Crown Motors

Jon A

★★★★★

a year ago

The Redemption at Crown Motors: Ozzy to the Rescue! First off, I should have asked how you spell Ozzy, and this should be good. I recently visited Crown Motors in Redding, CA, and had the pleasure of working with Ozzy. I arrived looking for a great deal, and within less than ten minutes, Ozzy found me the perfect car. This experience was a complete turnaround from my previous visit years ago, where the dealership showed little interest in our trade-in and made us feel undervalued. On the test drive, Ozzy went above and beyond by helping us find a local tree trimming service, something we had been needing for our home. I ended up getting an amazing deal on the car and left feeling confident in my purchase—no regrets. Ozzy even mentioned that he recommended the Honda I purchased to his friend, which gave me extra peace of mind that I wasn’t driving away with a lemon. To top it all off, Ozzy complimented my red Nike shoes—what a nice guy! If you’re headed to Crown Motors, definitely ask for Ozzy; he’s got an eye for good cars and good shoes!

Chris Carriera

★★★★★

5 years ago

Matt and Scott and the diesel mechanic totally know there jobs . Absolutely the most kind people I have met in a long time . 15 minutes and they went right to the problem "" CP 4 fuel pump "" Totally impressed with the service and help.

John Grana

★★★★★

Edited a year ago

When my Honda Pilot needed a factory recall, I tried Crown Motors. From my first call then visit they were extremely friendly, knowledgeable and thorough. Since the recall would take most of the day they arranged a ride home and back for me! The work was done well. I recently needed a 55K mile service done. I called Crown - same experience. Answered all my questions, went over the estimate/service and scheduled my appointment. Again they arranged my transportation home and back later that day. Service was done pretty quickly (~ 4 hours) and for a reasonable price. Again, polite and friendly service Great place and people!!!

LeAnn Rhoades

★☆☆☆☆

8 months ago

Unfortunately, I had a ton of trouble getting my Ford in for service to diagnose and most likely replace my transmission. Having an interlock in my car made it really difficult and even more difficult when Patrick didn’t want to take a few minutes to fill out some quick paperwork so I could get my car to them for servicing. After my interlock company also tried to get ahold of them on three different occasions with absolutely no luck I had to make the call to find another Ford dealer to service my vehicle. I called Yreka Motors and they got all the paperwork filled out within minutes of me calling and had it back to me within an hour. Where as at Crown Motors it took three business days (Friday Monday Tuesday, they’re open on Saturday) just to get half the paperwork. It truly was very frustrating to get such lack luster customer service being in customer service myself and understanding that this situation was particular. I did not feel like my business was valued at all which was really disappointing overall.

Lindsay Harnden

★★★★★

a year ago

Julia was amazing and helped me get the car that I wanted. The kids and I are loving my new car

Shantasy England

★★★★★

7 months ago

Nick Drumheller is hands down the best salesman I have ever worked with in town! If you want a good experience when purchasing a new or used vehicle, don't hesitate to reach out to Nick!

Karla Farias

★★★★★

a year ago

In love with my car. Huge shoutout to Camron Watts, He helped me out was very nice, understanding, helped me get a good deal! If you ever need help Finding a good affordable, reliable. Check out Crown Mottors ask for Camron Watts!.

Michael Green

★★★★★

4 years ago

Could not have had a better experience purchasing my vehicle from Crown Motors. Tachelle was great from start to finish. Clear communication from both emails and phone calls all the way to delivery and follow up after receiving my Dodge Charger. Crown will definitely be at the top of my list for myself or my family’s next vehicle.

Meghan Eades

★★★★★

10 months ago

Went into Crown Motors knowing exactly what vehicle I was looking at the price I found online and what I was qualified for. Kenny worked with me the entire time, making the entire process so easy. He didn't push anything on me or push me to try any other vehicle. (I would've told him no anyways lol) When I walked in I was prepared to be there for HOURS however with them it only took about 2 and a half hours from start to finish which is better then any other place I had been to buy a car. I highly recommend working with them especially Kenny. He was fun and attentive to the customer. THANK YOU ALL SOOOOO MUCH for the help with the purchase of my 2025 Honda Civic.

Camille Frace

★★★★★

8 months ago

I recently purchased a new car from Crown Motors/Crown Honda and the process was easy and everyone I spoke to was kind and knowledgeable. I had a unique experience because I’m not located in Redding, but after completing paperwork over the phone and email, the car was delivered to me in 2 days! I am so grateful to the Crown team for making my first car buying purchase amazing! Thank you!!

Nico Miranda

★★★★★

3 years ago

Don’t waste your time going anywhere else, we have purchased 5 Hondas from Crown Motors…In all seriousness they’re by far THE BEST DEALERSHIP. They don’t have a mark up on vehicles and you’re only paying MSRP. Now as far as salesman go….do yourself a favor and go with Ozzy! He was the nicest car salesman I have ever met! Super easy to talk to, very genuine and very helpful with everything! Again, don’t waste your time going to any other Honda dealership…go to Crown Motors. Car Salesman: 10 out of 10 (Ozzy) Crown Motors: 10 out of 10

Gary Geroso

★★★★★

a year ago

Went to purchase a vehicle at Crown Honda in Redding ca, I worked with Camron Watts online and made an appointment with him to come look at some vehicles. Purchasing a vehicle was so stress free he went above and beyond and made me feel very comfortable as you know buying a car can be stressful, It was the best experience ever! Keep up the great work Camron !! good sales reps are hard to come by. A+ job!

Nate C.

★★★★☆

Edited 5 years ago

They have definitely taken care of me after the sale on the Honda side. I have not had any negative experience here. They staff is super friendly and helpful. Side note: we worked with Jessica Ryan ... She was amazing! It's been almost a year and she still checks in to make sure we are happy! Great service!!!

W O

★☆☆☆☆

2 weeks ago

Bought a mustang 2024 for 61k took it in for trade in and it has only 6k miles on it they offered to buy it back for only 40k only had it for 1 year and a half so in my opinion, it's not a good place to buy a car and I feel like I totally wasted my equity with these folk

Kenneth Galliher

★★★★★

2 months ago

Patrick and Cody at the Ford service department were able to help me out on short notice on Christmas Eve. The automated system led to the wrong appointment being scheduled so they went above and beyond to accommodate on a short notice. Thanks again.

Ed Shaw

★★★★★

5 months ago

I've purchased a number of vehicles from this dealership and have always been treated professionally and courteously. Sales department does not use high sales pressure and the general manager and owner Steve Roberts goes out of his way to get you the vehicle you want at the right price. This dealership wants your business and it shows in their attitude towards you as a customer.

Streamline sales

★★★★★

5 months ago

I had an outstanding experience with Luis Alonzo at Crown Motors Honda. His customer service was top-notch, and his willingness to help truly stood out. It’s rare to find a salesperson who is so dedicated to making sure the customer’s needs are met. Highly recommend!