Cape Ann Car Wash of Wakefield

ruben teixeira

★★★★★

7 months ago

Was in the area and stopped by because a bird decided to use me for target practice ..anyway they did a great job, fast service and even got the little areas in the Interior super clean. Go see them if you need a wash because they do a great job.

Erika Rohrberg

★★★☆☆

4 years ago

The basic wash ($10) won't take all the winter salt off your car. This picture was taken about three minutes after the wash, and there definitely was not enough soap to clean the lower portion of my (small) car.

Joshua Scott

★★★★★

11 months ago

I was checking out some of the other reviews people have left and to be honest, they are awfully harsh. I moved to Wakefield a little over a year ago and I have only used this wash. I am very picky about where I take my car and have experience in car washes from my previous job. Touchless can be pretty bad in some places at removing heavy salt or dirt, but the touchless wash at Cape Ann is always top notch. I love that they leave complimentary towels out (most days - if it's windy or rainy, they do not, but I don't understand why anyone washes their car here when it's rainy, but they do!). The wash has occasionally malfunctioned, but it's never impacted the quality of my wash and it's never been bad enough for me to reach out to the ownership. If the other reviewers had concerns, the email address and phone numbers are up everywhere, and there is an attendant there most days during regular hours. My only recommendation for improvement is I would love to see an unlimited wash plan offered for a monthly fee -- that's something I am accustomed to from where I moved from. I also would love to see tire shine available in the wash bays. It's the only service not offered, but most car washes have that nowadays. And for those of you complaining about costs, I would just like you to take a look at your water, electric, and other bills -- if yours have gone up (and they have), you can expect that theirs have gone up too. Great wash. Keep up the good work and think about an unlimited wash plan (you'll make more money), and adding tire shine to the bays! Thank you!

Christina Khem

★☆☆☆☆

9 months ago

While I was cleaning, vacuuming and drying out my dog hammock, a maintenance worker began mowing the lawn nearby. Without any greeting or explanation, he walked up and started touching my personal items to empty the trash, then told me to close my car door to mow the other side. He also said I should’ve parked at a different vacuum station despite the fact that both spots were full when I arrived, and I was there before he began mowing. There were no signs or notices indicating that maintenance would be taking place in that area. I felt like I was being treated as an inconvenience for simply using the space as intended. A courteous heads-up or clearly posted maintenance sign would’ve made a big difference in how that interaction went. The lack of courtesy and communication from your staff is unacceptable. To add to my frustration, the car wash itself was expensive and didn’t leave my car noticeably clean or shiny. For the price, I expected better results.

Jay S

★★★★★

3 years ago

Great car wash. New and clean! The brushes don’t scratch my car at all. Even the touchless wash really does a fantastic job. I love the detailing towels they provide. I recommend this to anyone who likes a clean car.

Nicolas Sfikas

★★★★★

7 months ago

I have been to many car washes over the years and Cape Ann car wash of Wakefield is the best I have ever utilized to clean my automobiles. Thank you for the tremendous customer service and always having a staff that looks to satisfy all my auto cleaning needs. Keep up the great work!!

Elizabeth Henriquez

★☆☆☆☆

3 weeks ago

Coming with a credit card or debit card? don’t bother. They don’t work half the time. Came on a busy day and it was awful trying to back up from an unusable bay. So many unhappy people. No staff onsite to help.

Goat Milk

★★☆☆☆

2 years ago

Usually this car wash works fine. Touchless options with complimentary drying cloths available. However, the last time I went, the rinse cycle glitched and was shooting heavy water directly onto the hood of the car. Luckily the bay doors didn’t close and could back the out. Scary situation, don’t know if I will go back here.

Nunya Beesness

★★★★★

6 months ago

Bring all my cars here. Decent prices and overall a good wash.. Wish someone could figure out how to clear the soap off back of an SUV?!? Always leaves a soap trail down my tailgate. Outside that,a great place. People there to help you when problems come up.

Sal Trupiano

★★★★★

7 months ago

Been there numerous times in last few months, polite attendants,very easy to use automatic wash, clean and pleasant environment all around, thank you for being in town!

Tania

★☆☆☆☆

9 months ago

Guess this is a set it and forget it business. This is the third time I have been to this wash and there are NO clean towels to dry the car. Either live with wet spots, touch wet towels that have dried other people’s cars, or bring your own cause your out of luck, kids. No staff on site (for the third) time to assist with issues. I have emailed them in the past and no response. Shameful way to run a business. In response to the response: I mentioned that there were no towels on 3 separate occasions. This is not a result of a holiday. If it happened just on memorial day, I would have cut slack and said it is a holiday. This is a pattern.

Marc Monnar

★★★★★

2 years ago

Have come here about once every few weeks or so since I found it in April. Used both self-wash and touch-less washes, and they've been GREAT! Everything works as it should, everything is well maintained and taken care of, and the bays are open 24/7. Having a self-wash open late is great for those nights you just want to wash the car in peace! Briefly met the owner, Peter, who seemed super nice and extremely helpful as well. Made sure all is well, and the quality of everything is top-notch. Anyone looking for that local place to wash your car, look no further because this is definitely it. Thankfully I don't have to drive far to wash the car anymore!

Lucy Renau

★☆☆☆☆

a week ago

The price of self service practically doubled and costs $10. The tools in the bays need fixing. Other options have drive through car wash for similar prices

Vicky Migos

★☆☆☆☆

a month ago

Went there to vacuum my car. The guy goes can you move up to let this lady through but there was no letting her through. The place was packed I was stuck there till an opening was available for me to leave. I just wanted my damn car to be vacuumed. She could have waited cause the lines were long. Never again. They don’t know how to piece puzzles together clearly.

mike berry

★☆☆☆☆

a month ago

This place is the worst !!! The self bay is 10$ The employees are rude and rush you. Like did you not just see me spend $20 washing my vehicle I was trying to put my rubber floor mats back in my truck and they come over to you harassing you about hurrying up and leaving it’s not like anyone is behind me waiting seems like management is the ones behind it definitely isn’t the best way to treat your customers. Definitely won’t be back again although I’ve said I wouldn’t be back before but they are the only self bay in town .back to Melrose I guess where they treat people right and isn’t a lot of money

Templar Construction

★☆☆☆☆

2 months ago

Just wasted $38 both wash bays not functioning. Brush broken in one and both high pressure lines broke in other bay. Lost $38 here today what a rip off. Called no answer and no one working here. What a hustle. Make money and do nothing just rip people off. Edit** that is not me in the photo, when I was done I went to see if anyone had showed up to help since they have cameras and can see what’s going on and by the time I got back some poor guy had become another victim….

Ronald Hogan

★★★★★

2 weeks ago

First time ever using an automated wash like this, used to the tunnels. Smooth experience, wash was great. I love that I can go anytime. Great experience. Maybe just add tap to pay to the stations so no need to get out of car as CC swipe angle is not good from inside any SUV but small potatoes.