Google Reviews
LaTesa Sherrod
★
☆☆☆☆
a year ago
The technician put too much air in my tires. The technician also falsely claimed that he put 32 in my tires and it was actually 46 which caused my tire to blow when I left the facility. I called to report this and I was told nothing could be done. I’m very dissatisfied with this.
James Gray
★★★★★
7 months ago
A great time saver! I got in and out quickly. Much less expensive than dealership although prices are higher for 100% synthetic. My cost was $113.00 which included a 10% senior discount.
Michael Dela Cruz
★★★★★
5 months ago
The service guy was nice and helpful. He explained me the recommended service but I neeeded. I’ll definitely come back nexttime to get some of the service done.
Barbara Opulski
★★★★★
4 months ago
They are all very professional and lovely to deal with. They go the extra mile. Highly recommend their service.
Vanessa parham
★★★★★
a month ago
They are really professional and was very fast with my oil change
Michael Vidal
★★★★★
4 months ago
I stopped in for an oil change and was pleasantly surprise ls by both the cleanliness of the shop and the politeness of all staff members.
Carlini
★★★
☆☆
Edited 4 months ago
Advised PSI/Tire indicator was on and needed a couple tires brought up to 35. I was told, "no problem, we'll take care if that". Indicator turned on 5 minutes after leaving with same PSI. Wouldn't complain if the service wasn't $115 for an oil change.
Michael De La Vega
★★★★
☆
Edited a month ago
The oil change is quick and reasonable but the filters were priced a little high.
Ervin Pitts
★
☆☆☆☆
a month ago
Add an oil check add an oil check and did not receive the right oil change. Had to come back in and after I cleaned up the oil leak I feel that you should give me something free.
Debra Lapointe
★★
☆☆☆
6 months ago
I was completely shocked that the total for a 15 minute oil change and replacing 2 filters would total $182! I was charged $85 for just the 2 filters. I researched the actual cost of the exact same filters, except they are name brand, had I ordered them and installed them myself, the 2 filters were $9.35 and $10.19 That is a massive markup. The cabin filter has been installed incorrectly because now my AC vent is whistling super loud
Lisa Blair
★★★★★
Edited a month ago
I I went to Jiffy Lube for an oil change. It didn’t take about 20 minutes very friendly atmosphere nice people very clean when I got there. I was getting 17 miles to the gallon when I left. I was getting 23 miles to the gallon after my oil change pretty cool
Melinda Beighle
★★★★★
2 months ago
The guys did a good job. No attempts to oversell, or dupe me into extra charges. I will use them again, and recommend.
ckarmencita
★★★★★
6 months ago
This is my place for my oil change needs. Living in Hemet I appreciate the air conditioned waiting room. They are detailed in explaining what my car needs. I’ve never had to wait long and they clean my windows. I recommend them to my friends and family.
Frank Triolo
★★★★★
2 months ago
Great service. Extremely quick and professional. They seem to enjoy taking care of their customers. That's very rare these days.
Frank Triolo
★★★★★
3 months ago
I always get excellent service here for my vehicles. Employees are over the top. Great experience every time.
Angelique Legardy
★★★★★
4 months ago
I have been bring my truck to Jiffy Lube for several years now and I always receive friendly service. I was in and out in about 10 minutes. I only bring my truck to Jiffy Lube for oil changes and I trust them to give me honest service.
Beverly James
★★★★
☆
a month ago
I started going to this Jiffy Lube over a year ago & have received very thorough service, and the team is great! I am satisfied with their advice & the recommendations have been spot on. If anyone needing an oil change or other vehicle fluid changes, etc. choose this location.
Robert Duran
★★
☆☆☆
2 months ago
I was disappointed with the customer service during my visit. The interaction felt rushed, there was little to no eye contact, and no effort made to create a positive customer experience. It felt more like “here’s your charge, sign here” rather than being treated as a valued customer. Management may want to consider additional customer service training, as the experience did not meet expectations and left me feeling unappreciated.
Linda Loerch
★★★★★
a month ago
Was greeted warmly. Actually, always greeted warmly, yes, I'm a repeat customer for a reason. They always do a great job. I usually try to show up with a clean truck, but, they washed windows and vacuumed. I highly recommend them and trust them with my vehicle. Thanks guys
Joel Fuentes
★★
☆☆☆
5 months ago
Employees are very nice and accommodating but had an issue the very next day on my way to work with the bottom skid plate coming off and scrapping on the freeway and eventually breaking off a portion of it. I drive a company fleet vehicle and they will need to now pay for it to be replaced. I really like this location and so close to my house. I will return to them and let the manager know my experience so hopefully quality control will be tightened up. This is the only bad experience I’ve ever had at this location.
