Caliber Car Wash

Pollyanna Likens

★★★☆☆

3 years ago

Quite disappointed. See pix attached. Moved my pollen around, back end is dirty. Polished 1/2 a tire. Did not get my receipt 🤦🏻‍♀️ Won't use again... Thanks for keeping the live oaks, nice shade for the vacuum.

susana rylander

★★★★★

a year ago

You must try Caliber on Market Street wilmington NC. The place is very cool and has everthing you need for a great wash AND wash experience. But, the best part was the staff (2 young men staffed the store). In particular, a young man named Tyler was AWESOME! So polite, friendly and helpful! He helped me figure out my first time there. From the wash to the vaccum and mat cleaner. And with a smile. Boy, if only all staff everywhere learned from Tyler…..good job on hiring well Caliber!

Eva Macdonald

★★★★★

5 months ago

There was a young blonde lady I’m happy that helped me so much when I lost my keys to my car. She was a 5/5. She was a blessing

Vanessa Turner

★★★★★

2 years ago

Glad I have the monthly plan at Caliber. I can clean my car and go. They always have supplies and rags ready for use. Friendly staff that does a great job keeping the place very clean. Military Discount✌🏼

Melissa Lopez

★★★★★

7 months ago

Very kind and accommodating staff! Helped us get our car cleaned up from our beach vacation before we headed home. I truly appreciate this car wash!

Cambria Roland

★☆☆☆☆

4 years ago

If you love your car, don’t bring it here! I went here the beginning of the month and the machines ripped my arm off of my rear windshield wiper arm. Took me several taps on the shoulders to get attention THEN even knowing that a piece of my car was in the wash, they continued to let 6 cars continue on instead of stopping to handle the issue. The manager on site, Weston, kept saying he refused to take responsibility for it and that I can call his manager. Took me over a week to get in touch with James where he told me they can’t do anything and that was it. He was supposed to put me in to main manager (Ben) and one week later NOTHING! No apologies, no offering a refund, nothing. I understand that dings and scrapes can happen but the complete lack of customer service and care was mind blowing.

Kerry Murphy

★★★★★

11 months ago

I just joined the membership club. Springtime pollen is very bad right now so it will be nice to keep my car washed. You pull up and the machine reads your tag and the gate opens up. Nice technology.

Michael Fletcher

★★★★★

a year ago

Great team of employees. Always kind and smiling. Just started using the car wash a month ago and I am happy with the choice. The free air is awesome. Keep up the good work!

John Nevola

★★★★★

7 months ago

My favorite car wash in the area. I’ve used their services all summer for sand clearing from the beach, and I couldn’t be happier. The shade from the trees you get while you are vacuuming in the heat makes the experience work it by itself, but their customer service is just as great!

Erica Christensen

★★★★★

7 months ago

Best car wash I’ve ever had!! I loved all the extras they had for me to clean the interior as well. Your employee Weston helped me get all set up and he had top notch customer service. 10’s across the board

Michael Alden

★★★★★

a year ago

I recently took my car to this automatic car wash with self service cleaning, and I was very impressed. The car wash was fast and efficient, and my car came out looking great. I was especially impressed with the self service cleaning option. This allowed me to get into the nooks and crannies of my car. They also provide cleaning liquids which help me get the spilled milk from the leather.I would definitely recommend this car wash to anyone looking for a quick and easy way to get their car clean. The staff is super friendly and very helpful. Kudos to Haley, Hayden, and Jake thank you again. Michael A.

Blake Smith

★☆☆☆☆

a year ago

First would like to say one star is one too many I recently visited caliber car wash on market street and had a terrible experience. After exiting the wash I noticed that there was damage on two of my rims. After noticing I went to an employee and asked if she could pull the cameras. She stated that before entering the wash there was no damage to my rims. I expected a professional service, but what I got was far from it. Weston the manager was zero help and it didn’t seem to bother him. I won't be returning and I certainly don't recommend this place to anyone looking for quality car care. PLEASE don’t let family or friends use this car wash. ---

Stephen Owens

★★★★★

5 months ago

I got my car washed at the Market Street Caliber car wash and Weston was most impressive in handling clients. As I was there I witnessed he and the others being attentive to each person in the lot post wash verifying they had what they needed. In addition, Weston came over and advised he was going to clean the front of my vehicle as it wasn’t quite up to what he wanted to see. I advised I knew it was very dirty on arrival and was advised it was fine because when I left he wanted it to look good. The statement he used was “we want every car that leaves to be a positive ad for Caliber”. I was super impressed with his attitude and level of care for the clients. This is a great representative of your company. I do not have a membership there but would not hesitate to refer folks or be a member anytime with Weston looking after things.

Michael

★★★★★

4 months ago

Best most friendly and professional car wash in wilmington. If your a local or even visting i highly recommend stopping by! They make it so easy and free vaccume, air and window/ surfave cleaner is free! Kudos Caliber💓

Matthew Doucette

★★★★★

4 months ago

A big thanks to the proactive and kind crew here — especially Hayden! After my wash, I pulled into a vacuum spot where one of the hoses had snapped in half, so I used the one on the right instead. Before I could even look up from cleaning to say thank you, Hayden had already come over with a step ladder and swapped the hose for a brand-new one — all without me asking or needing to move. Super kind, attentive, and impressive initiative. Great service all around!

Blake Hurston

★★★☆☆

2 months ago

I have no complaints about the car wash or the facilities, nor the employees. They are great. However, I have been calling Caliber for a few days and every (unanswered) phone call is exactly the same - "We need a moment to find a support agent ......" hold music for 8 seconds ..... "We are unable to help at this time ... please stop by" Pretty frustrating to not be able to reach anyone at this business without going in person.

Kyle Limbert

★★★★★

a year ago

Have been coming to this car wash for about a year now, your car always comes out very clean and then you have the free vacuums, air hose and cleaning supplies for the interior of your vehicle. The staff has always been friendly here. Would recommend this place to anyone in the area.