Google Reviews
Matthew Martel
★★★★★
3 years ago
I went here once to have my car detailed after a Uber rider threw up in my car and decided to do interior and exterior. He was closing at the time I walked in but he still helped me and did a great job in the process. I would highly recommend this detailer not just because of quality but also humility. They went out of the way for me even though they could have told me no.
Anselmo Ribeiro
★★
☆☆☆
9 years ago
This is my honest review. I purchased the Holmes Auto Detailing groupon on 1/24/17 for my minivan. The groupon was for a complete detail (interior and exterior) advertised on Holmes website for $225. Off course, I thought I was getting a great deal until after they completed the detail. In my honest opinion, they perhaps tried to do a good job, but at the end it was not a good job done. The outside looked the same as when I brought the vehicle in; I cannot say for sure they detailed the outside. The inside was cleaner then when I brought the car to them, but it was still dirty. It needed to be vacuumed again and there were some parts in the car that were still dirty. See pictures taken at the location right after the service was completed. As I pointed out to the detailer, what I seen, he took offense and stated, "I knew you were going to complain". Interesting. We then exchanged some unfriendly words. I was surprised at how the detailer guy came at me; In my experience, that was bad customer service. I would have been happy to pay $40 - $50 for the service completed. In my opinion, it was honestly not worth more than that. One more statement from the detailer that caught my attention; When I pointed out the uncleanness in the car, I stated, this is a $225 complete service? He replied, you paid only $98. I will allow you to make your own conclusion, based on his statement. I thought I was getting a $225 complete detail deal for $98, but it was far from that. Worse, in my opinion , it was worth $40 - $50. I understand that others will have a "good experience", but this was my honest bad experience. Will not go back or recommend, unless I hear from the business owner and...
Lindsay Higgins
★★★★★
8 years ago
Took my boyfriend's car here as a surprise Father's Day gift after receiving a special offer in their email newsletter. Not only was Holmes Auto Detailing accommodating when I was secretly trying to get this done without my boyfriend knowing, but they also did a fantastic job. It looks like a brand new car!
Jessica Shaw
★★★★★
11 months ago
I got the interior service done, and my car looks amazing! Very clean and it didn’t take long.
Eric Meoli
★
☆☆☆☆
7 years ago
Paid for platinum interior and exterior cleaning. Picked up car and was not impressed at all. You would have thought i paid for an express light cleanup even tho the platinum detailing was valued over 200 bucks. Not worth the money as the car still had dirt and hair. I should have just spent time myself cleaning it on the weekend because I could have done a better job.
Amanda Richardson
★★★★★
6 years ago
I had a Groupon and did not receive less service! They answered my emails almost immediately, my car looked and smelled like new inside and out. They made picking up and dropping off the car easily. Would recommend!
Larry Corcoran
★
☆☆☆☆
Edited 3 years ago
You can always tell when a car has been waxed by the water beading when it gets wet. I had my SUV detailed at Holmes & noticed the roof didn’t bead like the rest of the car after a rain storm. Although I paid the full price, It appears, the roof was never waxed. Not happy about it, especially at the cost of the service.
virgilio fragoso
★★★★★
7 years ago
Service excellent , great prices too , my car looks better them I got it from the dealership
Jenn Reidy
★★★
☆☆
3 years ago
They were more affordable than most for an interior detail. They took 5 hours to do just an interior detail, but my back seat was a disaster from kids! They made that look brand new but if they had it for 5 hours, they could have vacuumed the trunk area and gotten the chair rails clean. And they missed a few spots on the back of the front seats.
Anne Sturgis
★★★★
☆
9 years ago
Had my car detailed there for the first time. Very thorough and a fantastic experience. I picked up my car and it was like getting a new car, on the inside and out! Would definitely recommend them as well as use them in the future. Only reason why I gave 4 stars is because they do need a secretary as it is hard getting ahold of someone, you may have to call a few times before you get an actual person and not the machine.
Gerald Warren
★★★★★
3 years ago
Had a remote starter put in my car. The staff was extremely knowledgeable about the product and friendly. The price for the remote and installation was reasonable. It was incredible how quick the installation took. Great way to support a local business.
John Atturio
★★★★★
a year ago
This is my 10th time at least having the Platinum Detail done to my Infiniti. My 2013 has only 59,740 miles on it and after Anthony’s employees finished it looked like the day I purchased it in 2016. Great job thank you.
Michaela Nardiello
★★★★★
a year ago
I brought my vehicle to Anthony in desperate need of a detail, and he exceeded my expectations. My vehicle looked amazing, from getting the appointment to picking my car up the experience was great. Highly recommend!
Reedfamily Reed
★★★★★
a year ago
My car looks absolutely amazing after being detailed! The interior and exterior are spotless! It had been a very long time since I’ve had my car detailed and now it looks brand new! Highly recommend
Stacey Welch
★★★★★
2 years ago
My puppy decided to get into Protein shakes in the back of my Suburban and my car smelled horrible. The owner, Anthony Holmes, got my truck in within two days and the men who detailed my truck, Fernando and Vil had my truck completely perfect within 6 hours. I honestly don’t think my truck looked this good when I bought it! Thank you for the excellent service and for making my truck not only smell amazing, but shine on the inside and outside (and I have two dogs who are always in this truck). Great job and highly recommend. I will never go anywhere else. Thanks Anthony, Fernando and Vil!!!
Peter Cross
★★★★★
4 years ago
Absolutely amazing job for an excellent price. I inquired on their website about an interior detailing, got a response within 30 minutes and an appointment two days later. I was able to drop my car off before my appointment, pay over the phone, and pick up after hours. I got the silver package plus dog hair removal and the car was impeccably cleaned. It looks and smells brand new and I'm blown away. I highly recommend Holmes Auto Detailing for their great work and very reasonable if not under valued price. Thanks!
Chelsea Savery
★★★★★
2 years ago
I have been using Holmes auto detailing for all my detailing services for a couple of years now. I have consistently been impressed by their attention to detail and strong customer service. The whole team goes above in beyond from scheduling to follow up. Today I was beyond impressed when I came to pick up my Volvo xc90 after a long week to find they took the time to clean all 3 of my toddlers car seats and reinstall them all for me! This type of commitment is unmatched! Thank you Holmes!
Chris Sarge
★
☆☆☆☆
a year ago
Don't bring your car here unless you want it damaged and your time wasted. It was bad enough that entire parts of my car were left uncleaned that I had to bring it back in to be finished (still wasn't the 2nd time) but my 2022 car is now damaged in more places than one. One plus is that the owner was nice, for what that's worth. I brought my car in for interior and exterior detail the day before thanksgiving in 2024. I was initially told it would take 3 hours which was fine, but the guy who was there to do the detail told me "come back in 2 hours". I asked if he would call to let me know when it was done and he just said no, 2 hours. When I came back, he was still cleaning it and I said I would wait but he clearly just rushed it and handed me my keys back, practically rushing me out the door for what I assume was to close up and leave (it was like 2pm?). As I was driving home on my wet seat, I noticed an inch and a half of the entire side windshield wasn't cleaned. I got home to find even more places that were very obviously missed. I sent photos to the owner who apologized profusely and told me to bring my car back on Friday and the detailer would fix it. I should have just cut my losses and not gone back but I figured I'd give him a chance to fix it. Cut to Friday now and I bring it back. It's the same guy. He had all the photos i sent the owner of what was missed, but still asked me to show him. I did. Easy enough, right? Nope. He didn't clean the exterior spot missed because it snowed and the car was dirty again. Told me to bring it back another day (a third visit for one cleaning???). On top of that, more than half of the places he missed STILL were not cleaned. There was food stuck still visible in my center console for example. I had him come back out and showed him and he cleaned it so aggressively, for no reason than to be a jerk because it really wasn't a hard thing to clean, and he broke the plastic around my shifter. I later found a huge gouge in the plastic of my center console, a 4 inch scratch through the paint on the hood, a scrape down to the metal on my door jamb (one of the places I asked him to re-clean), and there's a gouge in the top of my steering wheel. The owner said "He's not usually like this, this will probably be his last days working with me" etc. No offer to rectify the damage or even a partial refund. Which is fine, I just know to never go back and I tell other people not to either. I'm looking at hundreds of dollars in repairs to fix what got messed up so buyer beware! I saw so many good reviews here and thought it would fine, I've never had a new car before and I'm really bummed it got damaged at a place I brought it to be cleaned. Disclaimer : the person who did the detail did say "I didn't charge your for the pet hair", which I didn't ask for them to discount me for pet hair cleaning (a $40 extra charge I think). I would have rather pay the $40 for pet hair than have hundreds of dollars in damage to my like new car.
carol ann ricardo
★★★★★
6 months ago
Last week, I took my car in for detailing. To be completely honest, I have an 80-pound golden retriever, and my car was in desperate need of a clean. I can't say enough about the technicians who worked on my car—they were incredible and professional. Now, my car looks brand new!
NISMO
★★★★★
4 years ago
Was able to make a convenient appointment. Dropped vehicle off at 2pm and was ready by end of day. They did an amazing job!!! The inside of my vehicle looks brand new again. Pricing is very reasonable for the level of work performed. I will be bringing my other two vehicle in for full details.
