Google Reviews
Wyatt Swasey
★★★★★
a year ago
When I called ahead to look for a part they put me on hold for 15 minutes before I decided just to call back. They ended up picking up and they had the part. I was pretty bothered about being left on hold, so when I went in I wasn’t expecting the staff to be so chill! Seriously, one of the nicest and most efficient staff I’ve seen at an autozone. You are forgiven! Would totally recommend these guys, plus their sign is cool.
Kawika Heftel
★★★★★
7 years ago
Damon truly went above and beyond helping me get my license plates attached to my car after pep boys tried and failed to do so. Super nice and friendly to boot! I love this place! I'm a total noob when it comes to cars and they always answer my dumb questions.
Anders Taylor
★★★★★
a year ago
I was having a battery and wiring issue with my truck.I brought it in and the whole teams jumped in to help me out and get it fixed. They really went above and beyond and I really appreciate their help and we eventually got it figured out. I will definitely come back here next time I need anything for my cars!
Jordan Brinkman
★★★★★
a year ago
I walked in at 9:30 with battery issue. Edgar, the store manager, went out of his way to help me charge the battery and personally assisted me in taking it in and out of the car with his tools despite the thunderstorm outside. These guys helped me when I needed it and I’m very grateful. Will definitely be coming back!
Mason Chapple
★★★★★
a year ago
They were super helpful, I was strapped for cash and my car battery died. They worked with me to get a new battery and protective washers within my limited price range and were good enough to wait for my to walk my battery home to change it before bringing my old one back to get that replacement discount/refund right before they closed. Great people, great service, will come again.
Michael Taylor
★★★★★
Edited a year ago
Nate, who I believe is that assistant store manager, was incredibly patient and helpful! Great service, easy layout and an overall pleasant experience :)
aaron thomas
★★★★★
a year ago
It was very helpful. The guy that was fixing to leave on break. Stopped what he was doing and came and help me find what I needed and gave me the best deal. Show me what was the best deal so I was able to get what I needed fast and friendly service
Paul Hardcastle
★★★★★
8 months ago
A series of mistakes on their part led me to calling the DM who understood my case and made it right. Credit where credit is due. I had left a one star review but am now changing it to 5 stars. Thank you for making it right.
Mark Echevarrieta
★
☆☆☆☆
6 months ago
I would give this store zero stars if possible the colored lady christina told me because i smelled like a cigarette i wasnt allowed to shop in there store and that i must keave she did this right in front of her manager jane who proceeded to tell me what her stupid employee did was ok
Dan's Inferno
★★★★★
7 months ago
AutoZone is a convenient auto parts store in south Provo with an ample inventory. The associates also can provide a free diagnostic for your car if you're getting an instrument panel warning. There's plenty of parking in a free parking lot. The store is located in a small strip mall.
Katie V
★★★★★
5 months ago
Daniela is everything — kind, patient, chill, helpful, and knowledgeable. Thanks for a great experience this morning, team!
Hunter Rast
★★★★★
4 months ago
Good experience. I was helped by a guy named Joseph. He was very eager to help change my car battery for me.
Matthew Ward
★★★★★
6 months ago
The staff here continue to be helpful, nice, and generally chill. I am NOT a motorhead so I appreciate all the tips and pointers I can get. Daniela, in particular, has been more than patient with my ADHD-brained antics. (You're going to think I was paid to say this but...) I feel like family when I walk in the door, and I can't explain it.
Emily Nelson
★★
☆☆☆
7 months ago
I've been here twice. The first time worked out fine. The second time, the cashiers would not help me find what I was after, despite my asking a couple times; I just got blank looks and "I don't know, just keep looking, I guess." I finally left and bought what I needed off Amazon, which is what I guess I should have done from the beginning.
Emma Hill
★★★★★
3 months ago
They stayed late to help me with my battery! They were very nice & the service was great. They tested my battery & charged it for free. Thank you!
Jacob Lewis
★★★★★
5 months ago
Joseph helped me replace my car battery and did an awesome job. He was professional, experienced, and friendly. He deserves a raise or promotion.
Dacc
★★★★★
2 months ago
This AutoZone has the best customer service in the area talked to the store manager Joseph and he was such a nice and helpful individual and also he was teaching me Spanish, great store and great team. Keep it up!!!
Megan Jenkins
★★★★★
2 months ago
Alonso is a beast! I ran in stressed about my car and the battery and he rushed out to help me and make me feel more confident in driving the car! Alonso is a phenomenal employee- one who wants to help others and deserves a raise! He makes me want to shop at AutoZone more.
Andrew Higgins
★★★★★
2 months ago
After a frustrating Thanksgiving of car problems and a part breaking, Corrie was extremely helpful to exceed my expectations and help me get a refund despite my situation being strange. She was very kind, professional and helpful. This is why I go to AutoZone. The company is built on genuinely helping people, not grabbing money. 5/5
Andy Howell
★★★★★
2 months ago
I was a little shocked to see such a young store manager- Joseph- at this location… and then I saw Joseph work. Wow! This young boss is absolutely amazing. Competent. Quick. Well-spoken. Customer-forward. Awesome. I’ve had the pleasure of watching Joseph help several customers over a couple of years. It’s just astounding. I would hire this guy in a heartbeat for whatever my business was. Autozone, well done finding and promoting this talent. He is destined for BIG things. This young man should be teaching his entire generation about how to work and succeed in business.
