Lowe's Home Improvement

jonathan sa

★★★★☆

Edited 3 years ago

There are sooooo many different items. They are awesome with online and in store purchases. The issue is with warranties or return polices. Wait...also with the 3rd party contracts.

Michele Attardi

★★★★☆

Edited a year ago

Hard to find an associate but thankfully we found what we needed on our own. This place never has many people in it though. The website locations need to be updated so that you can find things. The online proves don't always match the store so be mindful too of that. Overall we do like going in and out of here fast. Just had to go grab a few things for cleaning & my son saw this fan & it is perfect for our low ceilings so he is happy to have seen it displayed

Christina Smith

★★★★★

3 months ago

The Lowes in Deltona is very friendly and helpful in everyway to get very thing you need. I give 10 stars for all the help they give. Keep up the good work

Lady B

★★★★★

4 months ago

I love going to Lowe's, they always have unique things to purchase and there prices are reasonable. Each time I've gone there the people who work there are very professional, polite, knowledgeable, and quick to offer help.

highspeed196 Miller

★☆☆☆☆

6 months ago

Went in looking for a specific Oklahoma Joe's grill they had one on display but I looked at, and asked the Lowe's employee to check and see if they had one in the back. He pulls out his phone and says he has three of them back there. I said I would go home and grab my trailer real quick and be right back. I get back to Lowe's and it turns out they don't have any in stock and they would not sell me the display. I went to the Orange City Lowe's and they didn't even have any either other than the one that was on display. They gladly sold me the one on display and I was out the door. That's how you win and lose customers Lowe's

J Slaymaker

★★★★☆

a year ago

Went here only once. An associate at the door took me all the way to the other end of the store, where what I was looking for was. On the way we discussed my plans and bounced ideas & specs back and forth. We get there, they checked the isles on either side for related products. I found what I was after, excused them to help another customer, got what I needed and got out. Good deal The last star falls off for the store though because there was a manager yelling into the phone, radio or W/E that some boxes where in the way and a problem with the person who was in charge of these boxes. Not saying that this is not to be expected, but as supervision you need to remain calm and professional in front of the clients/shoppers. Not griping about someone to someone else in front of the whole store.

Kim Publicover

★★★★★

2 weeks ago

The folks at this location are helpful and quick to respond! Thank you Sandy and all others for your assistance! This location is further from my home but I drive further because of the staff.

Noah

★☆☆☆☆

2 months ago

I bought a brand new Weber Searwood 600 XL, delivered. The product was clearly used, very dusty, and did not turn on. Smashed fan. They have a two week delay on exchange/delivery. Their scrap metal is still sitting on my porch and they’re still clinging to my $1400+, blaming the 3rd party delivery drivers for their nonexistent customer service. “We can’t do anything about it.”

Nina Johnson

★☆☆☆☆

5 months ago

I’m really frustrated with my experience. I went in last night about an hour before close to pick up a few plumerias. When I got to the garden center, the team was spraying the floors with a hose, and the smell of bleach was overwhelming. It was so strong that I quickly grabbed just one plant because it was making my son sick. When I got home, I discovered two large bleach stains on my black pants. I understand accidents happen, so I reached out to the help desk hoping to get it resolved. Instead, I was only told there was an “open case” and that I would need to bring my pants into the store. Not only is this inconvenient for me, but it also feels unnecessary since the issue was clearly caused by a process that should be happening after guests leave the store. On top of that, I was given a case number, but no one asked for my name or contact information, so I have no idea how that even ties back to me. It feels like it was just to pacify me. Super bummed because we used them for everything and I wouldn't have thought this would be the resolution to my ruined clothing.

Nikki V

★★★★★

4 months ago

We went to the kids workshop today for the 1st time and Rosalina helped us ... She was so awesome... Super nice and welcoming ... We will definitely come back next month. Thank you Rosalina for making it special 😊

Steven Bordelon

★☆☆☆☆

2 months ago

This is my local Lowe’s I shop all the time with no issues. This time I was picking up my $2500 online order and unfortunately had Aiden to assist. I sat at the pick up area waiting for my vanity to come out. After an hour of sitting there (maybe 4 customers in the store). Finally the vanity comes out on a forklift. Super Aiden there to assist the forklift operator. Aiden walked away at the most crucial point of his job and the forks hit the tailgate of my truck pushing the entire truck forward. My dad and I obviously upset telling him that watching the forklift was his job. Macho man Aiden bows up to my father and says “you’re good bro”. I was then still missing items from my order, I asked Aiden to find out about them, clearly he doesn’t care about anything that just happened. 15 minutes later I walked back in for the 4th time to ask about my missing items and yes, I beat Super Aiden to the customer service desk to ask about the rest of my order. At this point he finally apologized, too little too late. You don’t bow up to customers bud, no one is scared of you.

Cleopatra Pendleton

★★★★★

4 months ago

I love this place! I really want to give a huge big THANK YOU TO, Maro,Josh and Meredith. I really appreciate all the help with my dishwasher from allowing us to exchange it out with no worries at all. Customer services all they way around was fantastic. I have been coming here for the past 7 years and I always leave with great experience. Thank you again 11.4.2025. Cleopatra.

Alexander Rua

★☆☆☆☆

a month ago

In 7/8/2022 I purchased a washer and dryer combo. I also purchased the warranty for peace of mind. 3 years later the washer stopped working and now trying to file a warranty claim has been an atrocious undertaking. The unwillingness to help and the habit of simply “passing the hot potato” around is mind blowing. Needless to say after many years of using Lowe’s, I will definitely thing twice before buying any appliances from Lowe’s again. Peace of mind or customer satisfaction is not part of their vocabulary or goal for that matter….

Jaimy’s Life

★★★★★

2 months ago

I wanted to say thank you to: Dennis Paul for helping me and my daughter feel safe while being stalked in the store and having the patience to wait for law enforcement to arrive! Also thank you to the other manager that brought us some snacks to have, it was a nice gesture from him!

Douglas Sasso

★★★★★

3 months ago

Real nice experience. I actually like it better than Home Depot. Knowledgeable and very friendly staff. I am a disabled person and they were absolutely great, they loaded my stuff into my friend's truck and wouldn't even take a tip. Just a great business and layed out with actual thought to finding what you need easily.

Edwin Santiago

★★★★★

2 weeks ago

Sharing my personal experience at Lowe’s this morning was in need of a refrigerator for my sister met with a amazing employee at Lowe’s by the name of Angie told her I have a tight budget and time frame she got me the best price & delivery! Just thankful for the great service and attention. Thank you Angie @ Lowe’s on 2170 Howland bl.

Amanda Swenson

★★★★★

2 months ago

I absolutely LOVE Lowes! They have amazing sales right now from Christmas Ornaments to Christmas Trees, indoor/outdoor decor! They have an awesome deal on Stanley tumblers and more! If your a plant lover like me Make sure to go check out their plants and the beautiful ceramic pots for your plants! They have some amazing deals! Can also make for a great gift for this holiday season or maybe for yourself to keep your home inside and out looking beautiful! Also Great sales/deals on All kinds of tools big and small! I even saw a beautiful Kovalt Large Purple tool box! Check them out before you miss out!