Autobell Car Wash

Tim Hall

★☆☆☆☆

2 years ago

Rude female worker got mad at me for not having a receipt . She said I needed to keep a receipt and give it back to them at the end of them cleaning out my vehicle. I didn't receive that receipt but how was I supposed to know that and y'all are brand new. No one told me about that process. Why didn't y'all just tape it with the other receipt to the windshield. Not enough workers like the old car wash they had 10 people wiping down your car. You will have to sit there a long time because they work on one vehicle with two people. You are in one line so you cannot leave until the very first vehicle leaves. Did not ask for the scent of the vehicle until they called me to the vehicle to get in it. Then that's when they sprayed down the vehicle with the smell.

Alycea Graham

★☆☆☆☆

9 months ago

This was the WORST experience ever. There were 3 people working on my car and this was the end results. 40 bucks for this TERRIBLE job! The young man at the front was very friendly and I bought into their “special” that was going on and I wish I didn’t! Will not be going back to this location! Hopefully the other locations are better!

Srell Duncan

★★☆☆☆

9 months ago

Feel like they rushed to clean my car and it's not fully cleaned like it should be. Paid $45 and still have dirt around step plate and on side of door in arm rest, windshield isn't cleaned. My first time experience was disappointing.

mckenna shelton

★☆☆☆☆

a year ago

Save yourself the time, money, and gas. The outside of my car looks good but the inside looks like it was barely touched. Didn’t even bother to throw away trash from under my seat. I feel like these pictures speak for themselves. Super disappointing. Also clearly nothing is being done because I have seen SEVERAL comments where other customers are having the same issue.

Eric Brown Sr (The Knowledgeable Realtor)

★☆☆☆☆

7 months ago

So I got a car wash today no manager apologized for the lackluster job. I wanna say as a consumer this was the worst car wash experience I ever had. If you’re in Greenville do not go to this first of all 40 minutes later my car still wasn’t done and it wasn’t clean.. I asked for some type of refund I asked for some type of discount for next one Nothing was offered. My Mercedes-Benz looks terrible $56 for their premium service and it was the worst avoid avoid avoid.

Edward Cabansag

★★★★☆

2 weeks ago

Love these guys and gals who take of my SUV..the best service and if there is a problem, they fix it right away. Definitely worth going. I have a membership, totally worth it. Thank you Autobell Greenville

Amber Walczuk

★☆☆☆☆

a year ago

Save your money and time! This place claims to offer services that they don’t even bother fulfilling. Had to go home and clean the car myself. They halfway vacuumed and only wiped down the dash. Trash left in all the cup holders, dirt still everywhere, and they didn’t even touch the back of the car. Left the back windows with handprints and grime all over them. Would go out of my way to find another place. Pictures were taken right after having it cleaned when I got home.

John Ballenger

★☆☆☆☆

a year ago

Terrible experience. They didn't wipe down my door sills, my seats were still dirty, my console was still dirty & when I opened the rear hatch it hadn't been touched. I tried their Greer location & it was also terrible so I thought I would give the Greenville location a try. No better. Waste of 30.00 for a wash.......There are better choices for a car wash in Greenville & I will certainly be using one of those.

Papa

★★☆☆☆

3 months ago

Took my Tundra to get it cleaned. $40.00 for wash inside and out, tire shine, and whatever else that included. When they finish my truck in about,10 minutes , it looked pretty good. Once I got home and took a close look it was a 10 dollar job. I had to clean the windshield and back window. They only put tire shine on half the tire on all four. I had to clean the wheels as they left them dirty. Over all a terrible job. I’ll just leave her a review.

Stiven Hurtado

★☆☆☆☆

7 months ago

Disappointing! I paid for one of the premium services and added two more services. (supposedly for a more thorough interior cleaning). My first impression upon getting into the car wasn't good at all, as I still saw dust on the console and seat headrests. But the biggest surprise came when I got home and opened the trunk. (The picture speaks for itself.)

Peter Pistolis

★☆☆☆☆

a year ago

Quick service but lacking quality. Paid for the supreme car wash for the truck and still was left with dirt and bugs all over the front. Nothing was wiped down or even removed. Puddles of water in pockets and cup holders as I got in. Will not be returning.

Dan Boggs

★☆☆☆☆

6 months ago

My final utilization of Autobell. I'm not sharing my dissatisfaction with the local wash. All they do is offer a do-over and I don't have time for that. In retrospect, I was probably foolish this time. I never get the full service $40 wash, but thought, "Maybe they do a really thorough job with this service level. I'll give it a try". Wrong. This car wash is just kids with seemingly no adult supervision. They are not trained effectively - if at all. They are not thorough. They do not check their work. I have about 15 fleet vehicles at my company and will not allow any of my team to use this car wash anymore. Responsible owners and accountable adult leaders are utterly absent in this business...

Taylor Smith

★☆☆☆☆

11 months ago

Horrible horrible horrible. DO NOT WASTE YOUR MONEY!!! First let’s start with I NEVER pay $40 for a car wash but I thought let me treat myself today. I went through the car wash and then there was 2 young guys doing 1 car. It quickly started getting more cars pull in (About 5 at this point). They started on my car and were done fairly quick. I tipped them $5 then left. I went to get gas and was looking around in my car and it looked like a 5 year old cleaned my car. I went back and asked them to clean the inside of my car again. The same kid that was cleaning my car the first time was walking around looking at the inside of my car like nothing was wrong and wiped down 1 area then waved for me to get my car. I was watching the whole time and knew he didn’t clean my car good. I went to one of the other kids and asked for a manager and we walking into the lobby, he told me to wait and he would get the manager. I waited about 10 mins and nobody came and the kid that was “going to get the manager” was back cleaning a car. So while in the lobby I called the car wash and spoke to a very nice lady in customer service and told her I was waiting inside for a manager then 2 mins later that same kid that “cleaned my car” brought me my keys and I said I’m waiting on a manager and he said I am the manager, handed me my keys then started to walk back out the door and said I cleaned your car again and I said no you didn’t and he just kept walking. I went outside and asked for his name and he said he’s not telling me then while on the phone with customer service I went over to another worker and said hey what is your managers name and the manager came up and said do not tell her. I said I am on the phone with customer service and he said “I don’t care” then started to walk away. I then asked for a refund and they both ignored me and the manager hit his vape then walked away. The customer service lady said she would have someone call me so we will see. I will never go back there again. HUGE wad of $45. I wish I could give 0 stars. I literally came home and cleaned my car myself. You can’t tell in any of the pictures but my windows looked terrible and half didn’t even look like they wiped them at all. Updated: Kaylee from I guess upper management called and offered me a coupon or for me to come have it cleaned again and I told her I just want my money back bc I went home and cleaned the inside of my car myself and she said they would not be giving me a refund and that came from above her. She was very nice and professional but I will not be returning there as it was a terrible experience. I was able to get the managers name that was rude at the car wash (Mark). They told me they reviewed the cameras. I said good bc it was horrible. Pictures and reviews speak for itself.

Bill Parrish

★★☆☆☆

a month ago

First of all, it's on my for not reading the reviews before I stopped in. But I was in the area for an appointment and my car was dirty and Google Maps said Greenville Car Wash was right there, so I stopped. Pulled in and saw that it wasn't Greenville Car Wash but figured, hey, I'm here. So being stupid (and with a dirty car after the recent weather) I opted for the $40 Deluxe Wash. And being even more stupid, when the guy asked me if I wanted the Armor All and something with the mats, I said "sure, why not". An extra $25 is why not. So my wash ended up running me $65. I'd have been barely satisfied for $40, honestly. They missed areas between my mirrors and windows, on the tailgate, and there are still spots on the hood and windshield that I'll need to fix when I get home. The interior job was average, at best, with streaks on the screens and film on the passenger side windows. The exterior was good for maybe 3 stars, and the interior maybe 3 1/2 - a tolerable job but not a great job. And this was on a day when there were only 3-4 cars being done, hardly a busy day. The mediocre job doesn't bother me as much as the $25 Armor All and mat thing, which frankly I can't even tell what it was or if they even did it. Probably okay for a quick exterior wash, but be wary if they ask you if you want anything added. I won't be back.

james hester

★☆☆☆☆

2 months ago

As you can see the haze on the glass, there is a dirt haze all over my car. This is after I showed the manager. Please close this place and retrain fast! I on a local business and in a class I took we were asked how do businesses go out of business..... the answer , 1 customer at a time. I will not be back, $40 wasted.

Reid Matthews

★☆☆☆☆

a month ago

My preferred car wash was very busy this morning, so I decided to give this one a try. The first thing I noticed was the prices were high compared to comparable options ($57.99 for a full wash). The results were disappointing to say the least. I think the pictures (which were taken as soon as I got home after leaving the car wash) speak for themselves.

Calandra Hammonds

★☆☆☆☆

2 weeks ago

Horrible service. I could have let a 2 yr old baby wash my car with a hose pipe in the front yard. They over charge and don't wipe anything down. They vacuumed only where your feet sit. The workers are lazy and the management didn't see the issue with the laziness. They didn't wipe the biggest part of the inside the cup holders or anything you pay for. Chris didn't fix an issue he put a I'm sorry on it. Don't waste your money at with or in this business. find a service person who care about the service they offer a car wash service that will do a good job no matter what. Not pay 40 bucks to use the water. My car was not nasty it just need a good wipe down and vacuum. They even half wiped the outside. Just sorry service. Not pleased at all. Do not use them ever. Do not use them