Jax Kar Wash - Sterling Heights

Tim Wilson

★★★★★

2 months ago

Thank you for giving me the opportunity to try your service for 30 days free of charge. So far I can't complain on the service the employees are very considerate and attentive.

Billy Waines

★★★★☆

3 weeks ago

Car wash is good but most of the people I have encountered drying the vehicles act like they don't want to be there and do a pretty poor job drying the vehicle.

Lovell Walker

★★★★☆

4 months ago

I gave them 4 stars could be a 5 but the dryers does a terrible job. They will be looking at the Mud spots on your vehicle and want wipe it off this happen to me Several times, but that's the only problem I have with them everything else is great.

Larry Saganski

★★★★☆

a month ago

I go to many Jax Kar washes though out the city. And I always get the great service from each one of them. It's nice to have consistency in a service. Thank You

Tia Darden

★★★★★

Edited a month ago

This location on Van Dyke is pretty good haven't had a problem. Heard to horrible stories about Jax's but they alright with me.

Thomas Hall Jr

★★★☆☆

2 months ago

I've been a regular here awhile, always satisfied with the service. That was until they broke my truck antenna. Then they totally dropped ball.. basically said too bad.

rivlord bosi

★★★☆☆

a month ago

Pulling into the facility was tricky, it’s a back alley with a really sharp turn. You might need two attempts if driving a larger vehicle. The wipe down was better than most.

Donald DeMeules

★☆☆☆☆

a month ago

Dented my card on the roof when brush came down. Showed them immediately and they ignored, then said they would take a report. Never contacted us back. This is a lease, so guess who gets to pay for damage. Worse customer service ever. Cancelled my plan and the wife's.

Paula McNichol

★★★★★

2 months ago

I really appreciate knowing that Jax is always taking good care of my vehicle, when I am on the run, I appreciate their attention to detail, the speed at which they deliver a nice clean shine, and the friendliness that never wavers, in bitter cold or high heat!

Omega Mostyn

★★★★★

2 months ago

Staff at the Sterling Heights (Vandyke 15 mile) location are friendly and attentive. They do a good job drying cars and they are patient as cars connect with the machine.

MR. RDCS

★☆☆☆☆

2 months ago

The line was extremely long. I told their attendant that I needed to get out of line to please cancel my wash for the day. When I went to another location after my appointment, I was told that I had already had three car washes for the day which is impossible. The attended at the second location notice that my truck was still dirty and had tons of ice on it. So needless to say my visit was very disappointing.

Nikki Heard

★★★★★

Edited 2 months ago

Awesome! I love that there are TWO service people when you pull up to pre spray BOTH sides of the car prior to entering the wash. Even when there was one service person she sprayed both sides and I appreciate that!

Dave Kukla

★★☆☆☆

a month ago

My truck never gets damaged or very clean so I’m never impressed or disappointed. What can I really expect for $20 a month from a place that believes power washing part of a truck and having broken components is acceptable. Convenient? Yes

Omega Mostyn

★★★★☆

2 months ago

The attendants are always nice and attentive. They wash the car good before it goes through the conveyor and they are patient when the car gets on the conveyor. They make a good effort to make sure the car is dry at the end of the wash. This is a 4 instead of a 5 because all the attendance should realize many people have worry about going through the conveyor almost bumper to bumper with cars before them: although accidents may not happen often, it is possible and that should always be taken into consideration. Spare the customer some worry and leave at least a foot of space between cars. Also if you are telling someone to move up and they ignore you, it is because they are worried about getting to close to the car in front of them. Just let them have it, and allow some additional space.

Karen Kline

★★★★★

Edited 2 months ago

Every time I get a car wash at Jax in Sterling Heights on Van Dyke just north of 14 mile, any day of the week and at different times of the day, the service is always exceptional. Each time the attendants hand spray some and at times most of the car. They are always pleasant no matter how busy, and I always leave with a clean vehicle.

Camisha Mason

★☆☆☆☆

a month ago

Very unsatisfactory!!! How ! You have sprayers . They did not clean my truck right and I pay $26.99 per month for my members! I would like for somebody to fix this! Called up there only to get ai voicemail!

Rohith Koushal

★☆☆☆☆

Edited a month ago

I’ve had two very disappointing experiences at this Jax Kar Wash location. My car was actually cleaner before the wash than after. Both times, the wash left my side mirrors and windows covered with ice and residue, to the point that it was hard and unsafe to drive at night because I couldn’t see clearly. The staff members themselves are kind and courteous, but the equipment and wash quality at this location really need improvement. Instead of removing the light snow from my roof and body panels, the wash made the sides of the car and mirrors look much worse, and the ice on the mirrors would not come off even after trying to scrape it. The vacuum area is also an issue: there are not enough working vacuum stations, and the ones that do exist don’t seem to have proper suction or are out of order frequently. I appreciate the friendly employees, but I can’t recommend this location because the wash quality and vacuum facilities are poor and have twice left my car in worse condition than when I arrived.