Google Reviews
goarmyderbycar 9-11
★★★★★
a year ago
I came in for some work on my car. lonnie not only knew his trade but also found some issues that were unknown at the time. I left feeling confident in my visit to jiffy lube and will absolutely return .I was very please with their service and I even got to watch a cute squirrel be hand fed by lonnie.. it made my experience more memorable and I will be certain to recommend this location to my friends and family.!!! thanks guys!!!
Jesus Cubillo
★★★★★
2 months ago
Extremely helpful, excellent service, and gave us further information about our vehicle that was comforting as a novice with vehicles
Vincent
★★★★
☆
2 years ago
These guys are fast, friendly, and professional. I was in and out in about 15 minutes and treated like I was family. I highly recommend this location!
Megan Lash
★★★★★
4 months ago
They where by far the cheapest place to get new brake pads and replacements and the service they did a quick and easy. Justin and Graham did a great job !
Brittany
★★★★★
6 years ago
I always have a good experience at this jiffy lube. 9 times out of 10 it’s about as fast as you can expect for an oil change. They always give good service and the customer service is outstanding. All the staff members are very kind and genuine even when they have a bunch of customers waiting in line. I have never had a negative experience with any of the employees and I come here every 3 months for an oil change. I trust their advice and know they aren’t trying to recommend car services that are not neeeded like Grease Monkey. Pricing is reasonable, especscially with coupons. They will always be competitive in trying to get you the best price. I appreciate their honesty and ability to answer any questions I have. They will not recommend something unless you absolutely need it! One time I had a check engine light and even though they were busy and finished with my oil change, they hooked it up to their machine and told me what the check engine light code I had on my car was for. I will continue to bring all my vehicles to this specific Jiffy Lube in the future.
Jodi Olson
★★★★★
6 months ago
Isaac and his team at the Jiffy Lube on 104th in Kent were great to work with. I took my car in for an oil change, check my brakes and tire rotation. They found a screw in one tire and helped direct me to Les Schwab to get it repaired. They were very friendly, respectful and helpful. I will definitely be back!
Kevin Saeteurn
★★★★★
6 months ago
Pulled into the parking lot and was immediately flagged to drive into the Bay. I was met by Graham. He was very engaging and informative. He and the crew working on my vehicle were quick. I was in and out within 30 minutes.
Preet Kaur
★★★★★
2 months ago
Very nice service especially to some one unfamiliar with cars and new to going to mechanics I was very nervous but graham was super nice and let me know ever thing i needed to know everyone was also super nice and welcoming they didn’t make me feel out of place.
Melissa McDonough
★★★★★
2 months ago
The team was great!!! Got oil changed, both headlights replaced and brake light replaced. The team was quick and helpful.
Jason
★★★
☆☆
Edited a month ago
Originally gave good review however notice today that there were oil leaks. Will need to return and see if they will correct it. Update: Came back to the location to have it checked out. There wasn’t a leakage but the tech did not clean the spillage from the undercarriage where the filter was causing the leftovers oil like leakage.
Sav Daniels
★
☆☆☆☆
a year ago
I’ve been a loyal customer for 4 years now. I came in for an oil change and never have I ever seen a more unprofessional “employee”. I asked to be speak to a manager as I was concerned if this was even a real worker, Tyler (red shorts) told me he IS the manager. Find that very hard to believe…would’ve given higher rating for the other uniformed employees as they seemed very knowledgeable & extremely helpful.
Raya Scott
★★★★★
5 months ago
Wyatt and Terrence are the BEST!!! I had a horrible experience yesterday with the Jiffy Lube on Washington Ave and I came here to get my lights fixed. Not only were they efficient, they were friendly, knowledgeable and showed much compassion for my bad experience that I had with the other location. I will no longer be settling for what’s convenient by my house, I will be coming here ONLY. Thank you for your service guys! Great service! #Always
Joash Migosi
★★★★★
6 months ago
The staff served me well. What really impressed me was their willingness to go the extra mile. I asked if they could check for any potential leaks underneath my car and they did. I'll definitely be coming back for all my future oil changes and more.
Fatima Galloway
★★★★★
2 months ago
Graham took care of me today as he did the first time I came to this location last year. Just like the first time, he was very kind and was helpful with my car needs today!
BM K
★★★★★
5 months ago
Amazing service!! Great team, really took their time explaining what’s being done making sure we understood. Big shout out to Isaac! Excellent customer service my guy! Will definitely come back! #2015ToyotaTundra
Kamla Anand Corder
★★★★★
4 months ago
The Jiffy Lube in Southcenter referrered me to this location because this location is full service. I had an issue with a plate coming loose on the undercarriage of my car. Within a few minutes of arriving, they fixed it. They did not charge me anything. The employees were extremely professional.
Nirapjit Kaur
★★★★★
4 months ago
I took my car to Jiffy Lube, Kent, WA outlet and I thank them for their professionalism. It was an excellent experience entirely hassle-free. The service was smoothly & efficiently executed. It was like a car spa.
Ariana Davis
★★★★★
2 months ago
Tyler is absolutely incredible! He took it upon himself to help troubleshoot an issue that I had been experiencing with my car and took the time to explain things to me in a way I understood. He gave exceptional customer service and I will certainly come back to this Kent Jiffy Lube location again in the future. Tyler literally made my day!
Ruby Johnston
★★★★★
a month ago
Great service! Shout out to the manger Tyler, his no problem attitude really saved my mental health when my exhaust pipe disconnected. I called around and was told it can be an issue to find parts and brackets but he was kind and told me to come by and he will check it personally. His staff, special recognition to Chris and Issac, helped me understand what could have happed to create the issue in the first place. Overall 5 stars, I'm so glad these people were available and more than willing to help me through a very stressful and unexpected situation
Amara Davis
★★★★★
2 months ago
I had an outstanding experience at the Jiffy Lube in Kent thanks to Tyler. From the moment I stepped out of my car, he immediately came over to help and made me feel taken care of right away. His attentiveness and initiative truly stood out. Tyler quickly and efficiently diagnosed the issue with my car (which is a Mercedes 2018 granted) — the belt had come off and there some other issues — and he fixed it without hesitation. His knowledge and confidence were very reassuring, and it was clear he knew exactly what he was doing. The entire process took only about 20 minutes, which speaks volumes about his efficiency and skill. Beyond his technical ability, Tyler was extremely friendly, professional, and approachable throughout the entire interaction. He explained things clearly and maintained a positive attitude the whole time, which made what could have been a stressful situation feel easy and stress-free. Tyler went above and beyond, and his exceptional customer service made a lasting impression. Jiffy Lube is lucky to have him, and I would absolutely recommend this location because of employees like Tyler.
