Reviews
Julie Key
They are all so nice. I felt very comfortable. Did not feel pressured at all and really felt like they wanted what was best for me. Great service. We recommend them to everyone needing work done on their car.
★★★★★ 2 months ago
Lamont Barnes
★★★★★ 2 months ago
Just
They did a good job but the prices are through the roof! $500 to replace a door handle?? 😳
It cost about $160 to diagnose the issue. I took it later to a local mechanic who diagnosed the second door handle for free.
Also they don’t call you to update you, you have to keep calling to find out the status of your vehicle. You keep wondering when your car will be ready if you don’t call.
And when they even try to send you an update it’s only through texts.
However they are friendly and offer a shuttle service to areas close by if you need a ride after you drop off your vehicle.
Advice: shop around for more affordable prices before you decide.
★★☆☆☆ 3 months ago
Norvie White
Even the vehicle was sent back to lagrange, the owner had a second opinion and found the analysis from carcraft to be accurate. Good to know carcraft has talented mechanics.
★★★★☆ 3 months ago
Taline M
They were quick, knowledgeable and so so nice!!! Tonya was incredible. Look no further
★★★★★ 4 months ago
Benjamin Price
I just wanted brake pads installed. The office was pushy about doing both brakes and rotors, I refused. I was charged $360ish in service, when asked why they said it was a 2 hour job at a rate of $180 an hour. Not only do I feel this rate is high but I also know that replacing brake pads does not take two hours. I have replaced my own brake pads in an hour or so and that was without lifts or power tools. So the service was expensive both because the rate was high and the job time inflated. Also, they did not include the cost of shop supplies / tools in the estimate given before service, so another $50 was tacked on to the bill without warning. All told, I wish I had just done it myself or taken the car elsewhere. No complaints about workmanship, they provided a shuttle which was nice and its driver was friendly.
★★★☆☆ 4 months ago
Dana Tate
★★★★★ 4 months ago
Kenneth Irvin
★★★★★ 4 months ago
Brenda Mattox
Great job!
★★★★★ 4 months ago
Trey Freeman
CarCraft rules. Very professional. Quick and responsive!
★★★★★ 5 months ago
jessica bennett
Great customer service, and excellent work on my car.
★★★★★ 5 months ago
Brandon Bevis
Great and expedient service. They charged me the fee for examining my vehicle and told me they finished the work faster than expected so I owed nothing else. I was fully expecting to pay more and really appreciated their honesty.
★★★★★ 5 months ago
Tom Lane
Very positive visit with Car Craft of Athens. Courteous and knowledgeable.
★★★★★ 5 months ago
elbert shirley
★★★★☆ 5 months ago
James Moore
Great service, very thorough.
Kept me informed the whole time
★★★★★ 5 months ago
Lynne Seymour
They were extremely friendly and helpful, and were as prompt as they could be with the repair.
★★★★★ 5 months ago
John Timmons
Always good service at Car Craft!
★★★★★ 5 months ago
