First Class Car Wash

Tia Lynn

★☆☆☆☆

4 years ago

I took my car there and purchased the Custom interior detail package for $129.00 on Nov. 6th. This includes a full interior detailing only. My car wasn't super dirty. Just the normal dust and dirt build up. I did have some coffee stains on my passenger seat and a couple on the back seat. The older male employee stated the stains may come back when they dried, but to bring it back and they would fix it and make it right. After the all of my seats dried, there was now a white milky residue. Almost like dried soap that wasn't there before. Even on my driver's seat that had no stains at all. My passenger seat where the coffee stain was, relocated to the crease of the seat along with the white residue. It looks terrible. I returned my car back to them the following week to express my being dissatisfied with how this turned out. The same older guy said he warned me this would happen, but there was nothing he could do to resolve it. My seats are a light gray color and they look terrible. I now have stains on my seats that weren't there before and the older guy would do anything to fix it nor did he even care. I will never use this business ever again and will warn others of my personal experience. Very poor customer service and once they have your money, they're done with you. If you have a complaint, they won't do a thing to make it right. Stay away from this place!! I will go elsewhere for any car cleaning services I need. I figured I would give them a try, but they failed me.

A Wolf

★★★★☆

Edited a year ago

"Consistantly" the best full service car wash I've used in FM. And, THEY DO TESLAS. Not all car washes know how to do them correctly. Nice folks working there.

Laura Manson

★★★★★

3 years ago

I have been to a lot of car washes in Fort Myers and First Class is the BEST. I have a Dalmatian…the amount of dog hair and sand that accumulates in my car every week is crazy, and I am always beyond impressed at how thoroughly they clean my car. I never expect for it to be perfect, and yet they do a consistently phenomenal job every single time. Their staff is nice and friendly and they have a wonderful assortment of greeting cards, too! Highly recommend!! 5 stars!!!

Jean Bradley

★★★★★

3 years ago

First time using them my inside car was really dirty and the outside I decided to try them because of the other one I’ve used did a lousy job. The staff was great. Only suggestion would be to have more staff to clean the cars after it goes through the wash. But it only took 45 minutes I will go again just hope they keep it up and do a good job all the time. My car looked new they did a super job.

Kevin Miller

★★★★★

2 years ago

All around, great experience! Purchased the super clean detail package and given a 2 hr timetable. Not only was my car finished on time, it's as clean as the day I bought it. My 2 year old son and newly adopted golden retriever were no match for first class car wash!!!

Marcia Knapp

★★★★★

a year ago

We had the super clean package for our van. They said it would take about 2 hrs, but actually worked on our van an additional 30 minutes. It was very clean inside and out. We will definitely go back.

James Ray

★★★★★

3 months ago

The best car wash in the area hands down.

Linda Sroka

★☆☆☆☆

10 months ago

The most rude young lady at the front desk. When I questioned her about an extra 5 dollar charge for removing some bugs from the windshield she called me cheap. I have been coming here for the better part of 10 years and never heard this before. I have always tipped very well. This is my last visit.

Matt Smith

★☆☆☆☆

4 years ago

Do not go here! What a terrible experience. Waited extremely long for car wash and when we finally got the car back looks like they didn't even clean it. When we talked to the manager he shrugged and said sorry. The workers told us to pay more money before they clean it. Will be disputing this on credit card since manager refused to give money back.

Darrell Littrell

★★★★★

a month ago

Very detailed and I just want to say that I’ve been coming here for years now and the service remains top notch!!!

Rick Hull

★★★★★

3 months ago

They offer a lot of car cleaning options and always wipe the car down. They vacuum the inside and clean the windows. This is my go to place for car cleaning.

James Watt

★★★★★

3 years ago

Stopped here with my wife's jeep that was extremely dirty and covered in dog hair. It was like $25 (before tip) and it looks fantastic now. I had breakfast across the street at Denny's while I waited. Absolutely great, professional service!

Wyn Goodwill

★★★★★

4 years ago

Excellent! The line looked long, however, it was moving quickly. They really cleaned my car well. The staff was friendly & courteous. The establishment was clean & comfortable. 1st class service, the best I've had car wash in 6 years. I recommend.

Robin Sheley

★★★★★

5 months ago

Excellent job! They vacuumed and wiped down the inside glass and trim. Good value for the charge - Just don't go when you're in a hurry.

Lee-Ann K

★★★★★

a year ago

I love this car wash! The only place i take my car if I'm in Fort Myers. Great service with amazing prices. They have a punch card as well which makes the value even better in the long run. Highly recommend for all of their service. I also got my car waxed with them.

Bill 1143

★★★★★

3 weeks ago

First Class is the right name for this car wash. They do a thoroughly great job and your car will be left sparkling clean at a very fair price. Highly recommend.

kimmo

★★★★★

2 months ago

This place is amazing they work so hard always service with a smile!!! I wanna give a shout out to MYKALA and MIA for their sweet disposition no matter how crazy busy they get they are always so sweet these two sisters OK I know their not but they certainly look a lot a like and are always on their game as so are the other employees who work hard to make sure your car is exceptionally perfect to your standard. Sweet TUESDAYS is ALWAYS $5.00 off. Don’t forget to tip their worth it.