About Business
Gate Express Carwash is a leading Car Wash specialist serving the Jacksonville, FL, Open ⋅ Closes 8 PM area, committed to delivering an exceptional shine for every vehicle. They provide a wide variety of solutions, including Car wash, and other essential Car Wash tasks for all vehicle types. Boasting a solid 4.5/5 rating from 725 verified reviews, their reputation for excellence precedes them. As a locally-owned business in Jacksonville, FL, they are deeply committed to providing honest and reliable Car Wash support to their neighbors. If you are in need of professional Car Wash assistance, we invite you to reach out to them today or visit their location in Jacksonville, FL.
Google Reviews
Amanda
★★★★★
8 months ago
What an experience I just needed a vacuum but got a fun experience. Super easy to maneuver awesome helpful staff. Super clean facility and super suction vacuums. Honestly a great experience and I loved the glow lights very fun! A bit pricey but it’s the experience that counts!
Colligan Frontz
★
☆☆☆☆
3 months ago
Definitely don’t recommend this business. I’ve used their membership for over a year. Equipment is mediocre and customer service is terrible. Went to competition and realized how much they were lacking. All this stemmed over them not backing their service!
james rabara
★★★★★
Edited a month ago
Timothy was a great help we drive to this carwash because of the service from the team. Thank you so much Timothy good people are hard to find so we will be staying with this car wash.
Jordan
★★★★★
2 months ago
I highley recommend this wash, Kay was amazing and ran everything down with me, she was very quick and made me laugh great service. Thank You Kay!
Kelsey Dawson
★★★
☆☆
7 months ago
Come here at your own risk. I usually come on Tuesdays to save a few dollars. My first time coming here I noticed when I got home a small chip in my paint but I was uncertain if it was there previously so I just shrugged it off. Since then I’ve been here at least 3-4 more times and this last time I realized it was the car wash taking paint off and scratching my car. When I got home I saw on my door another small chip but the paint was actually holding on still until I flicked it off. When you go through you can feel how hard/rough it scratches against your car. The vacuums are wonderful, & I love the clean towels so that I can spot dry and get my tires, but I just wish the car wash itself wasn’t so rough on my exterior.
Rick Mallory
★★★
☆☆
9 months ago
This place is always busy. The car wash does a good job and the vacuum are actually doing what they're supposed to do and that suck up there and debris My only complaint is it seems every time I go there to wash my truck if the price has gone up a couple of dollars
Jackson
★★★★★
2 months ago
Kay helped me she was very kind ,the vacuums did turn off around 5 I asked her about them, she apologized and explained they close early due to Christmas eve, and that she did not cut them off personally, said she'll see what she can do and will ask her manager, she came back apologized, said she could not turn them back on and have to clean up if she could she would, she kept her kindness and was very apologetic
Dely Feliciano
★
☆☆☆☆
3 years ago
Purchased a monthly membership for the first time last month because I thought it would be a better value. If I get at least three washes a month, then the membership pays for itself. They're supposed to be open seven days a week from 8am to 8pm, however again today they were closed before 6:50 pm. I can never make it here before 6:30 because of my job, so my entire membership is wasted now. It would be nice if you were open until the hours posted on your sign.
Moe
★★★★★
5 months ago
Love it here, fast and there is always someone around to assist me. I have the diamond wash though about up grading . The diamond wash does a great job and I must say the tire shine is always on point!
Michele Parks
★★★★★
6 months ago
For a little more than a $ a day you can get a monthly car wash and take it through once a day! Vacuums are powerful and facilities are constantly being cleaned. I’ve made going here a part of my daily routine.
Nate Brownlee
★
☆☆☆☆
5 months ago
Don't waste time... paid for top wash (graphene) 1 st spinner on left not working at all, spinner on right barely touched truck. Came out the rinse truck still covered in soap. Blowers blew most of the soap off sides and top, but the truck bed still full of soap. Asked for manager so I could either get a rewash at a different location or a refund. Employee said no manager was there and that they don't do refunds and to call corporate for any other options. Called corporate and tried to get area manager to call to work resolution. No go there either. They won't return call... extremely poor customer service.
Nicole Smith
★★★
☆☆
a month ago
WARNING LADIES Today I was S#xually Assulted at a car wash on Blanding Blvd. Its called, "Gate Express Carwash" in the old Windixie parking lot. Which is now an Aldi's, across from McDonald's. My husband and I just recently got a new car and I've been trying to keep it nice and clean. I've never been to this car wash before. Before leaving work today, I sat in my car for 15mins googling to find a nice car wash near by. Being that this car wash is big and usually has lots of people there and on a very busy street. I thought all was well. I'm standing outside my car, washing the windows and a man approached me and said "do you have a boyfriend?", while keeping some distance I respond yes, I have a husband. He then said, " man you sure are attractive, I've been watching you." I said, "oh stop it!" And walked away back towards the trunk to create more distance. He said "no really, you've had my tongue hanging out". I ignored him and he moved on. Until about 2 or 3 mins later he came back and asked if I had a lighter. I let him us mine, and he mentioned I was attractive again. Again I kept my distance and he left. Walked down the street. So now I moved on to vacuum out my car. I practically have my head in the floor board driver side. And all of a sudden I felt hands on my hips and someone pulling me towards them into their crotch. I jump up and say "wow man! You can't do that!" He said to me, "i had to feel it atleast once", I respond with it again " YOU CANT BE DOING THAT!!!" as i create distance from him and he walks off down the street again. Crying and in shock, I walk to the office to let them know what happened. Police arrived very quickly and a statement was taken. They have very clear video footage of him doing this to me and the cop also went across the street to McDonald's to see if they could get closer video of his face. Ladies please be careful. This parking lot had lots of people around, and on a busy street. I never thought someone would be so bold to do something like that in broad day light with so many people around. I am OK but I'm a little shaken up. Sigh I want to mention that once staff was aware. They jumped into action. And apologized. Which I do appreciate. That being said.Although they were concerned and helped. I feel like with staff on-site. In such a large parking lot. There should be someone policing. Maybe walking around. To ensure everyone's safety. Cause this man walked right up from the street and onto their property. So even tho a car can't get on without going past staff and a gate. Its right up against a busy street and you can walk right onto it and into a vacuum stall. Which is where I was at. Close to the street. My first time going here and unfortunately will not be back.
Wis Humphrey
★★★★★
3 months ago
Ariel she is a very, very good manager. I like her customer service everything that she does is very professional and when you have a problem, she definitely corrects it and try to correct the problem the situation I would definitely recommend anybody to come to her car wash the car wash that she works at cause she would definitely solve the situation and the problem to her best ability ability. I love her 🥰
Jessica
★★★★★
2 months ago
I don't usually leave reviews, but the service I received today at Gate express car wash was exceptional due to ms Kay. She took extra time and effort to explain all the memberships she went above and beyond.Also my car is spotless and looks amazing! Thank you Gate express!
Westside Jugghead
★★★★★
4 months ago
I went there for the first today thinking I could just pull in and use the vacuum lol NOPE the entrance is like a toll road and there was really no way to turn around so basically without wanting to look crazy I just got the cheapest wash,lucky me they have a special on Tuesdays. To my surprise the worker was very nice the car wash itself was....different in a good way. The vacuum station was FIRE. It was a good experience,I'm thinking about getting a membership now. ITS WAAAAAAAY CHEAPER
Anthony Parran
★★★★★
3 months ago
For a carwash I think this is one of the nicer ones out here. We have a carwash chain called Crew carwash and I put Gate Express on their level except I loved the fact that Gate Express had cleaning towels in the vacuum area to tend to the notorious water spots left behind. Reasonably priced and the services were great.
J C
★★★★★
a month ago
Highly recommend. Did a fantastic job cleaning my vechicle. Clean place, offered towels, vacuums, compressed air, floor mat cleaner and a wash sink for cleaning rubber floor mats all at no extra charge. Pay 1x and done. Thx will be back.
Anglier Wright
★
☆☆☆☆
2 months ago
The service here is very poor and they don't communicate very well about their services. You pay for a car wash that includes the hot wax and tire shine. The shine never completely covers your tire, you $20 + tax. You ask for service and the young lady that's there on December the 24th 2025 with the blonde hair and very black eyeliner extremely impolite and sarcastic because she cut the vacuums off at 5 o'clock did not warn anybody that day of the closing at a specific time. She acts does that we look at the website and didn't try to do anything to satisfy us. This Wilson boulevard location due to the dem·o·graph·ics is how they treat people of color. It was actually about 5:00 when the hoses went off with myself and some other customers who were getting ready to use the vacuum and she didn't even try to get them back on. She was in such a hurry to get home but not to service us! That is poor service, I will not be going back to that location anymore. It's is always poor services and I don't like it at all.😫
David Q
★★★★★
4 months ago
Kudos! to the gentleman at the wash entry today! I subscribe to the Graphene package with bug off spray and he even sprayed off the back end of my car, which is always the dirtiest area since I live on an unpaved road and is the main reason I need to have my car washed every few days. I appreciate the attention to detail. I love this service.
Naomi
★★★★★
2 months ago
I had a fantastic experience at this car wash thanks to Kay, I've been to many car washes, but their efficiency was top-notch. She quickly explained the different wash packages and helped me choose the best one for my car without any pressure. The entire process was smooth, and my car looks great. Kay was professional and had a great attitude. Highly recommend their service!"
