Google Reviews
Shelby Mission

★★★★★
6 years ago
I love bath and body works, they make great gifts to. The prices are a little high but not to fear .... they have epic sales.
Stacy Satterfield

★★★★★
6 years ago
I usually shop on B/B website. I'm totally into aromatherapy . But the clerks were very helpful, interesting to talk to.
Trey Burwell

★★★★★
2 years ago
Busiest store in the mall for a good reason. Staff are friendly, atmosphere is great, and the smells are incredible.
Joseph Hernandez

★★★★★
7 years ago
My wife was very happy with the Black Friday deals and selection...we came out with a $30 bag worth $100!!!
Keith Hawk

★★★★★
7 years ago
My wife loves all the smell goods from this store. Service is always great here as well!
Saybella M. White

★★★★★
6 years ago
I absolutely love love love this store! They have an amazing staff that will assist you and even help you pick gifts on a budget!
jessica davis

★★★★
☆
6 years ago
The staff are helpful, and the selection in this store for candles is plentiful. Definitely a good place to stop and smell the flowers!
Chris Shortridge

★★★★★
5 years ago
Very helpful employees who cared about not only getting us the best deal. But finding the best products that my wife has absolutely fallen in love with.
Human Behavior

★★★★★
6 years ago
Great customer service. The staff welcomed me into the store with a smile and assisted without suggesting I make numerous purchases.
Duke Ellington

★★★★★
Edited 7 years ago
Outstanding customer service My visit was quick, convenient, and easy. The associate who helped me was very knowledgeable about the products and gave appreciated advice/input. I plan to visit more frequently in the future.
D Lewis

★★★★★
6 years ago
The bath and body works in the Charleston town center always provides prompt amd diligent customer service. I love the body products, candles and wallflowers. They add comfort to any home or office, relieving stress and providing comfort on a daily basis. Thank you.
Paula Vandevender

★★★★★
7 years ago
Love this place! Smells so good! If you are signed up for email specials you can get good coupons. They frequently send out free pocket size product coupons.
Bianca Setliff

★
☆☆☆☆
6 years ago
Well this was the first and last time that I was at this store. Sorry but this was the first Bath&Body Works that had employees not greeting me or any following customers at the door, instead there where five ladies right by the door talking and laughing. As I tried to find an item two employees passt me did not ask if I needed help fining anything. I than finally found the area with the item I was looking for, but it was out of stock as they later told me. The shelf was right behind the five ladies still talking and giggling not asking me or the other customer if we needed help. At that point I really tried hard to be nice and ask all of them excuse me were can I find this particular item? And the lady I looked at an I ask just gave me a look like why u asking me? And an older lady who was on the other side helped me and informed me that the item was out of stock at the moment but she helped me find some other items that I was looking for. Remember this store might be really small but I never been in there before. For some of you maybe go there once a week or whatever but I only go once a year if even so I didn't know where stuff was.
Jeff Lester

★★★★★
7 years ago
Always has amazing deals, and prices. Costumer connection is spot on, although I dislike the amount of money my wife spends here! All around great store to purchase soaps, lotions, perfumes, etc.
Andrea Harris

★★★★
☆
4 years ago
Was @CTC so I stopped in to grab hand sanitizer. Wow…Three for $15. Very nice staff, I tried to change my address on account but was instructed to call the 1800 customer service number. Changing your address isn’t so easy on your bath and body works account. However, I’m still Missing my monthly coupon and my all BB works sales.
Stacie Amos

★★★★★
7 years ago
Every Bath and Body I've gone to has had great staff. I live in Virginia and my mom lives in West Virginia and I get the same awesome service. The sales clerks are so patient explaining the coupons and helping me find the best deal.
Kenneth Brown

★★★★
☆
7 years ago
I took my girl in there cause she liked the scented candles. What I liked was the scents for men and I was able to get the gift set that consisted of body wash, shampoo, and body spray for $25. The ladies that worked there were very polite and helpful. Such a great atmosphere!!!
Bo Cla

★★★
☆☆
4 years ago
I was checking to see if there were any good sales. I do not order because no matter how much you order, still a shipping charge. B& BB has great scents but as soon as I find one I really like they discontinue it.
Sarah Lynn

★★★★★
11 months ago
Very friendly employees, and the shelves were very well stocked up. There were so many options and so many sales and the checkout process was fast and smooth.
MOHAMMED DALOWAR HOSSAIN

★★★★★
8 years ago
Omg 😲 they are having on sale, all body wash and shower gel 3.95