Google Reviews
Amber Ann Casella
★★★★
☆
7 years ago
Quick stop in case of an emergency. Assistance when u need it. Only criticism is most their items u can buy online half sometimes less than half the price u'll pay in their store. But as I mentioned it's ideal for emergency situations when there's no time to wait. Always had what I was looking for, clean, friendly staff. đ
Dennis Burke
★
☆☆☆☆
a year ago
Only person in line. 30 minutes to pay for coolant and a flash light. Multiple employees and store manager yapping and laughing in back room behind counters. Alison P was the only employee actually working. Thank you Alison.
Pac Man
★★★★★
2 years ago
Theres a Beautiful professional women by the name of Nicole she is straight forward knows what she's doing with the auto parts business please be respectful and patient. As you'll get treated with the most respect in return. Her and the crew will do there best to serve you right. They do go out there way to make sure you get what your asking and requiring off. Please make sure you go with the right vechile information and part you are looking for so things can be done on a timely fashion remember your not the only customer. Location of store green ridge st scranton. Keep up the good work .
Dana Lynne
★★★★★
4 years ago
Hands down 5 stars! I needed a brake light, and asked for help. The manager went above and beyond helping me out. He came out to my car to make sure I was purchasing the correct light bulb and then he installed it for me. He truly went above and beyond, & I appreciate his help.
Joey Damarco
★
☆☆☆☆
a year ago
Horrible telephone manners. Very arrogant. Almost like if you called their house in the middle of the night and woke them up.
Kristin Schneider
★
☆☆☆☆
3 years ago
I went in today asking for help with the fact that my brake lights were out. I asked if they were able to check the fuse. The associate asked for my vehicle typed a little on his computer and said the computer wonât let me look at anything. Instead of saying, âIâm sorry we canât help with checking fuses, I can sell you a fuse if that isnât it you can return itâ. But nothing. They had no desire to help me at all their attitude was totally dismissive
William Weeks
★★★★★
Edited a year ago
Janine was fantastic. Helpful and knowledgeable. I needed a purge valve which she found quickly. Helped me with any questions I had. Won't go anywhere else!
Christina Arbogast
★★★★★
7 years ago
I needed a new battery, they did a battery check for free, helped me choose a new battery, clearly explained the warranty, and installed the new battery for me (for free), taking the old one, too. The price was fair compared to what I had seen elsewhere. They answered all my questions very kindly and the whole visit was 20 minutes max. I appreciate the time they took to help me out and would happily go again if I need anything else.
Serenity Psy
★★★★★
a year ago
Juan was amazing, he went above and beyond to help my husband and I when we broke down and didnât know what was wrong with the car. He solved the issue for us in a timely manner and we couldnât believe how kind he was. Thank you Juan!!!
Jackyl Me Off
★
☆☆☆☆
2 months ago
Don't have anything your looking 4
Debbie Faraday
★★★★★
a year ago
Had the pleasure of having help my husband find a inverted flaring tool. I'll tell she was top notch. Very professional and happily courteous on the phone and beyond pleasant in person. She directed us with a knowledgeable insight into the correct part. Great job Auto zone Green ridge st. What a great job by the employees. They sure help take the sting out of buying parts and provided a smile to last the rest of my day.
Marc
★★★★★
a year ago
Iâve been here twice in the past year and have had incredible experiences both times. The first, I was assisted by an employee who was kind enough to assist with replacing my battery because the hold down bolt was giving me a hard time. Most recently, I was assisted by BJ who was extremely helpful in replacing my faulty alternator. Highly recommend this location if youâre in the Scranton area.
Allen G
★★★★★
5 months ago
staff are always Happy. good place to go and knowledgeable
Renloy Trail
★
☆☆☆☆
Edited 9 months ago
Went to this location to purchase some parts. The manager stayed on the phone and hung up as soon as we were out the door. My wife went back in to ask him about it. He didn't seem to care. He just said he was on the phone with the shop. A simple acknowledgment would have been sufficient. My first and last time at autozone. Using Ai to respond to complaints with generic statements. This is how much they care about customers. See below.
Y Va
★★★★★
2 months ago
They are ready to help you. Very nice people and nice placeđŻ
Amanda Smith
★★★★★
a month ago
The whole team is amazing and so helpful itâs like being with family
Lisa Hackling
★★★★★
3 months ago
Very helpful, knowledgeable staff who took time and made sure we had all we needed before we left.
Matt
★★★★
☆
8 years ago
Decent selection, I always have to wait in line at the register. Outdoor construction work gets in the way, caution tape on stairs, and parking lot now has sections blocked off so there's limited parking spaces available. Hopefully this is all for a big improvement...
Jann Walker
★★★★★
2 weeks ago
Very helpful staff. Tested my battery and it was not holding a charge.
Maggie Rink
★★★★★
a month ago
Five star at this Green Ridge, AutoZone location. The employee took all kinds of time to help me install brake lights in my jeep patriot. Iâm a veteran and senior citizen, and he was so helpful and kind he should be commended for being such an excellent employee. My name is Rich.
