Flagship Carwash

United Worker

★☆☆☆☆

a year ago

DO NOT GO! THEY WILL SIGN YOU UP FOR A MEMBERSHIP WITHOUT YOUR PERMISSION I had a terrible experience at Flagship Carwash. I went in for a simple car wash and later discovered that they had signed me up for a membership without my consent. This is a highly unethical practice, and I am extremely disappointed in their business conduct. Save yourself the hassle and avoid this place. There are plenty of other car wash services that won’t try to trick you into unwanted memberships.

The1 Eye

★★★★★

a year ago

Thought I might get up and get the car washed a little early. I was lost for a second because this was my first time at flagship but Trey was welcoming, and his instructions and guidance was clear cut and concise. Trey also gave me a free car freshener with a QR code on the back to leave a review on my experience. Thanks Trey for helping through this process

Carmel Jones

★★★★★

a year ago

This was my first time at the newest Flagship carwash in Waldorf and Tray Jones was so helpful and respectful and just an all around enjoyment! The process was easy and the free towels and vacuum at the end made it perfect. My car looks great and I will definitely go back!

Rowan Abdulrahman

★★★★★

a year ago

Best service I’ve ever seen at any flagship location. I come from Baltimore to just wash my car here. Employees are very kind and generous and I will continue coming to this location till forever! There’s a specific employee who I love dealing with. I wish I asked for his name! Thanks!

Michele Bell

★★★★★

a year ago

Love this car wash! Hubby gifted me the monthly wash pass because this has been my “go to” Spot since they opened. Customer service is great and very little wait time when there is a line. Shout out to Tre’ and the guys! Good energy and a great smile! Appreciate you! Love the free vacuum and cloths!!!!

Kalala Masalosalo

★★★★★

a year ago

After a cross country drive my car needed the real deal typa clean. Drove an hour to this location based on the reviews & bc there wasn’t any decent car washes near me. Glad I did bc it was definitely worth it. Trey was mentioned in majority of the good reviews, met him today & I see why. Great customer service, helpful, & he made it welcoming. Establishment overall was clean, stocked with clean towels & there wasn’t a crazy long line like most places. Vacuums actually work too !

T Hawk

★★★★★

a year ago

No long lines, ample clean towels, and new equipment! I’d like to highlight Trey who went out of his way to ensure my experience was 5 stars with his customer service and he took the time to explain packages and monthly deals. A complimentary air freshener was the cherry on top of my pleasant experience l. will definitely be a repeat customer.

Charli I.

★★★★★

11 months ago

I like its less expensive size than other car washes. You do have to vacuum yourself after but they always work and the dry towels are always available. It cleans well.

i360 Handyman Services

★★★★★

2 years ago

I've been coming here since the beginning. You can't beat it; you can use the precision air gun to get into those hard-to-reach spaces, plus free vacuuming on top of microfiber rags to use. Shout-out to the attendants for keeping the rags stocked.

Lorna Sam

★★★★★

a month ago

Hi, I would like to see if the closing time to 7pm. If possible. Thank you so much!

Skyla Ryan

★★★☆☆

11 months ago

Very disappointed I really enjoy coming to this car wash and I initially signed up for a two month discounted plan but once the one month was up, I was charged an additional $30 when I tried to resolve the problem. My information was saved underneath a whole different person vehicle and my card was attached to whoever else. Not sure how that happened if I paired with my card gave them my name and VIN#. The men that work there fixed it for me and very very kind. I was supposed to be given a refund almost 2 months ago now and have yet to see it contacted customer service services multiple times each time they’re saying they send a ticket. I really enjoy coming to the car wash, but I feel like I would have to avoid Wanting to use my credit card again for further services..

Arron Pirahna

★★★★★

a month ago

The experience was awesome .. the staff was friendly and helpful.. the place was clean and had everything needed to get my car sparkling

Katelynn Cappy

★★★★★

a year ago

The BEST carwash in southern Maryland! The crew is always so kind, helpful and always making sure us as users are taken care of! Today (7/15) excessive heat day- a worker was going around making sure we were all okay and staying cool! He also handed out air fresheners for our cars! 10/10 service 10/10 wash (actually makes your car / tires shine) 10/10 atmosphere Highly recommend the membership as we drive through every single day!

Joel Calderon

★★★★★

a year ago

I had an absolutely fantastic experience with Trey, a customer advocate at Flagship Car Wash of White Plains, MD! Trey went above and beyond to ensure that my car wash experience was nothing short of exceptional. From his friendly demeanor to his attention to detail, Trey truly exemplified outstanding customer service. He listened attentively to my needs and provided personalized recommendations to ensure I received the best service possible. His professionalism and genuine care for customers truly set him apart. I left Flagship Car Wash feeling not only impressed by the quality of their services but also grateful for Trey's dedication to ensuring customer satisfaction. I highly recommend Trey and Flagship Car Wash to anyone looking for top-notch service and a positive car wash experience!

Justin King

★☆☆☆☆

6 months ago

It's a sad day when a car wash doesn't do what it's intended to do. Went through the car wash and it was still dirty when I left. Better to go down the street to Tommy's express car wash. Much better and you'll leave with a clean car. The staff are much nicer there as well.

Melissa

★☆☆☆☆

4 months ago

I had a really disappointing experience with Flagship. I originally signed up for a membership but ended up canceling in August after repeated issues — every time I went to the car wash, the gate wouldn’t open even though I had the barcode on my car. I constantly had to wait for an employee to manually let me in, and sometimes my car would still come out dirty. I received confirmation that my membership was canceled, yet I was still charged for September and October. I’ve reached out to two different customer service platforms to request refunds and even attached screenshots of my previous email chain showing both my cancellation request and their confirmation that it was processed. Despite that, I haven’t heard back. When I did get a response earlier on, the replies were dry and lacked any apology or explanation. In this economy, I want to support businesses that respect their customers and their money — unfortunately, this experience showed me that Flagship does not. I’m hoping they make things right with a refund, but either way, I won’t be returning.

Paolo Arraya

★★★★★

4 months ago

Flagship Carwash — A top-tier experience for car lovers! From my very first visit, I was impressed by the friendly and informative service. The staff made me feel welcome and took the time to explain everything clearly. Since then, every visit has been consistently positive, and I always leave happy with the results. As a car enthusiast, I truly appreciate the attention to detail and the quality of care provided. Flagship Carwash has become a place I genuinely enjoy visiting—and I highly recommend it to anyone who values great service and a spotless car.