Family Dollar

Jacob Yambrick

★☆☆☆☆

7 years ago

Everything’s terrible. Huge lines with usually one cashier, while workers follow people thinking they’re stealing or the store manager is just stacking shelves. Store is always a mess and often out of product. My main reason for writing this is the fact that they don’t accept bottle returns for periods of over a month at a time. Took a trip up there yesterday (Thursday afternoon) and was denied for $2 worth of bottles. I just left them there with no refund. Is there no district manager to come fix this store and make it functionable again? If not, it’s time for it to go.

karen hammond

★☆☆☆☆

5 years ago

The so called employees that work there are very “RUDE” and so unprofessional! They can’t even communicate with customers without getting loud and throwing temper tantrums. It seems as though the manager there came from off the streets because he had no mannerism period. Try to hire someone who can at least have some respect their customers

Aarica Mason

★☆☆☆☆

3 years ago

These businesses are so shady. I just came from this location on East 5th Avenue and you can clearly tell something is wrong with the management and the actual facility of this location. I previously bought 2 boxes of Jimmy Dean breakfast sandwiches from this location. When I opened each box, I found that the packaging encasing the sandwiches were a packaging different from the normal packaging that the manufacturer uses including the bottom biscuits were not the same biscuits used by the actual company. Coupled with the other issues in which I have been complaining about concerning this city, this local business is also purposefully putting specific food products on their store shelves that are not up to FDA codes or standards in regard to product, code, and food packaging. The needle in the hay stack is what can make you sick in the future.

myRRmusic

★★★★☆

8 years ago

This is not my favorite location because of the area, but I've been very pleased with the service. The associates are always friendly and pleasant. The store is stocked with the products I want, and even with the area I've never come across a panhandler.

Lesli Widner

★★★☆☆

7 years ago

It's a convienant location, the manager is really incredible. She cares about her store inside and outside and the patrons. The parking lot needs help with pot holes but the management can't do much because it's corporate. Many products to choose from with different price points but decent selection.

Tyler Hall

★☆☆☆☆

4 years ago

Absolutely terrible experience here. Corporate was called, and the picture of the lady is posted because they want to close 15 minutes early and when she saw the camera she let us in. HORRIBLE customer service. Just absolutely disgraceful customer service. -Being a business owner myself, in my professional opinion everyone in this facility, When I say everyone I mean from this date and time. 9:45 doors were closed, 9:51 was finally let in. They need to/should be fired on the spot. Very unsatisfying, and unwelcoming feeling. No one should have to feel like that when they’re inside of a store that “threatening eerie feeling that they gave us, including a TWO year old. A terrible experience every time. Will never go to this facility again.

Carrie 69

★★☆☆☆

8 years ago

Stopped by this location last week, and it was the worst visit to a Family Dollar store. There was trash (a LOT) scattered all around outside. Had to step over some while opening the door. The floors on about 3 aisles that I needed something from, were filthy!!!! There were things just thrown everywhere. It was terrible. And not to mention, the staff was SO UNPROFESSIONAL. They did more talking and laughing with each other, then they did communicating with the customers. Smh........will never visit this location again.

Sonny Rabanal

★★★☆☆

8 years ago

I love having the Family Dollar store as my neighborhood store. They have a good variety of items at low prices. But many employees chat, and joke, around with each other while ringing me up. It is annoying especially if I am in a hurry and I worry about mistakes because they are not paying attention. not all employees, but most over the 6 years that I have been shopping there.

Destiny

★☆☆☆☆

3 years ago

BEWARE! AGGRESSIVE WORKER! Took a visit to this family dollar last night around 6:30pm and spent about $20. The man at the register handed me $3 worth of items and proceeded to continue with the rest of the customers and gave my things to someone else. When i addressed this issue, he began getting aggressive with me, saying well he doesn't know what to tell me when he was obviously in the wrong. Got disrespectful with me. I asked for the manager and she ran the cameras back she saw exactly what went down and resolved this for me. that man needs to be fired, written up, or some form of discipline. You can't be disrespectful in customer service. He also didn't have a name tag on and his name is not on my receipt.

Susan Pbell

★★☆☆☆

7 months ago

The junkiest of stores. Hire some people and turn down that screaming message when you step in the door. They can hear that in Canada.

Valarie Kimball

★☆☆☆☆

2 years ago

Customer service was awful!! Cashier was video chatting while taking slow care of customers. She never greeted or even looked at me or any customers before me. Very rude. Others workers talking loud and using profanity.

The Johnson’s

★☆☆☆☆

a year ago

Worse Family Dollar I've ever been to. My baby needed diapers and hubby got wipes by mistake. The manager wouldn't even come into the store to do the exchange. He stayed outside talking and said come back tomorrow. Also, the cashier was rude. I'm never coming back.

Aaron Kackley

★★☆☆☆

a year ago

I am a regular customer and I come to this store often. The store can't seem to keep anything stocked? Today I was badly harassed by a store employee who accused me of stealing. I couldn't find what I was looking for so I left the store and he followed me out of the store to the rear parking lot and demanded to look inside my bag! He didn't find anything, I wonder why?

joel hartzman

★★☆☆☆

2 years ago

Not clean, organized, friendly, or open on time. Most Family Dollar stores are well run ........ This one, not so much.

Ashley

★★★★★

a month ago

I go here at least once a day..good service

Louella Goss

★☆☆☆☆

2 years ago

Went in the cooler to grab milk and see this molded baking soda in the cooler, I told the guy that was standing there (a worker) and he said he wasn’t touching that. I swear I went back two days later it’s still there. This will get this place shut down because at this point nobody cares about anyones health. I will be going back to see if it’s there for a third time and if so I’m calling the health department

Antonio Sanchez

★★★☆☆

a month ago

The staff has always been extremely helpful finding or even ordering which products. I requested. Thank you manager and staff yes that includes you 💓 lol