Freeway Car Wash

Sandy P

★★★★★

a month ago

Good service. Took some extra time inside.

isha shah

★☆☆☆☆

a year ago

NEGATIVE STARS if I could. They made the car smell musty and rotting after a shampoo. When I noticed and took it back, the manager person straight up LIED and said the smell was always there. I would accept if they said they would not help because that is policy but lying to my face is just unacceptable. The approach was also very rude and condescending. Rude, unprofessional and BAD at their job. Do not give them your business, it will just end up in a few 100 $ down the drain and your car in a worse condition. Shame on the place.

Alexis Salva

★☆☆☆☆

a year ago

Great staff, great wash/detail. I hold their work in very high esteem. Have been taking my car there for years. The reason for my review is being hung up on by the manager. I took my vehicle for detail and had an issue today and when I called to get answers the manager did not provide any, only said "I'm the one who did it, so I know its done right" and actually hung up on me when I, frustrated, pressured for answers. I was put in a position were I was offered no information and I had to call back and speak again to Marisol and she provided all the information I requested and had the patience to answer my questions.

David G Poulin Jr

★★★★★

7 years ago

I’ve been going to the East Providence location for about a year now. I also live over the line in Douglas Ma. First car wash that they actually vacuums and cleans the interior. Best car wash. On my way to try the Pawtucket location. Leaving for NC in the morning before this yet third Nor Easter flies in.

K. P.

★★★☆☆

a year ago

Gus!! Managers in following stores Pawtucket Ave, East Providence, RI Dexter St, Central Falls, RI These location need to take customer service courses to teach them how to treat value customers This will cost the owners customers to take their business to others Carwash locations. A business that will better service them and there needs. Paying a membership that doesn’t give or apply the services I am paying for. These locations have bad attitudes with we as if they own this business. Disregarding that customers needs when we are paying for services and expecting what we are paying for. The excuses for the lack of great service is because of the busy day, long lines, short staff there is no valid reason to not do their jobs . I am paying for it it’s not given to me for free. On Dexter st I paid for full suv inside/out detailed (225) Truck was in the Carwash for hours even after they called me to tell me it was done. Came in took the truck half hour later I noticed the floor were floored with soap and water still needed to go back to have it work on. Manager only told me he forgot to double check the work of his employee.. tried to clean the mess and than told me to have a good night.. the suv went to another place for the interior reconditioning due to the bad smell in the car few days after water was still inside car so humid inside. On East Providence The manager was rude to explain policy and procedures and in front of others customers just decided to disrespect me and walked away while I was still talking with him.(just being racist)

Sandra B

★☆☆☆☆

a year ago

When I first visited this car wash they did an amazing job. However for the last few times they’ve been doing an awful job and today I went there for the last time and paid for the full wash which includes wiping the inside and it was not done. Also I asked for my mats to be washed and they only did the front seats and not the one in the back. For this kind of service I could’ve done the $7 service on the one on Smithfield Ave.

mario Nicholson

★☆☆☆☆

11 months ago

This place has potential to be a great business but they can’t handle the volume of customers that they get. They do a good job cleaning your car but you wait forever in the line so the membership is not worth it. I cancelled my membership and will only go when needed and pay as i come

Bangout

★★★★☆

4 months ago

They do a really decent job sometime better than others but all an all it’s a good wash

Nelson Sousa

★☆☆☆☆

Edited 11 months ago

I'm a little disappointed today, $ 47 for inside/outside service and not vacuum under mats,I know it is Sunday and busier than usual, but that doesn't mean that you can't do a good job!

Rita Phillips

★★★★★

a year ago

Always the best service! Friendly staff! It’s the only car wash I have used in 2 years! Great prices too!

MaryAnn Harris

★★★★☆

4 months ago

Have scuff marks from a tarp being over my stuff that got wet and left marks on side. They said they'd come out but didn't. I have to have them buffed out.. Not happy with wash but the service was stupendous.

Paulo R Gomes

★☆☆☆☆

3 months ago

This freeway car wash, it used to be one of the best car wash in town, but now is one of the worst in Town. The low competent unqualified unprofessional manager he’s name is (PEDRO) doesn’t know how to talk and treat they customers after they damaged your vehicle and plus overcharge me, this is not the first time that this happened to me.

Vero Loui

★☆☆☆☆

a year ago

I was so excited to go to this car wash. My car went in without a problem and then it came out with the glass from the left drivers side off. The manager said that the glue was loose and that’s what caused the glass to come out. I disagreed, I just finished driving on the highway without a problem. I’m a bit disappointed. The gave me a refund at least and now I have to go get it fixed.

Felicia

★★★★★

7 months ago

This car wash is great!! I've been going here for over 10 yrs & I'm always happy with the way my car comes out!! I've done the quick car washes & also the mini detail which takes about 30 mins for them to do & it's definitely worth it! The workers are always polite & cheerful & always explain what each car wash includes. I'm ALWAYS happy with the results!! 😁

John Fleurimond

★★★★☆

2 months ago

They do a good job with details as well. I usually get the interior cleaned. I mainly go there for a car wash, and they’re pretty quick and efficient, providing good detailing services.

Faustino Rocha III

★★★★☆

3 weeks ago

I go here to get my car done. I drive for ride platforms, so it it has to be clean. I get the monthly pay plan, so I can go everyday. The thing that bothers me, is I go there to get my car clean, but there6dirt from the bottom of the wirkers' boots all over my back seat from thier cleaning! The receptionists are always nice and kind. There's another car wash from the same company down the road. I have to vacume my own interior, but it doesn't look worse in the back than before I went in.

nancy ramos

★☆☆☆☆

5 months ago

I recently visited this car wash and had a disappointing experience. I paid $33 for a wash, but the service left me quite unsatisfied. When I inquired about service for the the price I paid, one of the staff members informed me that they don’t provide interior cleaning services, including wiping or vacuuming with details(really?). After expressing my dissatisfaction, the staff member cleaned the tires, but they still left some spots dirty. This is my second visit to this car wash since I live in Massachusetts. I went there today because I still work in Pawtucket and needed to wash my car. I hope they can improve their services in the future.