Google Reviews
B.A Quinn
★
☆☆☆☆
4 months ago
***Buyer beware*** Our 24 year old son purchased this One Owner 2012 Ford Raptor in June of 2024. Owned for 1 winter season. Driven only a few thousand miles when the shock bracket broke off. A few months later it was found that the paint wearing off revealed an entire rusted undercarriage and holes in the frame which was patched with bondo . Marshal requested to see it and when it was hoisted up on their lift the frame cracked and the bed nearly fell off. Had to be towed as the vehicle cannot be driven. Marshal did anllow him to borrow a car for an few days but when we asked if he would pay for half the tow to get it back to Massachusetts he huffed and puffed and demanded he get the truck off his property and return the loaner (which we did)Advised that the situation would only be rectified if we paid for it and Innovative Auto Sales takes no responsibility for the issue in selling a completely unsafe vehicle. Take note of the “shiny” black wheel well at time of sale. If you purchase a vehicle here make sure you do all your homework. I can only give this dealership 1 star as it was smooth and simple sale taking 10s of thousands from this unsuspecting first time car buyer.
Bart Perillo
★★★★★
a month ago
Great buying experience. No pressure and very informative. I wouldn't hesitate to recommend or purchase another vehicle from Marshall.
Jaclyn Peaslee
★★★★★
6 months ago
Working with Marshall was absolutely amazing. He worked things out in a way I could have never imagined. Made paperwork a really simple task, explained everything very clearly, and walked in an out with a new car to me! Would 100% recommend working with Marshall!
Nick Fischer
★★★★★
a year ago
I had an amazing experience at Innovative Auto Sales. Fast simple approval process. Very communicative and open about the whole process. I feel as if I achieved the best deal possible for my personal situation. If you see something on the lot you like I’d say give them a try. This was an extremely pleasant surprise in todays world it’s nice to work with business such as this one that is a straight shooter
Majay Kanneh
★★★★★
a year ago
Last week, I was in a really bad car accident with my son. I was feeling incredibly lost and overwhelmed, especially since I had just moved to the area and didn’t have a car. Not having a vehicle made everything harder, and on top of that, I was dealing with the emotional toll of the accident and feeling embarrassed about my credit score. I was getting denied everywhere for a car loan and just didn’t know where to turn. Thankfully, a someone referred me to Marshall Daniels, and he made the whole process so much easier. With his help and guidance, I was able to secure a car, and I’m beyond grateful for everything he did. If you’re going through something similar, I highly recommend reaching out to Marshall. He really knows how to make things happen, no matter what challenges you’re facing.
Larry
★★★★★
9 months ago
My grandsons 1st experience buying a car. Marshall is a great guy, easy to work with. Took action on the couple things that popped up and made my grandsons experience a super positive one. We would easily do business with him again.
Angela Harvey
★★★★★
a year ago
I purchased my Porsche Cayenne from Innovative Auto Sales in May, and I couldn't have been more impressed! Marshall went above and beyond to ensure a seamless and exceptional buying experience. His professionalism, knowledge, and dedication to customer satisfaction are truly commendable. The 🍒 on top was Marshall taking the extra step to wash the car before I drove off the lot - it was that extra touch that left a lasting impression. Today, I brought my car in for its first oil change. Who knew a Porsche takes 10 quarts of oil?!? I am grateful for the service team. I feel confident in my purchase and the fact that the team is so friendly and knowledgeable. If you're in the market for a luxury vehicle, I highly recommend working with Marshall. His passion for what he does shines through, and you won't be disappointed. He has earned a customer for life. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Five stars aren't enough; Marshall deserves ten! Thank you for an outstanding experience. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Ange 💯 Porsche life for life 💯
Acacia Coll
★★★★★
4 months ago
Had a great experience. Got a nice little Hyundai for a very reasonable cost. The owner was very kind and communicative. He even held the car for us for a week till we could pay off our trade-in and get our finances in order. Our monthly bills also went down after this. Would come back.
David Frederic
★★★★★
a month ago
Marshall was great to work with. He went above and beyond to get us what we needed for a car. I highly recommend them for used car purchases . We will definitely be going back again.
heather snow
★★★★★
8 months ago
Marshall was the best car sales man ever. This couldn’t have been a better situation. Was beyond helpful getting me into my Audi. And I couldn’t be more appreciative. One hundred percent recommend Innovative Auto Sales & Marshall!!
Melissa LaMonica
★★★★★
4 months ago
After purchasing a car less than 6 months ago, I didn’t anticipate shopping again so soon. Marshall at Innovative Auto Sales was the absolute BEST to deal with. I reached out via Carfax and he got back to me so quick! His customer service and compassion behind his sales it truly unmatched!!! Marshall made a super stressful process so much easier than any car sale I’ve ever experienced. I would recommend them to anyone I know! Honestly.
Katie Petrino
★★★★★
4 months ago
Marshall at Innovative Auto Sales is amazing! I recently bought a beautiful Nissan Rogue, and I couldn’t be happier. He went above and beyond to make sure I got into the perfect car. His effort, honesty, and customer care truly stand out. I highly recommend him to anyone looking for a great car-buying experience!
Michelle Zaia
★★★★★
2 weeks ago
Marshall was amazing throughout the entire process. He explained all the details about the sale clearly and made everything smooth and fast. I really appreciated how quickly he helped me get the car.
Nicholas Bronson
★★★★★
6 months ago
We were in a pinch and needed a vehicle fast. After I explained the issues we ran into with a previous dealership, he above and beyond to make sure we were getting a quality vehicle that my daughter could rely on. The car was already tagged with a great price, so this was a no haggle, low-stress process, which isn't always the case when shopping for cars. My daughter couldn't be more thrilled with her Nissan Rogue.
Little Stitches
★★★★★
a month ago
We just picked up a car for my daughter, who goes the school in Maine, and it couldn’t have been a better, easier experience. Marshall was great in assisting us. Quick, friendly and professional. We now know where to go if we need another used car in the future!
Edward Holdgate
★★★★★
a month ago
Went to 5 used car dealerships, shopping for a used car for our 18 year old daughter. We got a ton of BS, a ton of games, a ton of bad cars. Marshall at Innovative was the MOST honest, the MOST upfront, with the BEST used car we had seen in days. I highly recommend his family owned business, and we are very happy with our purchase.
Pasquaney Mech
★★★★★
a month ago
Due to losing a company vehical in a snow storm. Bought a new truck here. Went in and talked to Marshall. Told him what I was looking for and what I was planning on doing with it. I don't have the greats credit but Marshall was able to get me approved with a low mo they payment and got my business back on the road. Had an issue with the truck a couple days after buying it due to the arctic freeze and fixed the truck for me. Great people are at Innovative Auto Sales. They want to get you into the vehical that is going to work for you.
Cheryl Major
★★★★★
11 months ago
I worked with Marshall to get my BMW detailed and ready for a private sale. The car looks and smells brand new without a perfume smell. Some coworkers noticed the car’s shine and asked me for information about where I had the work done. So I’m sending some folks Marshall’s way. I’m planning on getting the other family car detailed in the next couple of months…can’t wait to see those results on my older Jeep. I highly recommend Innovative for their detailing services!
Ethan McGee
★★★★★
2 weeks ago
Had a great experience with a trade and purchase at Innovative Auto. Marshall is extremely responsive, friendly, reasonable and clearly puts his customers first. Have been buying cars for quite some time - would not hesitate and look forward to doing business here again.
Joseph Kelly
★★★★★
3 months ago
I want to thank Marshall for the great job he did for helping me purchase a newer used Jeep wrangler at Innovative Auto today. He made everything so easy and I could't ask for better service. There was no high pressured sales tactics. Just an awesome experience. I will recommending this dealership to everyone. Being a retired Police Officer from the Boston area, I have many friends always inquiring about a reputable dealership to purchase a vehicle from and I will be sending them to Innovative Auto . 😉
