Baywash Car Wash

Sheila

★☆☆☆☆

5 months ago

Do not sign up for the monthly plan. My car was in a wreck recently and I am unable to get it washed. I had planned on just seeing if I could suspend my subscription until I get everything worked out with the insurance company and get it fixed, but you CANNOT REACH ANYONE. I have called multiple times, no one answers and the mailbox is full so you cannot leave a message. That made me nervous so I have gone through my credit card to dispute the charge. How do you cancel a subscription??

Julie Rodriguez

★★★★★

a week ago

They are amazing and clean environments best car wash I went too

Mary Orozco

★★★★★

Edited 8 months ago

I recently needed my car wash and went to get it wash but noticed it was closed for maintenance, so I went the next day and WOW!!! It was worth the wait!!! My car came out looking awesome. I love a car wash that is well taken care of.

Shane Peterson

★★★★★

a month ago

Car wash is always clean all the vacuums and sprays always work. I’ve never had any equipment not work and even when there’s a line services relatively quick.

Cody Brannan

★★★★★

a year ago

I have had my membership for a few months now. I take my SUV to the deer lease every weekend and take it to be washed on my way home. They definitely have their work cut out for em when I come through. They always take the extra time to scrub off all the bug residue and my truck comes out spotless every time! I would definitely recommend this place for someone that is looking for a a good affordable car wash

C. Bail

★★★★★

a year ago

Call the vacuum cleaners are powerful and good suction so far out of a few months membership I haven't seen any of the equipment down not like that Sammy's place over in North Richland Hills where something's always broken and they actually ripped me off this is a good car wash it works good the people are friendly there and I got no complaints five stars it's worth every penny

Dan S

★★★★★

a month ago

They were super happy people. The car wash did a great job. I saw vacuums and other stuff for people to use too.

Xavier Yanez

★★★★☆

a month ago

Always does a great job washing my car but the dryer doesn’t dry very well. Still pretty awesome.

Stan williams

★★★★★

3 months ago

I actually enjoy driving up and they meet and greet you make you feel like you’re a king in there place of business and the guy cleans your car to the best of his knowledge. I love this place. I will continue to do business there always keep doing what y’all doing. Thank you

NISCHAYA ALE MAGAR

★☆☆☆☆

a month ago

Was there for the first time just to ask if they take last minute arrival and the way to entrance point. Was way far from the wash station still the (GM) got angry and was really rude “ What are you doing back up back up with anger” Was there just to ask questions stated above as i reached last minute. He could’ve been nice!!! We are humans.

Victor Gutierrez

★☆☆☆☆

9 months ago

I had a terrible experience at here. I went in for a simple exterior wash, and when I came out, I noticed fresh scratches along the side of my car that definitely weren’t there before. I immediately spoke to the attendant, who was completely dismissive and offered no help or concern. When I asked to speak to a manager, I was told no one was available and to "call back during the week." I followed up multiple times and was met with the same unhelpful attitude. They refused to take responsibility or even look at the security footage. It felt like they were just trying to wait me out until I gave up. The customer service here is nonexistent, and clearly, they don’t stand behind their equipment or take any accountability. I’d strongly recommend avoiding this place unless you want to risk damage to your vehicle and get absolutely no support if something goes wrong.

JR JH

★★★☆☆

4 months ago

For a quick wash and rinse without getting out of the car, which is what I used it for, it does a pretty good job. It's not perfect and doesn't get everything. In the beginning of my two month unlimited washes, I thought it did a great job on my 1500 ram truck. These last few weeks, though, it didn't feel as clean especially the top of the cab. The soap also wasn't rinsed off as well my last visit a few days ago. I did not use the vacuum services outside of the washing lanes. Only one visit did an attendant prewash the back window on the truck along with the front and back of the truck- that was a good visit day. I will be stopping my subscription to the monthly service due to the couple weeks of not feeling the truck was clean enough and the smell of the rinsing water was unpleasant. It was pretty cool to come in often and to know you can go twice daily on the unlimited plan. Overall, did good job and no damages.

Tosha Sheckells

★★★★★

2 months ago

Everyone is always friendly and helpful. Clean towels and spray bottles are always available. Just an overall clean and well kept place. Don't get me started on the dog wash.

Richard Castorena

★★★★☆

2 weeks ago

The car wash does a good job cleaning my car, but you definitely need a large drying towel to wipe off the excess water the blower does not remove

Aaron

★☆☆☆☆

9 months ago

I’m brokenhearted to say the least. I was super eager when this place first opened and made it the only location my household and I go to wash our cars. Today, I was looking forward to another remarkable experience at Baywash in Grand Prairie. Unfortunately, that all came to a sudden stop when, in the middle of the car wash, I heard and felt an unusual movement under my vehicle. Filled with dread and curiosity about the source of the noise, I immediately parked after exiting the wash. When I looked under my car, I saw a plastic bucket lodged under the exhaust pipe. This was infuriating, especially since it was my mother’s brand new car, and it was Mother’s Day. I was left wondering if this bucket had fallen off the truck that went before me in the car wash. I called the manager and asked if he could help me gently remove it from my vehicle. Someone who saw me in distress came over and asked if I needed a jack, to which I replied yes. With the jack’s help, I was able to remove the bucket but found minor damages to the vehicle. This left me extremely uneasy, as I wanted to understand how this could have happened. I informed the manager of what happened and asked who was responsible for the incident. He replied that they have signs explaining that nothing should be in the bed of trucks, and thus the responsibility falls on the vehicle in front of me. He added that the cashiers are also responsible for checking the beds of trucks, which clearly did not happen today, leaving me to suffer the consequences. Extremely annoyed, I asked the manager if there was anyone else I could speak to above him. He informed me that he and the owner are the only ones who run that location. I then asked him what he planned to do about the situation, and he responded that he would talk to the cashiers, but there was essentially nothing else he could do. In conclusion, my heart breaks even more because I was in such mental distress. I couldn't fulfill the duty of washing my mom’s vehicle on Mother’s Day, which was something she really wanted. I had to go home and explain the damages to her brand new vehicle that she had just purchased this year. Overwhelmed, I wasn't able to vacuum her car either. On top of that, I had to change clothes because I was covered in dirt and debris from going under my vehicle to retrieve what could have been avoided. I was never offered an apology or shown any compassion for the damage and distress caused. All I was left with were a handful of “what-ifs” and an unfinished car wash.

Isabel G

★☆☆☆☆

a month ago

On 2/7/2026 we visited this car wash to wash a vehicle, this vehicle has been washed here several times before. After the wash we proceed to vacuum and realize the paint of the vehicle has being scratched. I approached a team member and informed of the situation to which he stated “these did not happen here because our machines spin in circles” then said “I will have to look at the cameras” after a moment into looking he tells me he has to fix a gate and leaves. This is unacceptable!!! Additionally the website has no contact information or customer support.

Ben Nabil

★★★★★

Edited a year ago

This car wash has the best attendants. The ladies acting as cashiers are friendly, welcoming and service oriented. I love getting my car washed here and I’m so glad I got the monthly membership. My car stays clean and it doesn’t take much time.