About Business
Harper Auto Wash - Alcoa is a leading Car Wash specialist serving the Alcoa, TN, Open ⋅ Closes 7 PM area, committed to delivering an exceptional shine for every vehicle. They provide a wide variety of solutions, including Car wash, and other essential Car Wash tasks for all vehicle types. Boasting a solid 4.8/5 rating from 885 verified reviews, their reputation for excellence precedes them. As a locally-owned business in Alcoa, TN, they are deeply committed to providing honest and reliable Car Wash support to their neighbors. If you are in need of professional Car Wash assistance, we invite you to reach out to them today or visit their location in Alcoa, TN.
Google Reviews
Colby Johnson
★★★★★
3 months ago
Visited with my elderly father today and we had the most magnificent service! My father always brags about this car wash and he pays for the wash and detail package. Never understood why he liked going 2 times a week until today.. The young men that work there are very kind, You get a seating area while you wait, and snacks are offered…AWESOME! Jaxson and trey made our visit easy peasy. Thank you boys for being good to my father, i will be getting my own membership!
Thomas Davis
★★
☆☆☆
2 months ago
Heard many good things about this place. I took my wife's car to get the whole thing done. In and out. Was not impressed at all. It looked good from inside their fancy waiting room. I drove it outside in the sunlight and they did not do a good job at all. Paid 80 dollars and spent 20 minutes afterwards cleaning it up myself. The vacuum is pulled up to didn't even work so I couldn't even get what they missed. If your as picky as me do it yourself.
Lisa McGinley
★★★★★
Edited a month ago
The crew is always thorough in their cleaning service. They are full of smiles and are very kind. They take the time needed to thoroughly clean the car to my satisfaction. I recommend this Harper auto wash location to anyone looking for a reliable car cleaning service.
Wendy Teffeteller
★★
☆☆☆
3 weeks ago
I’ve been a loyal customer for a long time—previously holding top-tier monthly subscriptions for two vehicles—but the quality at the Alcoa location has significantly declined. I eventually cancelled those subscriptions because the interior cleaning became hit-or-miss due to chronic understaffing. Today was the final straw. I paid $77 (after tax) for the Revive + Interior Reboot to get salt and grime off from the snow. After the staff spent about 10 minutes on it, I spent another 10 minutes in the self-serve area vacuuming missed spots, wiping down rocker panels, and cleaning streaks off the windows. It’s disappointing because this location used to be fantastic, but it seems the best talent has moved to Knoxville. At this price point, I shouldn't have to finish the job myself.
AK Vogel
★★★★★
a week ago
Fantastic service … new car feel every time! And can’t beat the snacks and comfort while you wait! Quick and easy … an all around enjoyable experience! Thank YOU guys!
John Ray
★★★★★
Edited 3 weeks ago
The best hands down! Me ,the wife, and kids love this place. Small snacks and drinks for the kids and yourself while you wait on the interior of the car to be cleaned.
Sarah Stemen
★★★★★
8 months ago
I can't say enough about the kind, friendly, and hard-working employees here! The price of the monthly unlimited deal can not be beat. The quality of the wash is so much better than any others around. Thanks for being the best!
Keller Maples
★★★★★
Edited 2 months ago
I just have to take a minute to rave about the hand-detail team at Harper Auto Wash – they are absolutely phenomenal! From the moment I pulled in, everyone was friendly, professional, and genuinely excited to make my car look its best. The crew that worked on my vehicle paid attention to every little detail: the wheels are sparkling, the paint has a deep shine, the interior smells fresh, and they even took the time to clean all the little nooks and crannies I usually ignore. It honestly looks better than the day I drove it off the lot! What really stood out was how careful and respectful they were with my car – no rushed work, no swirl marks, just pure pride in what they do. The manager even came by to check in and make sure everything was perfect. You can tell this team truly loves cars and takes pride in delivering top-notch results. If you want your vehicle to get the five-star treatment, bring it to Harper Auto Wash and ask for the hand-detail crew. Worth every penny and then some. Thank you all so much – I’ll be back soon and I’m telling everyone I know! Highly, highly recommend!
David Newberry
★
☆☆☆☆
3 months ago
Subject: Complaint Regarding Poor Customer Service at Harper’s Auto Wash (Alcoa Hwy Location) To whom it may concern, I am writing to express my disappointment with the customer service I recently experienced at the Harper’s Auto Wash on Alcoa Highway. Unfortunately, the level of service at this location has declined to the point where it feels like there is no customer service at all. During my visit, I felt ignored and unsupported as a customer. No one acknowledged my concerns, offered assistance, or provided even basic communication. This is far from the level of professionalism and customer care I previously expected from Harper’s. I hope management will address these issues promptly. Customers deserve courtesy, attention, and respect, and I would appreciate knowing what steps will be taken to improve the service at this location. Thanks to the crew and Management at Dean Hill location for taking the time to take care of my issues. This is my new go to Car wash I gladly pass the Alcoa location to get the service that is expected from Harper's Auto Wash! Great bunch of employees there hands down! Thank you for your time. Sincerely, D. E. Newberry
Emma Sternberg
★★★★★
a month ago
I come here for the amazing people and professional service. Matt, the sales manager, is incredibly thorough and kind. He cares about his customers’ experience and his work and actions show that without skipping a beat. I’ve never been so impressed with a car wash that I have signed up for the membership, and Harper Auto Wash has changed that. Thanks guys!!
carla Catena de mello
★★★★★
2 months ago
“Definitely the best car wash in Knoxville. I love this little treat, all this comfort of being able to relax and have my coffee while my car gets ready.” ☕🚗✨
Cam Lilly
★★★★★
a month ago
Amazing group! Been coming for about a year and every single visit has been a phenomenal experience. The wash does a good job but the crew that does the interior is very thorough. After they get done with it, I always feel like im stepping into a brand new vehicle again.
Jaime Blanton
★★★★★
a month ago
Excellent service from start to finish. The team was friendly, efficient, and paid great attention to detail. My car looked spotless—inside and out, and the whole process was quick and easy. Highly recommend to anyone looking for a reliable, high-quality car wash.
Eveanna Brewer
★★★★★
3 months ago
I have a hellcat Durango. This is the only car wash I trust with my vehicle. They are always very helpful, and very nice when I come. They also have a pleasant experience while waiting for your vehicle with snacks and a clean restroom. I definitely recommend them.
Heather Murray
★★
☆☆☆
2 months ago
I bought my car from Harper last year and began using this car wash. For a while I was really happy with it. Last Christmas I received a membership as a gift, after a while I started noticing my car wasn't getting all the way clean. I canceled the membership. Today I decided to give them another chance. Sadly, I paid $19 for my rear bumper to still look like this. This was not the only part of my car that was still very dirty, this was the point I decided to write this review. At this point, between the washes at the beginning of this year that didn't do the job, now all these months later, a $19 car wash should not leave so much dirt on a car that you can still see where someone closed the trunk.
John Shelton
★★★★★
a month ago
Best car wash around. Not only do you get a wash, but a very attention to detailed interior cleaning for a great price. Definitely setting the bar for what a wash experience should be.
DANIEL NICELY
★★★★★
2 months ago
Love harper car wash. Interior or exterior they do a very fine job. While u sit and wait it's amazing. Coffee, soft drinks, water, and snacks all free.
Susanne Ball
★★★★★
3 weeks ago
I have a monthly subscription because this place is so good. Always friendly staff. They do a great job with my car, inside and out. And, on the VERY few occasions something's not perfect, they gladly make it right. Love this car wash! And I love the waiting area - clean, nicely designed, clear view of everything they're doing on your car. Oh, and free snacks and drinks while you wait, which is never excessively long even when it's busy.
Ears-UpK9
★
☆☆☆☆
Edited 2 weeks ago
Absolutely one of the worst car washes I’ve ever had. $19 and my truck still has dirt streaks down both side and entire tailgate is same as it was when I entered the car wash. 0/10 recommend.
Dominique Lee
★★★★★
3 months ago
I have four children and we travel a lot. As you can imagine there are french fries, candy, toys, tissue, and everything else in between in my car. Harper always gets in my car looking brand new. They’re better than your average detailer. They are friendly, affordable and timely. In my opinion, this car wash is one of the best things has happened to our area!
