Kohl's

Domonic Rinaldi

★★★☆☆

a year ago

I mostly only use store for Amazon returns. Our waldorf mall is so outdated we go to Annapolis mall. Store has way too many overpriced items. If not on sale I don't buy anything. The sale puts items at a price they should be at regularly

Rhonda G

★★★★☆

Edited a year ago

Went to pick-up an online order. Usually, the self pick-up process is smooth. This time, one of the items wasn't in the assigned bin. The staff members who assisted me were pleasant and spent a reasonable amount of time looking for it. Once they determined that it couldn't be located, I was promptly offered a refund. Despite this experience, I will continue to shop at this store and use self pick-up.

TanguerayLu

★★★★★

a year ago

While shopping at the Southtown Kohl's store, I received such outstanding help when trying to locate a particular Men's shirt. Izzak was SO helpful. It's not often that we get help while shopping anywhere these days. Upon checking out, Lia was great to share how I can get the best shopping deals using my Kohl's cash and my 30% coupon! I will return on Thursday to finish my Xmas shopping! Thanks a bunch!

Abbie Washington

★★★★★

a year ago

Went to return Amazon products. We were having difficulty because it was Amazon, of course. I didn't get the name of the lady, but I was indeed overwhelmed with gratitude she wasn't one of those "call Amazon to figure it out" people. She trouble shot my issue and got it done. Kudos! Ma'am! Totally made my day cos who wants to go get on the phone with Amazon???

D Money

★★★☆☆

5 months ago

Please stop changing locations over and over again for pickups and returns. Enough having me zig zag across the store.

Alexis Russ

★★★★☆

7 months ago

Clean store, friendly staff, scarce product selection. Prices are decent, not as discounted as expected. Household goods prices comparable to Macy's.

Liza Chance

★★★★★

a year ago

The cashier was so very helpful. I had the wrong size socks for my grandson.. She took the time and got the right size. She is definitely an asset to Kohl's. She save me a trip from coming back to the store for a return.

Michelle

★★★★☆

a year ago

This store is pretty good. The employees I've interacted with are friendly and helpful. Picking up my online order was really easy as well as making a return from an online order. I mostly come here looking for clothes but I think I'll take a look at the other merchandise next time I go. However, they could have a better selection of dressy shoes and plus size clothes and the clearance racks could be more organized.

Sarah Frank

★★★★★

Edited 6 years ago

We love Kohl’s. And my kids love this giant sloth. They insist on getting a photo with it each time we come in. Super easy Amazon returns.

Charles Lee Jr

★★★★☆

Edited a year ago

Best Blue Jeans place in the mall. Only short shorts for young girls. My daughter wasnt happy with anything. She wears size 0 or 1.

World Traveler

★★☆☆☆

a month ago

Didn't find what I was looking for.Customers service agents were inattentive.

richardp

★★★★★

6 months ago

Purchased pair of GV jeans for my wife. She was very specific on color, size, material. Not only did the clerk go out of her way to help me but the cashier informed me of specials that would apply to me. I have shopped many stores in many areas and this was the best experience. Thank you Kohl’s employees, will be back. R.S.P.

Hydra Nation

★★★★★

5 months ago

Such a positive experience this morning the ladies at the return counter. They are so sweet and take their time with each guest that they talk with! God bless them

Brandi Bastian

★★★★★

2 years ago

I just went walking through there the other day to access a different store. That's just the entrance I went through and I used their bathroom. I was considering getting costume for my cat but I didn't think they had the correct size for her cuz those were all dog outfits and I couldn't decide if she was a small extra small which they didn't have or what. So I ended up getting her costumes from Target instead

SNS AMERICA Income Tax Services

★★★★★

3 months ago

Team of Sephora in St Charles Mall has excellent customer services skills especially Ms. Shade goes above and beyond and find right products on clients request. She is very helpful, knowledgeable and offer customer centered care services. Thank you

Rashi Garg

★★★★★

3 years ago

Enjoy shopping at Kohl's! Today's trip was for my teenage son's clothes shopping. They have a good selection of clothes ans accessories for everyone. The store is always clean and well organized, very helpful staff! The best part is their coupons, I love the fact that their coupons work on pretty much everything in the store. Both the entrances have convenient parking.

Matt Boston

★★★★☆

4 months ago

Solid experience overall. Walked in and the restroom was easy to find. Floors were clean and it was empty. Very quiet in there. Great acoustics for #2. I would have preferred some atmospheric music to set the tone for my visit but silence is fine as well. Would recommend to anyone in need. -1 point because Waldorf.