Google Reviews
Audrey Stewart
★★★★★
2 years ago
I went here to have my check engine light diagnosed. They helped me right away and thankfully it was only because my fuel cap wasn’t on tight enough. He told me should I need to return, if the light came back on, they would give me the diagnostic info for the car dealership since this was a car I had just bought.
Chewn Mack
★★★★★
a year ago
I Didnt Have Any Issues, & Mr. Kevin Helper Me Out Alot. Very Respectful & Did What He Could To Help With Everything I Needed! Thank You Soo Much!
Cole Porco
★★★★★
a year ago
My car was overheating and was very low on coolant. Even though it was passed closing time I knocked on the door and Kevin and John came and helped me get coolant fluid. If they didn't help me the closest store was 15 minutes away and I don't think my car would have made it without causing damage to the engine. Shout out to John and especially Kevin! Thanks guys for going the extra mile!
April Craig
★★★★★
3 years ago
The customer service provided this morning was top-notch! I was in and out in less than 5 minutes. And I had been stressing all night about it. The gentleman that helped me was very helpful. So grateful for you guys and that you were open before I had to be at work.
Jason Hogan
★★★★★
7 years ago
Went great went in I needed a special part they helped me diagnose my issues I've got all the parts I needed job well done
elizabeth highsmith
★★★★★
3 years ago
I purchased windshield wipers yesterday at your Oleander Dr store. I am a regular customer. Yesterday a young employee Jeremy assisted me in my purchase. He was knowledgeable, very courteous, and kind. Jeremy went out of his way to make sure my purchase was a positive experience. Please acknowledge Jeremy. Good associates are a gem to find, and you certainly have one in Jeremy. Kudos! Elizabeth Highsmith
Larry Lisk
★★★★★
10 months ago
I had a nice guy who waited on me. He knew the exact part I needed. Installed it and it worked great!
Justin Dwyer
★★★★★
a year ago
The sales counter help worked with us and got us the right 12v portable air compressor for our vehicle. They were very helpful!
M T
★★★★★
2 years ago
I was having trouble with my battery and they checked both my battery and alternator with a device that let me know they were both ok, but suggested another item that I should follow up with the dealer on. They were so friendly from my phone call to going in person and eager to help me so I will definitely go back when I need a battery! Thank you!
Kelly G.
★★★★★
3 years ago
I have to talk about the 2 wonderful gentleman that work here. There names are Kevin and Brandon. I couldn’t believe how helpful, knowledgeable, and caring they both were. I was so happy when I left the store. Just knowing someone cares and listened to my concerns, means everything! I get the run around all the time because I am a female. I will never forget my experience at this store and I will forever go back because of them. Ty both very much!
Beetreez
★★★★★
2 years ago
Brandon is a gem of an employee!!! I stopped here after my battery died on my way home and Brandon was so helpful. He had a heck of a time trying to change my battery due to a huge amount of corrosion and rust. It even started raining on us outside and he kept a positive attitude throughout the whole interaction. He thoroughly explained things to me about the change when I asked and got me back on the road! Amazing customer service- thank you for making my day!
Johnnie Rall
★★★★★
2 years ago
I am submitting this to let everyone know what a great store location this year. Not just today’s visit but every time I come here. Today I just needed simple wiper blades but the experience was fantastic. I ended up spending time with Ralph.Guzzardo who I ended up finding out is the GM. He is extremely polite, knowledgeable, and it showed that customer service mattered to him. When we were finished, I asked for a business card so that I could submit a survey, that is how I found out that he was the GM. I frequent this store periodically throughout the year…great place, great people, and I just wanted to let you all know.
Tori Waite
★★★★★
a year ago
I highly recommend! Best customer service awards goes to Kevin and Ralph. They helped me out big time And I know now where I can trust to go for all my cars needs!!! Reliable respectable accountable guys! Thank you so much for your service today guys!
Tori Waite
★★★★★
a year ago
Best Experience!!! I was experiencing car problems, and I was stuck at an appointment in wilmington the guys at advanced went above and beyond to not only come to me and assist in helping Me when my car wouldn't start but to than help me get my car to the store location where I can purchase the parts and refered a road side car assistance to come and install the needed part. On top of all the car service the respect and kindness they showed me while waiting patiently for roadside to fix my car was top notch. Extremely trust worthy and respectable guys! I highly recommend them for all your car needs.
Ashley Tate
★★★★★
a year ago
Kaitlin was so incredibly helpful. I went to get my hair cut a few buildings over and my car died, and several back and forth walking trips with my sister (who was with me during all of this). Kaitlin helped us every time we came in, which was multiple and made the very stressful situation so much easier. I cannot thank her enough for all of her help. Truly an angel.
RoadhouseGuitarWorks
★★★★★
Edited 7 years ago
Had a bearing hub that needed replaced on the Band Van that a repair shop quoted me $415 to replace.. said they had to press the bearings out and "it was going to be a difficult job". Also wanted to charge me $189 for the part. A simple search on my phone showed me that Advanced Auto Parts had the part for $89... So I told them I'd buy the part and come back in a few days. Joe at AAP showed me their reference pics for the part and assured me that a 50 ton press was not necessary. Neither was dropping $415. In the end me and my bandmate swapped the part and got the band van ready for the next gig. Parts: $93 Tools (that I needed to buy anyways for a new job) $76 Lesson / Experience of not overpaying: Priceless AAP is a no brainier for me! Great knowledge and customer service un matched by any other chain!
Jared Drake
★★★★★
a year ago
Rick was very helpful and helped me change my headlight bulb 💡. It was fast and they found the correct part for me. Will return in the future!
Jaci Brown
★★★★★
7 months ago
My trucks brakes locked up and they went above and beyond to help my partner and I! Let us borrow the tools and even brought out water as we had to fix it in their parking lot for our 2 hour ride home saved us from having to get a tow truck!
Misty Pelliciotta
★★★★★
9 months ago
The folks working at this location (on Village Rd) are truly some of the kindest people. Aside from being helpful when making purchases for my car, they go above and beyond to ensure customers are getting what they need. I appreciate their assistance.
Tonya Apa
★★★★★
4 months ago
Ohh Myy gahh Customer Service is Top Notch! Gabe was attentive & patient. Connor's automotive knowledge helped me make the perfect choice in purchasing my suspension parts;) Ralph (the Manager) his smile is just simply Contagious! Thank you guys for all your help! You will forever be my #1 parts store.
