Google Reviews
JaQuon Renfro

★★★★★
4 months ago
I turned my membership off for a couple months saving to buy a home. My vehicle interior was in a desperate need of a cleaning, so I purchased the monthly interior again with an extra Vinyl cleaning. Knowing it’s been 5 months I wasn’t expecting a miracle plus I have a little one lol but I was super surprised when Jordan Flakes returned my car, it was amazing vinyl cleaning made it look brand new. Made my day, also had amazing customer service!
B V

★
☆☆☆☆
a month ago
Someone needs to tell John (the short bearded guy who has worked there for over ten years and is always stationed at the wash entrance calling cars in) that he works at a car wash and is not saving people’s lives. The psychotic screaming and angry hand motions because customers are not pulling up fast enough for his liking are completely unnecessary and extremely unprofessional. It genuinely looked like he was about to pop a vein in his forehead while screaming at the person in front of me today. Again, you work at a car wash dude……. not air traffic control. It’s never that serious lmao.
Douglas Alexander

★
☆☆☆☆
2 years ago
I have been using delta sonic since I got my truck 4 years ago brand new. I had the unlimited plan and it was great as I don’t have time to hand wash my vehicle. I haven't had any issues until recently. I took my truck through the delta sonic on walden. My truck had no scratches prior to going through. After I left I noticed the paint looked weird. I took a closer look and every panel of my truck was scratched all over. I have never taken the truck anywhere but delta to be washed. I filed a claim with them and of course they deny that they caused the damage. They claim “the scratches aren’t consistent with their car wash”. To make matters worse you can’t actually talk to anyone in the claims department, and yet they can deny your claim and send you a letter. Customer service is horrible. It seems like the only way I will get this resolved is with a lawyer. I was told the only way to discuss this further is through an email address. They can deny my claim but they can’t talk to me about it over the phone. The customer service through this company is terrible. If you have the unlimited plan you should cancel it and wash your car yourself. You may have never had an issue but as soon as you do the company wont take care of you.
Deirdre

★★★★★
2 weeks ago
I always have great service here! In and out in no time. Today Derrick and Jay took care of my oil change, and explained all my options clearly!
Esther Annan

★★★★★
4 months ago
Jordan Flakes was amazing today. He was very attentive and I was impressed by how he didn't shy away from engaging with me. He was cheerful as he navigated the situation. His smile, professionalism, and engagement was the best experience I have had since I have been coming to the Walden location. Awesome job, Jordan Flakes!
chris s

★★★★★
3 months ago
I would like to say Chris S. has done a great job detailing my GMC terrain Denali. He asked me if there was anything else he was able to do and was so polite and helpful. Great attitude. Great experience. Thank you
Corey Everett

★★★★★
5 months ago
Jaylen M, I recently had my car's interior detailed, and I'm beyond impressed! The detailer did an amazing job on the inside, getting into every nook and cranny. They removed all the stains and odors, and the dashboard and console look like they just came out of the factory. It's such a pleasure to drive now, and I highly recommend their interior detailing services. If you want your car's interior to feel brand new again, this is the way to go! Jaylen M, did a great job overall and definitely recommend this young gentleman.
Matt Michels

★★★★★
4 months ago
Just moved to Buffalo and came across Delta Sonic. This place is incredible. Bre answered all of my questions and took care of my car right away. Will be a repeat customer.
Gibu Reji

★★★★★
8 months ago
Absolutely delightful experience. Wash was excellent. The wash team ensured to get off all the bugs after an 800 mile trip and my license plate was dislodged during the wash(it was not attached properly). Steve the wash care manager called me up and made sure to let me know that the license plate was found and how to collect it. Super thankful to the team!
Jordan Velazquez

★★★★★
4 months ago
I just left Delta Sonic and the experience as always has been fantastic. Jordan Flakes is the name of the young man who took care of me. I knew he looked familiar and it’s because he attended to me before. Both experiences with him were wonderful. I meant to leave him a review before but hadn’t, this time I was determined. He was very respectful, kind and humble. Jordan was very attentive and made sure I was all good and my vehicle was set. After dealing with him for a second time I can tell how genuine he is and what a wonderful spirit he has. Many blessings to him and all the hard workers at this location. Thank you Jordan for the experience you deliver don’t switch it up!
Alana Sharp

★★★★★
7 months ago
ELI M. Did a great job. He went above and beyond to provide a flawless experience. He made sure my vehicle met my expectations. I appreciate his kind and compassion customer service.
Shamon Burns

★★★★★
2 weeks ago
Rai, Cam,Kenny and Shawn explained every question I had about my vehicle. Recommendation without the you need! Very polite and helpful gentleman. My favorite delta sonic. For those small car repairs Walden will always be my 1st choice.
Demetrius Lee

★★★★★
2 months ago
Today 12/17/2025 I went to delta sonic to get my car detailed and I typically not a tipper but they guy who worked on my car definitely deserved on when I thought my car was up next so i can leave the young man who cleaned my car was very detailed and meticulous about how well the car looked i was shocked and i had to transfer money over to try to tip him but he didn’t except cash app so i asked how can i show my appreciation. He said leave us a review and man i just want to say Mr. Jordan Flakes you did a superb job with your attention to detail and time to double check if there was anything you could possibly clean before retuning the car to me. And i appreciate that very much keep up that great work ethic it can and will take you far. Thank you again and thank you delta sonic.
Korbrickz

★★★★★
3 months ago
Very nice car wash! I'm a very big fan of the blowers at the end of the tunnel, they get a lot more water off of the car than most other car washes. There is also drying bays to then fully dry off your car. Samantha helped to dry my car, amazing service and great friendly personality. The car wash price is pretty good for what you get.
Dr.Guillermo Gomez

★★★★★
4 months ago
I recently had the pleasure of visiting Delta Sonic Car Wash and Detail for their Ceramic Yearly Protection Package on my new 2024 Hummer EV, and I can't say enough good things about my experience. From the moment I arrived, the level of service and attention to detail was clearly above industry standards. The process took a bit longer than I anticipated, but the results were absolutely worth the wait. My Hummer looks stunning, and the protective coating gives me peace of mind knowing it's shielded from the elements. Ayden, who handled my vehicle, was exceptional. He took the time to explain each step of the process, ensuring I understood the tasks completed and the benefits of the products used. I genuinely appreciate the quality of work and the affordable prices offered by Delta Sonic. It's refreshing to find a car wash and detailing service that truly values their customers and their vehicles. I will definitely be recommending Delta Sonic to friends and family for their top-notch service and expertise!
Fahad Ahmed

★★★★
☆
3 weeks ago
I recently had an oil change at Delta Sonic and initially experienced an issue where an underbody cover was left unsecured after service. I had to return to have it fixed, which was concerning. However, I want to update my review because management reached out to me directly, sincerely apologized, and provided a $25 gift card for the inconvenience. I appreciate them taking responsibility and addressing the issue professionally. Mistakes can happen, but what matters is how a business responds. I’m glad they followed up and took steps to make it right.
nakia walker

★★★★★
a week ago
Rai, Alex, and Shawn were very professional and Knowledgeable. I always get my car serviced at this location because of their outstanding customer service. Thank you so much Delta Sonic for having great staff.
Almahmud Rahi

★★★★★
3 months ago
I recently moved to Buffalo, NY from New Jersey and I'm blown away by the car wash services here! I stopped by Delta Sonic and had an amazing experience. The price was super fair, and the service was top-notch. Shoutout to JEVEI T. for doing an incredible job on my car's interior - it looked brand new! He's friendly, professional, and truly cares about his work. 5 stars isn't enough ⭐️⭐️⭐️⭐️⭐️
Emani Faison

★★★★★
5 months ago
Haven’t been to this specific location in some time due to a personally bad experience today came in for a quick vinyl not expecting nothing much but Jordan F. Was outstanding I was amazed by the performance very great worker I hope he’s here every time I need a inside cleaning. Took his time and very precise thank you so much.
Melissa Rogers

★★★★★
2 weeks ago
I got and oil change at the Walden and Union Delta Sonic. Derek, Jay and Ray were quick, helpful and did an overall great job. Derek even helped me reset the code on my car, something the last people who changed my oil couldn't do. Great job and highly recommended!!