Carriage House Autocare

Connie Weiss

★★★★★

4 years ago

Went to replace windshield wipers and fix hose on wiper fluid. Quick competent service and reasonable charge.i go here for all my auto care. I recommend them unconditionally.

Charles Glasby

★★☆☆☆

12 years ago

I have been a long time customer of Carriage House, since the early 1990's. I have never had customer service as poor as I did today. I brought my classic truck there to get it ready for a show on the weekend. I arrived at 11:30 and at 12:30 still did not see my truck out front to be detailed. An employee came over to tell me that since one of the wing windows did not seal well enought that I would have to sign this hastialy written release done on the back of a coupon not holding them liable to any water that might get in. Really, it is nearly a forty year old truck with steel on the inside. A few drops of water will not hurt anything, besides, the window does not leak. I signed it and went back to reading my book. Twenty minutes later another employee came over to tell me that "per the owner" this would be the last time they would wash the truck because it has "too many problems." What? It is old granted but it has nearly everything restored or replaced so what problems. The owner apparently had trouble with the keys and could not get it to start. Hmmm, using the correct key usually helps, it starts just fine. I asked to speak to him and was told that he was "not available." Classy. They eventually finished my truck at 1:45 PM and truthfully, I could have done a better job. This establishment used to be a quality business, but my last two trips there the service has been slipping noticeably. The help seems overworked and understaffed. The management walks around doing nothing, but trying to look important in the process. I have noticed how High End cars seem to get in and out faster. Not good. So, I will not be back, I happen to own other vehicles that need detailing services. Carriage house certainly will not get that business.

Mark M

★★☆☆☆

13 years ago

I was very disappointed on many levels, specifically in myself for not reading the reviews prior to going there. I too waited over an hour and a half this Sunday, as I was looking for a good carwash quick so I could do other things. I even went inside to ask about what the normal wait was and they said normally 45-60 minutes, some days up to two hours, and some days in 15 minutes, pending on the weather. They also said that people are okay with waiting this long as they are so much better than the competition. I will say they were good ad I would rate the carwash a 9 out of 10 - as the basics, were pretty clean. I now know why they service coffee, drinks and snacks. If I knew it was going to be this long, maybe they need a drop off service so you can go to the mall and do something instead of waiting there. Won't go back again though as the wait was not worth it.

Chad Smithjr

★★★★★

4 years ago

Great shop, they go above and beyond. I even get my oil changes here after I had them replace my valve cover gaskets, they don't try to upsell, they fixed my door handle no charge while doing the valve covers just because I said it had a problem and to be careful opening and closing it.

Martin Ullery

★★☆☆☆

13 years ago

Really frustrated with carriage house right now. They ignored me in line! watched 3 vehicles from behind me go ahead of me. They said the guy is new. Told them not my problem. The jeep better be steller, or they've lost my business! No compensation and basically blew me off as a customer! The workers were completely unsympathetic and appeared like this happens all the time (ie...we don't care). I've been coming here since 1998, and their level of service has gone way down. Time for a new place. Read other reviews, you will see the same problem occurring. Really unfortunate.

Nora Tramontana

★★★★☆

5 years ago

Lee and Minh are awesome and honest. I thought I needed rear brakes on my car. Minh called me and told me I didn't. Being a single lady this is a wonderful thing. I highly recommend them. Plus their prices are fair.

julie pele

★☆☆☆☆

9 months ago

I think it's pretty screwed up that a paying customer can't use your restrooms i'll just find somewhere else to have my vehicle cleaned. I think that's poor customer service!

Jeffry Reaume

★★★★★

3 years ago

I stopped in at the Carriage House Auto Repair shop to see if they could help me with my RV (2022 Winnebago Travato 22G), I had a gasoline leak coming from my generator and Carriage House Auto Repair has service bays and lifts that can take a 22' RV Van. The technician/mechanic asked me to "bring it by tomorrow" and he would take a look at it, so I did. He put it up on the lift, found the problem and fixed it in less than 20 minutes, no waiting! I have never had better service at an auto repair shop. not ever! I highly recommend Carriage House Auto Repair, great people/great service!

Jimmy L

★★★★★

2 years ago

I stopped by at the Carriage House Auto Repair shop (13365 SW Canyon Rd, Beaverton, OR 97005) to get an estimate on various repairs on my Toyota Camry 1999 vehicle and spoke to Le/car mechanic. He told me he can lift up my car to see what is really needed and what is an "upsell" service and what his estimate would be. Bought my car in on Wednesday March 22 10:00am, got back Thursday March 23 11:00am, and was very happy with the final repair work and price matched the quote, even less with a labor discount and I even got to see the replaced parts! So take Le up on the car lift advice to see if your repairs are REALLY needed, don't take other garage's words for granted! Thank you Le for everything! Jimmy

Corey Valdez

★★★★★

5 years ago

I had a really good experience with these guys. The old business located here put on a muffler for me a few years ago. I only recently realized that they didn't weld it properly and exhaust gasses were leaking right under the cab of my truck! The new owner took care of it for me for only a few bucks. I will definitely go back if I need anymore repairs.

Jessica Cardin

★☆☆☆☆

2 years ago

Brought my car in and the parts they used were the highest priced parts and the problem still wasn't repaired. Charged $175 for just the computer reading to get the diagnosis code. Went back to them to have the finally fix the problem and they still didn't get it fixed. They just cleared the code so that the check engine light would not show up. Do not waste your time or money here

Bronco Larry (Bronco Larry)

★★★★★

4 years ago

Great service, I've been doing business here for 20 plus years. Owner operated, I have all my warranty work done here. Fast and fair pricing. My neighborhood members have used them as well as all my family vehicles. Best in Beaverton, Oregon. Thank you for serving Our community!

Dann Nichols

★★★★★

2 years ago

Amazing service, outstanding pricing, super fast and honest!! My thermostat went out in my Chevy, they fixed it for me in a few hours and at a fraction of the price the dealers charge. I’ll be going here for all my mechanical and maintenance for my truck.

Alex Larson

★★☆☆☆

a year ago

I don't really mean to make them as mediocre. I went here because my buddy has had really good luck with them. I mark mediocre because they made a bad worse by not having an up to date website stating they don't work on diesel sedans and that they DO have a key drop off. Would have saved me and my brother from a very long and bad night on multiple front. I just don't think anyone running a business should be so behind on modern business standards like this. Sorry guys. Maybe next time.

Nate

★★★★★

10 months ago

Great service. Honest, fast, reliable. You get what you pay for, and I've never been disappointed. My family and friends have been coming here for over 25 years, and we'll continue to do so!

Jeff Moe

★★★★★

4 months ago

Always honest and fair pricing. Definitely our go to for any automotive care

Andy Garcia

★☆☆☆☆

3 months ago

Lee:You need a radiator Me: umm sure but what about the pressure? How’s my oil? Remembered I said I’d pay for the oil change to help diagnose? Lee: Well I’m seeing that it’s leaking from the radiator. Me: alright we can start there. For how much? Lee: $700 Me: and you’ll do the hoses too? Lee: no just the radiator. Me: well hold on .. Lee: Ok you want to wait, I’m putting the key in the driver seat. If you change your mind. Bring it Monday - I don’t want it overnight. Me: what time do you close today? Can you put the key in the … Lee: Yeah come get it the key is behind the seat. — I was ready to buy a remanufactured engine. - but he wants to take $700 for nothing? The leak is coming from the mount on the water pump. Were the cooling system meets the cabin heater. — I bet he never turned it on. — how about any misfire codes?