sam and Quin were so very attentive and helpful. They made sure my issue was solved and I left with a generator that will help keep my family warm during the upcoming weather. I can’t thank them enough!!

sydney hayes

★★★★★

2 months ago

Beth is amazing! We were totally not prepared to buy what we bought but Beth was super patient and worked with us for quite a while to find the best deal possible. She deserves a raise!! And Martha at the front desk was nothing but a delight and a joy to encounter! 10/10 trip and service