Car Pool Car Wash - Hanover

Alonso Blanco

★★☆☆☆

6 months ago

I took my car to this place and it was a complete waste of time and money. The so-called “car wash” they offer is a joke — my car came out almost as dirty as it went in, and now I’m finishing the cleaning myself. They charge as if they do professional work, but the only thing they’re truly professional at is disappointing customers. The customer service might be “friendly,” but that doesn’t make up for such a lousy job. Don’t fall for it — there are places that actually know how to clean a car, and this is definitely not one of them.

Roger Madden

★★★★★

2 weeks ago

I came by thinking this was a car pool. I tried to leave immediately because I wanted them to do my interior but they specialize in exterior washes. Patrick was quite the salesman. Somehow instead of leaving he convinced me to try the wash and explained that the vacccuums and accessories were free. I was really happy that Patrick convinced me to stay. The wash was fantastic and he even met me when I came out of the wash to show me where everything was! I will be coming back! And it was only $5!

James Stockton

★★★★★

2 weeks ago

Patrick was extremely helpful and kind. He gave me a welcome kit and checked on me while I was vacuuming my car. He asked me if I needed anny help and gave me a nice smile. I will be returning for the $5 wash!

Debra

★★★★★

2 months ago

Tony is one of the nicest salespersons I have met. He was very helpful and willing to explain the great deals for me as a future Flagstop customer. He deserves a five star rating. He will surely help Flagstop with his topnotch selling ability and professionalism. Great team player! Thanks for an awesome carwash! Debbie

Sissy Bell

★★★★★

3 weeks ago

I come here alot. Great price great people! Patrick really stands out to me. He explained all the products and services used during the wash proxess. He told me about the wax they use and that there is soap that soaks your car in the beginning of the wash that helps loosen up the dirt. He really knew alot about the wash process! And this place will not scratch your car. Patrick even explained the type of bristles they use. Kudos Patrick and Flagstop. Welcome to Mechanicsville!

Rosa West

★★★★★

3 weeks ago

Patrick helped out a lot since it was my first time having to wipe down my own vehicle. I tried to give him a tip but he refused it and asked me to give him a review. Patrick is the best. Very helpful and kind. Thank you Patrick!!!

Jarwanna Robertson

★★★★★

2 months ago

I had a great experience at Flagstop Car Wash thanks to the attendant Tony. He was very sweet, friendly, and extremely helpful. He took the time to explain everything and even offered the membership for this location without being pushy. His customer service really stood out and made the visit pleasant. I appreciate his positive attitude and professionalism. Definitely a great experience.

Jonathan Hoggins

★★★★★

a month ago

Patrick was of great help to me. He showed me how to use the tire shine and introduced me to different wash packages. He was also a breath of fresh air to talk to. He smiled a lot and never seemed bothered by my questions even though I asked a lot. Flagstop had a great wash and it was only 5 dollars. I couldn’t believe it! I’m coming back sooon. All staff was great!

Elle

★☆☆☆☆

8 months ago

I took a car here to be washed. A Cadillac Escalade and paid $123 for detailing. Not only did they do a bad job on the detailing, but when I went to pick up my car the check engine light was on and it died when I pulled onto the road. It died again a second later. I am currently waiting for a tow truck, but the owner of Car Pool refused to even come look at it and immediately denied any responsibility. This is a brand new Cadillac that was working perfectly and now won’t even drive 10 feet. Do not take your car here. I am in disbelief that not only did they break this car but refused to acknowledge anything. The longer I sit here the angrier I am. This car is still dirty. I paid for their top tier wash and they didn’t even wipe clean the cup holders. Ridiculous. Coming here is my biggest life regret this year. Thanks for the filthy broken car, Car Pool! I’ve included a photo of my car being towed away from the car wash. I also witnessed a truck having a piece ripped off it at Car Pool while I was waiting for a tow truck so I am including that too.

Kailey Gittings

★★★★★

2 weeks ago

Had an amazing experience at Flagstop due to being helped by Kellie. She was extremely sweet and offered a membership but didn't get upset when I said I didn't want one. Thank you Kellie for making this a wonderful experience!

Dwayne Martin

★★★☆☆

5 months ago

As much as I come in this place to get my truck cleaned you would think they know I want my stuff right. Granted I know my truck was dirtier than normal this go around but you would think for the amount of money I spend in there they could at least get it semi right. There's a whole lot of competition in Mechanicsville these days so they better tighten up

Don Billionaire

★★★★★

3 weeks ago

I was a usual customer at another close car wash, stopped by here. Outstanding service and great deal. Jordan,Kelli,and Tony were helpful! The manager Jordan was super informative and helpful. This is my new car wash.

Diane Grubbs

★★★★★

2 weeks ago

I really love the $5 dollar car wash what a great deal and I love Kellie! She is amazing and her personality is great. She definitely is a people person and has great customer service skills

Jeff Monthly

★★★★★

3 weeks ago

This place is a hidden gym on route 360 in Mechanicsville. I Was driving down the road and I saw a sign for a five dollar car wash. I thought it was a joke. But it was actually a very very good job and my car came out cleaner than any car wash I’ve ever been at before Patrick helped me with everything I needed. He showed me how to use tire shine on my tires and brought me towels to dry off my car. He also provided a complementary air freshener. The entire staff was great and very helpful. Patrick left a Fantastic impression on me. What a good salesman and people person!

justin taylor

★★★★★

a month ago

A really great place to get your car washed and Tony and Trey are two really amazing employees. Quick easy and helpful to somebody who is relatively new to this driving around thing again. And I have to thoroughly say that great conversation and they were top of the line great people. So truly thank you to them for helping me out and getting my car washed after let's just say my car may have experienced a lot of birds lol. But Tony was without a shadow of a doubt the main reason why I decided to get my car washed here.

Aidan Delice

★★★★★

a week ago

I really loved my $5 car wash, my car looks so much better for a price you just can’t beat. Thank you Kellie for the amazing customer service and making my experience smooth. Definitely will be coming back here. Recommend this place to anyone looking to get a premium wash without premium pricing.

ADW Clip

★★★★★

2 weeks ago

I had a great experience at Flagstop Car Wash thanks to Ethan. He took the time to clearly explain all the membership options and made sure I understood the benefits of each one. He was friendly, patient, and very knowledgeable, which made the decision easy. Because of how well he explained everything, I’ll definitely be buying a membership. Great customer service all around!