KP Touch Auto Detail LLC

Viplove Desai

★☆☆☆☆

2 years ago

If there were zero stars I would give them zero. Had used them pre pandemic and went there MISTAKE!! Not sure how to rely to owner but this picture are after spending $280 just on outside.

Alexandra Gentile

★★★★★

7 months ago

I would leave 6 stars if I could!! They did a stellar job on my car. I had some water stains that were in my seats for a while and I wasn’t able to get them out. KP Auto Detail removed ALL OF THEM!! I am so impressed. Great detailing and great customer service. Absolutely recommend!

Kantapon Sornkerd

★★★☆☆

2 years ago

Not worth $200 + tip for full detailing a sedan. My car was not fully dried, and there are still some stains that should be cleaned. I might give them a 1-star, but the big guy was so good, he willingly cleaned the windows after I pointed it out to him.

Ben Zhang

★★☆☆☆

Edited 2 years ago

Dropped off for a bug sap removal then come back to a chipped bumper from his compound buffing machine. Guy waived my $150 detailing cost but I’ll now need to replace/repaint the bumper for $1500+. They recommended to report the vehicle for vandalism to my own personal insurance to pay for the fix. Never again

Abdelouhad Faiz

★★★★★

a month ago

I can’t say enough to Steve for being very patient with me once I dropped my car. He also helped me get a free parking as well. I paid about 200 dollars for a full detail package which was very fair. I can’t recommend them enough.

Naddia Wiklund

★★★★★

3 years ago

Incredible job with shampooing the seat, full body wash and polish. My car has fabric seats and after driving kids & puppy during the pandemic, the seats were stained. Willy did a superb job and left my convertible in pristine conditions. Súper pleased with the waxing and wheel shine ✨ Highly recommended!!

Daniel Landers

★★★★★

4 years ago

Most places I called couldn’t get me in. KP got me in right away. I was a little desperate to have my truck detailed before going on a 8 hour road trip (I have a dog that makes my back seats pretty filthy). They got me in immediately! Finding them was a little difficult. They are literally in the sub basement of a parking garage. The full detail was very competitively priced. Over $100 less than other local competitors. The truck looks great! My interior looks brand new. They got all the dog dirt and b hair from the back. So bottom line. Fast, reasonably priced, and thorough. Very pleased.

Jay Choi

★☆☆☆☆

a month ago

Made an appointment with them a few days ago at the Stafford St location. Completely ghosted, did not pick up the phone when I called them before the appointment, did not show up. Had to pay to enter the parking garage but got no service. Has been a few days since this happened and no follow up either.

Aakif Siddiqui

★★★★★

4 months ago

I got a detail done and they did a very good job for the interior and exterior. The owner was great, he came and picked my car up from my work. They did a great job and service is great.

Sher Bek

★★★★★

8 years ago

Hi everyone for who is reading my feedback. If your looking place to take care your car, you're going to exactly right place what you need for you. I did buff and wax my Toyota Camry in two different places and those places just killed my car they couldn't make their job. But these guys made their job phenomenally for 10 star. Customer service perfect, they listen you exactly what you want to do with you car. Willy is one of the best guy I have ever met. He is friendly and always smile. Thank you guys I very very appreciated with your job.

a wma

★★★☆☆

4 months ago

Good job, not great.. have paid a dealer the same amount and car was significantly cleaner there Great job for the obvious dirt and grime (and there was a LOT of it in this car). The car looked beautiful and was shining, where obvious to look. Seats were not pulled down to remove hair in between and similar findings in a few other harder to spot, but IMHO, obvious to look spots for a detailing. They also stole the loose change that I knew was in my car. It was in a small holder next to the door and a few other small spots. It was gone. It wasn't much, so have it.... but cmon.

Itzamarie Padín Mas

★★☆☆☆

2 years ago

Made a reservation for a full detailing(exterior & interior) $200 plus. I included on the reservation details that I wanted to remove a few small stains. Also to take care of the seatbelts because they were dirty. The reservation said the service was 2 hours, but they ask if we could pick it up a little bit after that and we agreed. It bothers me that the service was not a detailing as described. Windows were not cleaned to detail, had stains and water marks on it, rims were not cleaned, trunk carpet was not cleaned only vacuum, seat belts and headliner remains with stains and some other details were missing. You don't expect to pay a full detailing and see the car with a lot of details not taking care off. I do not recommend this place for a detailing. Maybe another services but not this one. The work performed does not meet the term "detail" in any form. Details are what matters when paying for a full service. I do have to say that I forgot my parking ticket for the garage and they discounted that from my total so I could leave the lot without paying extra.

Caroline Barker

★★★★★

5 months ago

I love this place. They are flexible and do a great job. I just picked up my sedan from a detail appointment and without any extra charge or me having to ask them, they cleaned my kids’ car seats as well as the car itself. That’s such a relief to me honestly; those things are so hard to clean and now they look great. I have been taking my SUV and my sedan for regular detailing for years and always been very happy, but this was just above and beyond service that I really appreciated.

Iris San Miguel

★★★☆☆

Edited 2 years ago

**UPDATED REVIEW** *FIRST VISIT* I almost didn't find the place because it was inside of a parking garage. Google maps led me to a location that happened to be right in front of the parking garage and I called, then the man had instructed me to go inside of the garage and like the curious white person who gets killed in the movie, I enter the garage and drive all the way to the bottom. There's a sign after you go through the gate thing and you just go all the way down and there's a crew at the bottom cleaning cars. They were quick and efficient. I'm glad I didn't have to wait long for a car wash (i requested without vacuuming the interior). Very satisfied and will be back *THIS IS THE UPDATED REVIEW* So I came back here to get my car fully detailed. The mats weren't dry when they put them back in the car so my car ended up smelling like a wet dog. There were drips of some type of light blue/silver paint that got into my car at the passenger side. I forgot to take the photos before I sold the car. They did a great job cleaning, but made bad mistakes. I added 2 or 3 before photo and the rest are after photos.

Chris

★★★★★

a year ago

They practice the most vital part of running a business: They take care of their customers. After getting an Executive Detail, the interior was perfectly clean and like a brand new vehicle. It's like you couldn't tell I owned a dog! The important part: After looking at the exterior, I noticed the wax job was not up to exactly up to par (as seen in the *BEFORE image). The vehicle, while clean, had a few too many blotches, swirls, and residue than what was expected. The issue was GRACEFULLY handled, with me returning the next day and KP taking care of all issues for no charge. The vehicle looks better then when I bought it tens of thousands of miles ago!

Edward Wilkerson

★★☆☆☆

6 months ago

I wasn’t impressed at all with the service. You can’t really see the quality of workmanship until you drive out of the garage. You’ll have to do better. My first and last time.

hubbie mid

★★☆☆☆

2 months ago

Below-average experience overall. location is hard to find and nowhere is it clearly stated that you’re still charged for garage time, which then gets partially deducted from the service price (but not fully; you still pay the service fee). Which means the dystopian AI-managed garage seems to get a nice check from all this traffic, not the business itself sadly(…unless) Scheduling was also messy: I booked 9am, received a 9am confirmation, but they claimed it was 8am, which delayed my pickup by nearly two hours. They said they’d call when the car was ready but never did—I could’ve picked it up much sooner. The actual cleaning was disappointing for a $60 service. Once I got into better lighting, it was obvious things were missed: trash left on the dash, seat and carpet corners not cleaned, and leaves still by windows. Overall, not worth the price imo