Google Reviews
Andy Cronin

★
☆☆☆☆
3 years ago
Been coming here for decades and decades always at least one person that is very knowledgeable on staff that is very helpful. I won't be coming back here anymore though because its always to much of a hassle retuning things here. They act like theyre doing you a favor! For some projects its good to buy a little extra so you dont have to be running back and forth for one little piece. And also no matter what you bought to prepare for the hurricane with or with out a receipt they're not taking anything back not even for a store credit!!! Get with the times Andresons its not 1980 anymore! I'll be going to the other Ace stores from now on when I cant make it to HD or Lowe's. They'll take anything back with or without a receipt! Time to sell your business my friend its time you dont enjoy it anymore!
Galen Burgard

★★★★★
3 years ago
Within 30 seconds of walking in the store, a young employee greeted me. I told him I was looking for two items. He walked me to the two items in and pointed them out amazing service, great place to do business.
Maria del Pilar Hogan

★★★★★
4 years ago
T is fabulous. We went in three times with a bizarre frame. On the third trip 10 minutes before closing she helped us to finally hang this mirror up properly. Thank you T and the whole team!!!
Alberto Jacobs

★★★★★
3 years ago
Just like to thank you to all the Ace associates at Providence blvd por the outstanding service during the preparation for the hurricane. It was amazing to see the customer service the provided as Soon you walked into the store . Our first huracán here so we have all the answers for ours needs.
Krista Vivero-Sepp

★★★★★
9 years ago
Best Hardware store in the country! I've been everywhere& this location is the best! Staff is so is on it. Caring manners,will order a product rapidly if needed.. Anything u need they will most times have it . Prices r excellent.great saving specials.Ace brand soil products r real soil without sandy additives.I ONLY BUY Ace brand& my gardens Love it& respond with luscious growth. I stop folks @ big box stores & tell them go to Ace.The hands on help the staff gives u is something big boxes don't do. They find , carry, & load for u in a friendly manner. Love U Ace!
Tom D

★★★★★
2 years ago
I can never go wrong with Andersons. Staff there are all helpful, knowledgeable and kind. If they don't know an answer, they will get a staff member who can. I went to a different Ace because it was on my way somewhere and took 20 minutes for someone to help me. When I asked my question regarding pipe fixtures, I got the blank stare and said it wasn't their expertise and walked away. Never tried to find another associate to assist me. That kind of thing never happens at Andersons Ace!
xDeadxRabbitx

★★★★★
7 years ago
Best Ace we’ve ever been to. My dad is wheelchair bound and they literally go out of their way to help him any way they can. He pulls up, they come out and grab anything he needs!! It’s so rad of them considering they don’t really have to do that. They have restored our faith in humanity. Every employee at this location deserves a commendation for their efforts in making lasting relationships with the community! Sometimes It’s really hard to do shopping and get what you need when you are disabled and in a wheelchair! So From the bottom of my hearts We thank you guys for doing what you do for our family!! 🙌🏻🙌🏻
Tiffany Ebanks

★
☆☆☆☆
3 years ago
I'm normally an early morning shopper. Today I came in at around 12 I asked the cashier politely where I could find trufuel. She points to isle 10 and tells me she doesn't know which one I'm looking for. Fine. She calls John over with an attitude. Remind u I'm multiracial but brown skinned . The previous customer she was polite and conversationalist too was white or appeared too be. John comes over, saying before he found out what I needed. That he doesn't know what I'm looking for. Great. I state this shift has no customer service skill I will find it myself. I'm offended that the same store I visit in the morning has the racist personal in the afternoon. Maybe the morning shift can cover up better than the afternoon. Or maybe because personal is unprofessional I had a problem.I bring my purchase to the corner and tell her the morning shift has better customer service. She throws my receipt on the counter and toots her nose up. The same cashier that had an issue helping me find the right product. I've been coming to this store for the past year for my home repair needs and after today will not go back. Everything from pressure washing, light fixtures to cleaning my pool. Home Depot or Lowe's here I come!
Chris Sax

★★★★★
7 years ago
Best staff!!! I am continually impressed with the customer service at the store. I was there a couple days ago, and didn't realize kept the store open to explain to my 14 year old the logistics of building a greenhouse. This is just one of many positive experiences. Not only as a staff very knowledgeable but they will help you get everything you need to do your project. Love love love this place.
Shawn B

★
☆☆☆☆
a year ago
Called to inquire of a couple propane tanks that were outdated as to whether or not the could be used and filled . and the gentleman that says he was the manager was very rude . Saying he was going to call the state of florida on another company for filling out of date tanks . The only tanks we could find were a year past its time and he made a massive stink about it . Don’t get your propane there they have no sympathy for others. Heartlessness only from him .
Rick Sr. Colon

★
☆☆☆☆
2 years ago
The worse welcoming female clerk. Elderly woman who looked like I had step into her house uninvited. She was rude and nasty tone of voice. When I ask her for a price check it was like I was asking her to climb Mount Rushmore. To the manager please train your register clerk on how to politely welcome customers in the store. I blame the management team for poor training skills on their staff. I wont be going there ever again even If I have to travel to Elkam st. store. There they welcome people with a smile at least. To the lady on the register please speak to someone to help you with your attitude. Never again customer thank u but no thanks.
Zman Fl

★★★★★
6 months ago
Great prices, friendly staff and if they don't have it, they will get it for you.
Brian Achterberg

★★★★★
8 months ago
I would like to thank Cameron, And everyone there today!! I was in a tough position today replacing a hot water heater at my mom's house coming from. Far away and having my hands full already. Cheaper than Lowes or Hono Depot. This is what I remember from back in the day. Helpful knowledgeable employees that remember your name and go all out. I can't say what I do for a living, but these are the people that I want by my side. Thank you so much!!!!!!!! You will always be my brothers and sisters in arms. Love you all. THANK YOU ALL ONCE AGAIN!!!!! Let me know if you need anything. I'll airlift it within 60 minutes.
Betfoyet C.

★★★★★
Edited 3 months ago
Lots of helpful and knowledgeable employees. They always know the right thing you need
Jason Peliwo

★★
☆☆☆
9 months ago
They have a very solid selection and carry just about everything you would need, though you pay more for local and convenient. Unfortunately I recently purchased a transformer while on my lunch break just in case that was the part which was broken on my AC unit at home. Turns out it wasn't the problem and now Ace won't take the unit back 10 days later. The unit had barely been opened, just to check the contents, all parts and pieces intact and new. They claim there is a sign by the electronics but the only sign is 5x8 printed sign that says "all cut wire cannot be returned". Nothing about any other electronics. The receipt did say it but only on that line item, and what good is that after you've bought the piece and left the store? I wouldn't have bought it to be used just in case if I had known this... So much for shopping small and local if you can't be trusted to say that something is still new and in working order. Cost em 15 dollar profit to lose a customer and gain a bad review. Doesn't seem like a good practice to me.
J Ries

★
☆☆☆☆
9 months ago
I bought a spruce weed and grass killer and followed the directions, it did not work. The Hispanic guy that works at Ace said it works, it didn’t. Very disappointed! $24 plus tax down the drain.
John Moehrlin

★★★★★
2 months ago
Great store. We'll staffed. Knowledgeable. Friendly Why shp elsewhere!
Tracy Chastain

★★★★★
4 months ago
Great sales price on HD outdoor antenna. Quick online order and pickup. Staff were friendly, courteous and helpful.
JoseAntonio Rivera

★★★★★
2 months ago
Anderson store are great people and great service and informative and more.but the store is alcanm. People are just bluooo.and net very help full.and not nice.at all.and no courtesy...........and others.not polite.........
Aisha Bryant

★★★★★
3 weeks ago
Staff is very helpful! Great selection on soil with prices cheaper than Amazon. Parking lot could be better but great store.