Bobby & Steve's Auto World

Uriel V

★★★★★

3 months ago

This location is amazing! I took a 2004 Honda Accord here for a third opinion on repairs and Jared was straightforward about the condition the car was in, the repairs it needed, and he was super friendly. I was so relieved after getting maintenance done at Bobby and Steve's on Nicollet. 10/10 would recommend. If you're wondering what kind of maintenance/repairs your car would need, at the very least get it inspected here. Shout to the mechanics that took their time to perform quality work!

RJ Lang

★★★★☆

Edited 2 weeks ago

Edited review: Received a call from the manager after posting my review. He apologized, listened, and committed to addressing. As a result, I felt it was only fair to acknowledge their professional handling of the situation. Original review: Went in for a scheduled oil change. Guy who checked us in was scammy and talked down to us. Guy who checked us out was awesome. Point being, it’s a mixed bag over there and it boils down to luck of the draw on who you work with.

Erik Ramstad

★★★★★

a month ago

I've been going to Bobby & Steve's for years. They always deliver great service at a fair price. Total Pros and just nice people. Great service from Jarrod on my last visit. Thanks so much!

Madeleine Wething

★★★★★

a month ago

Bobby&Steve’s went above and beyond for me when someone vandalized my car. They were extremely responsive with my insurance company and patient with the whole process. Have been using them for a few years for regular tune ups and work but seeing them work through a claim was a whole different level of customer service!

Vilma Hark

★★★★★

a month ago

My parents and I have been coming to this specific location for years. However today, after a huge crack ended up showing up on the muffler of our vehicle Tim and Matt not only showed us what was going on but helped us immensely :') God bless you guys and I hope anyone reading this review speaks about their great experiences as well. Coming to Bobby and Steves I remember was like a fun outing together with my parents since I was young and I am so grateful for their services and that you're still going strong with us 🇺🇲💪

TB TB

★★★★★

a month ago

Took in my 2012 Subaru Impreza that had ALL the warning lights on. Got a quick and accurate diagnosis of that problem and they checked everything else out and notice a major issue with the tires that needed to be fixed. It wasn't an upsell, I'd run into a curb and gouged the tires and there was a decent sized rubber flap with the steel wires showing. They were able to get parts and do the work the next day. It was accurate, efficient, and they communicated well with me. Will continue to take my car there!

Kaitlin Kelly

★★★★★

3 weeks ago

Jared is the best! He talked me through the recommended items for service on my car in a way I understood. I felt confident with my car at Bobby and Steve’s. Would definitely recommend!

Bridget Blake

★★★★★

a month ago

I brought my car in for an oil change and transmission system flush. The team was very helpful, and explained everything in detail! They applied a coupon for today’s work, and they thoroughly discussed pricing & discounts for new tires that I need soon. Thank you so much Jared and the entire team at Bobby and Steve’s Nicollet!

Kes Guerra

★★★★★

2 weeks ago

Major love for Bobby & Steves. It's never fun to spend on car repairs, but their team is always kind and helpful. I appreciate that I can ask all the questions I need, take time to think, and feel like they are on my side when I'm trying to figure out what's possible.

Mandi Zanski

★★★★★

3 weeks ago

I've been going to Bobby and Steve's on Nicollet for a few years now. The team there is really easy to work with. I get seen quickly and always receive a fair and knowledgeable report on my vehicle. The technicians always help prioritize what maintenance is most important and give fair pricing. Great customer service!

Melissa Rosenbaum

★★★★★

a month ago

I really appreciate the great service I recently received at Bobby and Steve’s. The trunk on my SUV would not fully close and needed a new liftgate latch. It was not a cheap part, but Jared worked to secure the best price and ordered it so that it arrived next day. I also caught up on several maintenance items, and he took the time to talk through them with me and answer all my questions. I trusted the advice I received and really appreciated the communication and service. Will definitely continue to use Bobby and Steve’s.

Kristen B

★★★★★

a month ago

My husband and I have been bringing our vehicles to Bobby and Steve’s for repairs and maintenance for twenty years. They are great at explaining needed repairs in a way I can understand, and they are also helpful in that they can help you prioritize what needs to be done urgently versus what can wait. I have always received friendly service there. I highly recommend Bobby and Steve’s.

david robinson

★★★★★

a month ago

Needed to have a lot of things done to my old Jeep that I decided to keep.. shout out, especially to jerad whose communication and follow up was excellent. he helped me understand and discussed the cost benefit of putting so much money into an old vehicle and we work together on what to be done and how to make it affordable for me. Took a little extra time, but it was clearly explained to me why and it was for the purpose of doing a good job so that was appreciated. Thanks jerad!!!

Mya Shaftel

★★★★★

3 weeks ago

Always great customer service and quality work. Thank you, Jared for getting me in early on a Saturday morning and recommending the best option for replacing parts on an older car. I’ve been taking my car here close to 10 years and love that they have the service history to help remind me what needs to be done. Great work, thank you!!

cynthia hanson

★★★★★

a month ago

I had a wonderful experience working with Jared while buying new tires. He was incredibly knowledgeable, kind, and patient, taking the time to explain my options and help me choose what was best for my car. I’ve also consistently had great experiences with their service department in the past. The work is always done well, the pricing is fair, and I never feel pressured. It’s reassuring to know I can trust this team.

english1492

★★★★★

a month ago

Two thumbs up for Bobby & Steve’s in So. Mpls. I got my oil changed there last week. Great price! Check out the coupons on their website. Great service! My car is almost 10 years old so I wasn’t surprised when several things came up on the recommended service list. Jared was very helpful. He walked me through the list explaining what was the highest priority and what could wait. No high pressure sales pitch, just good information. I appreciate that and will be back soon to start checking things off the list.

Nikki Ario

★★★★★

a month ago

I brought my car here for an oil change/tire rotation, radiator flush and fill, and a tire sensor replacement and was highly impressed with our service. They were very good at communicating the process of those services as well as letting me know I also needed an engine air filter replacement without pressuring me to do so but also letting me know the pros/cons of doing it. Jared was super helpful at checkout by printing out important info about my car and he even stayed a little late so we could get it before close!