About Business
Residents of Norton, MA, Open ⋅ Closes 5 PM have long trusted Diamond Detailing Center for their expert Car Wash needs and consistent service excellence. Whether you need assistance with Car detailing service or general Car Wash support, they are well-equipped with the latest technology to help. They are well-regarded for their quality of work, maintaining a strong 4.8/5 rating with 75 satisfied customers. Throughout Open ⋅ Closes 5 PM, and particularly in Norton, MA, Diamond Detailing Center is recognized for upholding the highest standards of the Car Wash industry. Don't hesitate to contact Diamond Detailing Center for any Car Wash inquiries or to schedule a visit to their Norton, MA facility for a premium clean.
Google Reviews
Troy Wentworth
★★★★★
5 years ago
I want to provide a fair and honest review of my experience with Diamond Detailing and Tim + Nelissa who run and manage it. Going back ~4-5 weeks or so I had called LJ's carwash next door to get my truck detailed and was sent over to Diamond Detailing. I made the arrangements with Tim who I had spoken with over the phone. I dropped my truck off in the morning and left it for the entire day. I received a call much later in the day (past Diamond's closing time) letting me know my truck was ready. When I picked it up it was getting dark out and I was in a rush so I paid and took my truck home. Over the next few days/weeks I noticed many issues. Wax was showing up as it dried out, the plastic pieces in side my cab appeared as if they out outside wax or polish, and I also had a dog net that was in the bed of the truck. I had asked it to be left there and instead it was put back into the cab bringing dog hair into my just cleaned truck. It took about 2 weeks for me to notice the issues and in the mean time I got the truck dirty myself. I happend to see Tim + Nelissa in the parkinglot as I drove by so I stopped and showed them. Tim and Nelissa were AWESOME about this. Even though i very much had gotten the truck dirty they spotted the issues with the initial detailing. They offered to make it right and pick the truck up for my inconvience. When I got my truck back it was better then what I had purchased it. Spotless and looks great! Very happy. I really did not think they would help because of the time that had passed but because they run a good, ethical local business they stood by the work. I would highly reccomend going to Diamond Detailing.
Bruce Rougeau
★
☆☆☆☆
Edited 2 years ago
They do a nice job on cars and trucks but I do not recommend them for motorhomes or boats. Not good quality work. Don't complain or Tim (the owner) will call the Norton Police to have a no contact order put in place! This is crazy! What a cop out! I guess it's an easy way to get out of backing up your poor quality work. 😕
Marc Fernandes
★★★★★
4 years ago
Diamond Detailing does an amazing job! Got my car detailed, looks better than it did when it was new. They got into every nook and cranny, got out every last crumb dropped by my kids, all the beach sand, cleaned up spills. Definitely recommend them if you want your car to look better than ever!
Bethany Riveiro
★★★★★
4 years ago
Best place to get your car detailed. If you had any hesitation to use them, let this be a sign to go ahead and go for it. Bring it in kinda dirty or FILTHY and you are guaranteed to love the end result! Tim, the owner has been in the business for over 20 years and has amazing experience. You can always trust him and his amazing girlfriend Nelissa to take great care of you! Can’t recommend enough :)
Joe McGowan
★★★★★
3 years ago
I have to say I was Greatly impressed after getting my SUV detailed at Diamond. Nelissa, the GM was super helpful with picking out what services I needed. My SUV looked showroom shiny, the surface of the vehicle has never been that smooth. All the nooks and small spaces were spotless, no one would believe that 3 dogs travel in this SUV. I have to say, getting dog smell out is never easy, and it smells fantastic now. I would happily recommend them to my friends.
Paul Gato
★★★★★
3 years ago
About a month and half ago I had an issue with my car regarding when it was detailed and I wasn’t satisfied with the service I paid. About a couple weeks later I received a phone call from the owner Tim he asked me what was wrong and I explained it to him and right away he was like bring your car back to me as he was unaware of the issues that occurred. And I do wanna add the issues were minor that i had with my car. So finally I dropped it off yesterday and all I have to say is wow!! My Jeep Grand Cherokee looks like it came right out of the factory brand new. Another reason why I’m writing this is so people who are reading these reviews debating to have diamond detailers do the service or another shop, trust me take your car and have diamond perform the work and you will not be unsatisfied now some of you might say after reading this well I was unsatisfied and ur right but here’s the difference, this is a shop who truly cares about satisfying their customers 100 percent. Just the fact Tim who seems like a great guy and a great owner reached out to me not once but multiple times to correct the issue and that itself is worth the 249 dollars I spent to get my car cleaned. If you have any questions ever reach out and ask for Tim. He’s got my business going forward and I’ve already told my friends and family to take it to diamond detailers as well. Oops I also do wanna add Melissa who I believe is the manager is also very nice and will actually take care of the issues you have if any. Outstanding customer service. Thank you so much Tim and the staff
George Georgakakis
★★★★★
2 years ago
I just had my 2022 Dodge Chalenger, detailed .These guys are amazing. It's like I just pulled it out of the dealership that first day. They did everything including the engine, trunk, onside and out .it's so personal to me.see you next time. Oh!!and the price Was much less than I anticipated. THANKS DIAMOND DETAILING
Sarah Knowlton
★★★★★
3 years ago
My car looks amazing and I highly recommend anyone to use your company. My husband is very happy with the service you did too our car. It's like just the way when we first got the car. Again we are together very pleased with your company. Thank you, Sarah and John Guest
Laurie Nemec
★★★★★
2 years ago
Easy to talk to and work with. My Porsche Boxster came out great. My paint needed overspray removed and small scratches buffed out. I'm satisfied with the results and can hold off on a paint job. The interior smells nice too. Thanks for your quality work.
Lynn Turgeon
★★★★★
2 years ago
Thank you all SO VERY VERY MUCH!! I am so excited about the GREAT job you did on my minivan!!!! I couldn’t be happier. I feel like I’m driving a new vehicle!! Thank you so much!!!!! It’s nice to know there is a great company offering amazing service!! God bless you all, Lynn 2/24/24
Dan Umbenhaur
★★★★★
2 years ago
My company takes our fleet here for detailing and it's the best! The care that is taken for some well worn vehicles is apparent. I'm very happy we found Tim and his crew! Fast service and always very kind and quick with a call back.
Neil Goldman
★★★★★
a year ago
Tim and chip have really outdone themselves. They told me I would be thrilled with there ceramic coating work. I am blown away by the hard work Chip has done on my Hummer. It has the wet look I wanted and its protected against the elements for years........
having fun
★★★★★
2 years ago
This company is professional. I’ve used many car dealing shops. This is the best one I’ve ever used. My car was dirty than dirty the guy that owned it before me, drink Coca-Cola, and spilt it on every seat In the armrest the door panels even the ceiling. The owner of this company went above anything to make it clean and what a great job he did. Big shout out to this company would definitely recommend to anybody. Thanks, Diamond.
Drew Stockbridge
★★★★★
11 months ago
By far the best detailing place I’ve ever been! The attention to detail is amazing. He goes above and beyond
Jim McCusker
★★★★★
2 years ago
The service here is exceptional. The only thing better is the knowledge of Tim and his staff. I’ve used them for detailing in the past and have always been happy. Recently Tim went above-and-beyond helping my daughter with her car. Her car had been randomly vandalized at school with someone hitting it with black spray paint. These guys were able to remove the paint without damaging the finish to the body. We had some luck as the car was new and so the finish was shiny and well waxed, their process might not work on all cars. That said they were knowledgeable on what to do and how best to try to remove the vandal’s work. I won’t go anywhere else to get my car detailed!
Tommptk
★★★★
☆
Edited 2 years ago
I recently purchased a used 2012 Honda Pilot. This vehicle came with low mileage and what I refer to as weather stains on the exterior. There were also some noticeable scratches and chips that come with normal wear and tear over time. Many of these defects in the paint were extremely noticeable to me when I would go through a car wash and then shammy the outside of the vehicle. Diamond Detailing is right next to the car wash that I utilize. I noticed the owner Tim outside one morning and pulled up and spoke with him about detailing the exterior of my vehicle. I told him what I wanted to have done he agreed and quoted me a price. I dropped my vehicle off and a few hours later; Tim drove it back to my home as I live a short distance away. I couldn't believe the difference in the appearance of my vehicle. It is absolutely beautiful. Diamond Detailing did a wonderful job. I went out shopping this morning and driving toward the sun, noticed that the interior of my windows were still a bit stained. I felt a bit guilty, but stopped by Diamond Detailing to talk to the owner Tim. He personally cleaned all of the the windows to my satisfaction and said if there's anything else you need feel free to stop by. If you found my review helpful, please give me a thumbs up and feel free to check out some of my other reviews. Thank you.
Jason Horridge
★
☆☆☆☆
5 months ago
Second business listing for the same place...place crashed my truck during a detail and did not notify me...just hid the damage and hoped I would not notice...go somewhere else
Father &Sun
★★★★★
11 months ago
Brought my Lexus RX350 for detailing and ozone. They did an OUTSTANDING job. I bought the Lexus one year used and after their work it looks better than when I bought it. Hire them. You won’t regret it.
John Akerman
★★★★★
5 months ago
My son left his car with me while he was traveling. I took his car to Diamond Detail. I didn’t mention what I was doing with his car. When he returned he was shocked to see how used car looking brand new. Great job Tim.👍
Jonathan Marvel
★★★★★
Edited 3 months ago
Tim and the team made this boat look like new! Total transformation from the slob I got it from. This is the place to go if you want it done right! Bringing back the shine on such a large vehicle is no small feat. They tackled every nook and cranny, delivering a mirror finish that exceeded all my expectations. Absolutely fantastic service!
