GO Car Wash

c s

★☆☆☆☆

4 months ago

Second time that I drive here and I see them being closed in middle of the day and see many people inconveniently u-turn. First time no big deal as I thought their machine have issues but dealing with same issue a month later again, I am suspecting a money saving tactic by this specific location!

Siddhant Parkar

★☆☆☆☆

7 months ago

What was once the best car wash in Overland Park has steadily gone down the drain in the last year. I think they got used to overwhelming clientele so stopped caring about providing the services they get paid for. While the wash itself is fine, the after services leave a sour taste in mouth. The wet towels are NEVER available. You have to go and knock on the office door where they will have you a couple if you’re lucky. Half the vacuum hoses have barely any suction. Needless to say I’m going to look for better alternatives around OP.

Keira Johnson (KJ)

★★☆☆☆

6 months ago

(This is only about the car wash) When going through, if you aren't a member you can no longer request a wipe or a scent tree which seems unfair (I have a membership). The car pull system through the was itseld is super rough and rocks you a lot, unlike other locations where it is smooth and you're gliding. Don't know why a new location is having this problem. My car was clean (yay), but it was also very wet, I don't know if the dryers are weak or something but 🤷‍♀️ Last thing, it was SUPER loud. Like I had to plug my ears loud for a good minute. Not sure why that's happening. I would recommend going to literally any other location than this, this one is horrible.

Kayla Dees

★★★☆☆

6 years ago

I went way out of my way (as I normally do to come to this carwash) and despite the satisfaction guarantee my car still is not clean. Normally I am more than pleased with my experience but the wash itself seems to be going downhill a bit. I still have a lot of grim and bird poo on my car even though I went through the wash TWICE. The hood of my car is still dirty and you can see my windshield wiper marks (and no I didnt use it during or after my wash)

lyn waiya

★☆☆☆☆

Edited 2 months ago

I liked my experience before but today I went and my car was still very dirty after going through. Brushed didn't wash the windshield and the bumper on the back was still dirty. Not pleased 😞

Erin Polak

★☆☆☆☆

3 months ago

My husband bought me a gift card That worked for a few times, but the next time I went to use Use it the card said it was invalid and the attendant told me the gift card said it was never sold. I had a remaining $170 balance on the gift card And I was never able to Get resolution or assistance from any of the local go car washes. I have no idea what happened and I hate to make an assumption, but the only thing I can guess is that this was hopefully inadvertently switched by one of the attendance helping me that day because I cannot understand why a gift card was a remaining $170 now reads as unsold I could not find any assistance on the website and Despite having a receipt from the previous wash that showed, I had $170 balance when I contacted the local manager, they said they do not track the balance on the gift card itself. This was a very disappointing experience to lose such a large balance.

Debbie Duncan

★☆☆☆☆

3 weeks ago

Hours of operation are just suggestions even though I was a second one in line right behind somebody at a quarter till six on Sunday. They shut me off and wouldn’t let me go in pretty sad when you buy membership at the highest price.

Aaron Benjamin

★★★★★

Edited 2 months ago

Changed from a 3 star to a 5 star. The towels have been fully stocked every time since I have been there. Thank you team for addressing the issue! ********************** Precious 3 star review below: I have been using Go- Car wash for almost 3 years now and have multiple vehicles (personal and my business vehicles.) One of the main reasons I love Go-Car wash as the microfiber rags that they provide to wipe down the exterior of the vehicles. It makes all the difference between a clean vehicle and a pristine wash. It seems that in the last 2 months, no matter which location I visit or what time of day, they are constantly out of rags and I am forced to dig into the used rags which is gross. If the issue keeps up, I will be cancelling my membership and lowering my review as this is a major perk that I am paying premium dollar for, without the ability to use it.

Craig S List

★★★☆☆

a year ago

A gradual decline of service. I have one of the pricier options and expect more. Here's the problem spots: 1) as you can see in the picture, their wheel brightener offering is horrible. This picture is from immediately coming out of the tunnel. The brushes they use to apply their wheel brightenerare all dirty so it makes your wheels look like you just drove through a bunch of dirty snow slush. In my most recent trip, it was evident that the brushes did not pull away from the vehicle because it put that same black dirty crud across the entire length of my car. I've mentioned this to workers there before but almost 6 months later it's still an issue and it's like that in multiple locations throughout the city. 2). I have no idea why the attendant in the tunnel only sprays and preps one part of the car. 3) the dryers just don't do a good job. Both front doors as well as the back of my car are consistently wet. Thank goodness for the free towels but still. If prices didn't go up as much as they have I might overlook a few things but it's all enough to make me write a review.

Ken Madsen

★☆☆☆☆

2 months ago

Bring your own towels. Blue valley pkwy location. Guys in office said the were washing them. Maybe more or do smaller batches so the bins are full. Ps dry them before you put them out. Guys in office said it was the mgr fault,

Craig Schmutzler

★★☆☆☆

3 weeks ago

Not good anymore. This was a good car wash, for a while, after it opened. It has gone downhill; however, and has been disappointing the last few visits. Soap is normally still present on the sills of my cars and the vacuums are hit and miss. The last time I visited, over half of the vacuums were out of service. I may try them again in the future; however, I am going to use another nearby carwash for the time-being.

Welton LeJeume

★★★★★

a month ago

I've used this location before and I was pleasantly surprised! I didn't have to run my car through 2 times, plenty of rags available and the vacuum I used was working! Keep up the great work you all!!

Grace Lieser

★☆☆☆☆

3 months ago

I don’t know why I keep coming here. Maybe because I want to give it another chance? Where do I start…going through the wash, one of the spinner brushes wasn’t working.The stall I parked in didn’t having working vacuums on either side and were missing parts so I had to pull into 2 different stalls to find ones that worked. There were no towels available for the 45 minutes I was here cleaning my car. To top it off, the hood of my car keeps getting scratched. It’s very subtle in pictures, but noticeable in person. I don’t think they clean their bristles on their brushes at all! The first time my hood got scratched during the summer, I told someone and they took pictures but never got a response from anyone. I even emailed someone on Go Car Wash’s website!! So disappointed. Especially for being a member!!

L C

★★★★★

3 years ago

One of the best washes around. They offer two lanes for cash customers that funnel into one side of the car wash. A third line for members only who have their own side. This drastically keeps the lines moving over some of the others. I went at one of the busiest times and was in and out in 10 minutes through the line and washed. The water sprayers get all areas. I have a truck and every car was I have been through fails to get the bottom portion cleaned. I was shocked when I got out to dry. My truck was actually clean! These dryers are a beast! The pricing is fair for what all you get. I with with the top wash to get the ceramic coating. Don’t forget to visit the middle area where they have free floor mat cleaners plus a washout station and a load of towels that they kept bringing out. Vacuums we’re all around to accommodate all vehicles.

Jerry Root

★★★★☆

2 months ago

Great place for car wash! They had some maintenance issues that lasted for several weeks with the spinning cleaners but those were resolved. I pay a monthly fee and love the convenience of just pulling in and getting a car wash. All the employees are friendly and ready to help anytime you ask.

Payton Heinze

★★★★☆

Edited 8 months ago

Great car wash, Diamond was fantastic and friendly. Gotta clean by towel and vacuum. Would be awesome to have some OSHA compliant air guns to help but a rag does well with the vacuum. Carpet cleaner is great. Could just use some springs on the door to help hold it up. A bit rough sometimes... Whipping the steering wheel around on the east track. Please ask those working the entrance to the wash to direct the car sooner. They don't always help you line the car up or wait until the last second.

Myth Glue

★☆☆☆☆

3 weeks ago

This location was good in the past, but it has gone downhill over the last year. My visit late Sunday was the worst so far. - Only one row of vacuums was open, and I had to back out after realizing the last row near the exit wasn’t functioning. - They also ran out of towels, and no one made any effort to inform customers or provide an estimated restock time. This has happened on my last three visits. - Trash was clearly visible around the lot, making the place feel dirty and poorly maintained. I’m not sure what happened to this location. The staff no longer seem as engaged or customer focused as they used to be, and the overall experience has noticeably declined. I don’t plan to continue spending my time or money here if the service remains subpar. I’ll be exploring other car wash options.