Google Reviews
Nichole Williams
★★★★★
5 months ago
Carlos was so helpful when I came through the car wash! He explained the membership options clearly and made it really easy for me to sign up. He was friendly, professional, and patient while helping me choose the best wash for my car. Great customer service — thanks Carlos!
Cori
★★★★★
a month ago
Jose was great and works quickly.A clean car and good customer service is a good way to start the day.
Dion Davis
★
☆☆☆☆
2 months ago
Employee can to customers while drying out vehicles an asked is wash good and would not walk off unless he got a response, the customers that were there we all thought it was very rude . I went to speak to the person in charge and that employee told them not to say nothing he call the police very rude . Police was called I came back to me sure that the general manger was still Jacob Phillips to discuss his employees conduct towards customers. I was informed I can not visit that location until I talk to their general manger. I’m emailing him as he gave me his card if any issues to contact him.
Mason Sinner
★★★★★
3 months ago
It was a great experience, overall everything was nice. Solid wash, free towels and vacuums with some window cleaner was a nice addition! Landin was super helpful, explained the washes and helped me pick the right one. Unfortunately I wouldn’t get the benefits of the unlimited plan since I rarely wash my car
Micah Zavala
★★★★★
2 months ago
Great experience overall, I’ve used many car wash places but this is my favorite!
Jesse Carranza
★★★★★
5 months ago
⭐️⭐️⭐️⭐️⭐️ I had a great experience at White Water Express Car Wash! One of the employees, Landen, really went above and beyond. He noticed from a distance that the car wash had missed a few spots on my tires. Without me even asking, he came over and made sure they were properly shined, taking care of the spots manually. It’s rare to see that kind of attention to detail and customer care these days. Thanks to Landen, I left with my car looking perfect! Highly recommend this location.
Christian Soria
★★★★★
2 months ago
Came in for a car wash and went out with a smile. As soon as I pulled up, I was greeted with great service and plenty of smiles from both Jose and Malia. They left me with a positive experience and a spotless car! Would come again!! Will be recommending to my friends about this place keep it up!
Dylan Cooke
★★★★★
2 weeks ago
Darius was very helpful, saw him running around helping multiple people with the car mat washer. Stopped me on my way out and gave me a free car freshener! Love this place
Brittany Davis
★★★★★
Edited 3 months ago
Landin was absolutely amazing he was very informative and helpful he kindly explained the different packages they had to offer. They have towels,glass, cleaner,multi purpose cleaner and did I mention vacuums all for free but for paying customers of course. I will definitely be returning soon.
Susana Torres
★★★★★
a month ago
The employee José not only helped us get the best deal but created a great experience. He is genuine, passionate, hard working and creates a positive environment. I will for sure be coming back thanks to him!
James Schweitzer
★★★★★
2 months ago
Jose is the bomb. Really explained everything we needed to know. Sold us up on additional car washes. Looking forward to working with y’all.
Darryl Ward
★★★★★
2 months ago
I love this place. Great service and equipment. José did an awesome job helping me find a membership option that meets our needs. He’s an asset to the team and I know Whitewater is happy to have him as part of the crew!
Addison Hawkes
★★★★★
5 months ago
Landon and Shelby helped us out at the white Water express car wash. Shelby made sure all the bugs were off the front of our car , and Landon came by to check we had everything we need to wipe down the car. They both had excellent customer service. Vacuums worked great , 10/10 car wash.
Esther
★★★★★
a month ago
My first time coming to this establishment so wasn’t sure to expect and i was nervous due to a bad experience from a different place but I was absolutely surprised and grateful to have had the amazing experience I did. The worker that helped me was named Malia. She was so amazing, so sweet, patient, and very informative, and treated me with such kindness and grace. I will definitely be coming back again because of her. She didn’t make me feel stupid like the other car wash I went to, she helped me understand what each package was and what would better suit me and my needs. Absolutely loved her greatest experience I’ve had so far.
Chris Owens
★★★
☆☆
5 months ago
Was in hurry and needed to get my car washed quick , swung into white water wash. I was greeted by the attendant. She was very nice. Only pay 10 bucks for a great wash. Thank you Kira
Maurice Joseph
★★★★★
2 weeks ago
⭐⭐⭐⭐⭐ Kira took great care of me at the car wash. From the moment I pulled in, she was professional, friendly, and on point. She explained the wash options clearly, made sure everything was handled quickly, and had a great attitude the whole time. You can tell she actually cares about customer service and doing the job right. My car came out looking spotless. If you get Kira helping you, you’re in good hands.
Tiffini Pruitt-Britton
★
☆☆☆☆
5 months ago
On Saturday, September 27th at 10:21 am I paid for a $25 premium protection car wash and added a $1 tip. At 10:25, in the middle of the cycle, the entire wash suddenly stopped while I was inside with my small child. It restarted two minutes later, but the brushes hit my car after it had already started drying, with no water running. This left visible scratches on my black SUV’s driver side rear door. This is the only car wash I ever use, and while I had noticed some small scratches before, this time it was obvious where the damage came from. I took photos immediately and reported it. The staff admitted they saw the scratches and even said cars sometimes don’t get fully cleaned when the wash stops. They offered to have new go back in for another wash, but why would I do that if the car wash just scratched my car? They filed a claim but told me upfront it would probably be denied. I was promised a copy of the claim by Monday, but no one contacted me. After leaving a message after calling and no one picking up and an email with no response, I had to go back in person the following Friday, only to be told my claim was denied. They claimed the scratches were already on my car and said “the tape shows it.” I asked for proof, even a still shot to be sent to me and they agreed. I confirmed my email, but nearly a week later I still haven’t received anything, because it is not true. I would never return here, and I strongly recommend others avoid this car wash. If something goes wrong, don’t expect them to take responsibility or even follow up with you. It's hard to see in the photos, but one picture shows you fingerprints that were not washed off the car because there was no water, only brushes, and the other picture was a shot of the scratches.
John Eckelbarger
★★★★★
7 months ago
Best car wash I’ve been to in years — super quick, great quality, and affordable. Business is well managed. I swooped by WhiteWater Express today to clean the Tesla and was greeted at the gate by an employee named Kira — very nice and helpful (even in the 98-degree heat). After discussing options, we chose the Deluxe Wax in order to best clean my tires, which was only $20.00 today with the promotion. Once I made it through the conveyor belt, I whipped over to the vacuum area to clean my mats and detail the interior. Everything turned out excellent, no complaints. Definitely a 5 star business — quick service and employees seem happy. Might have to become a Member soon! 🏎️🫧🧽
Sara Mathews
★★★★★
3 months ago
The location is kept clean. There’s not trash overflowing from the cans by the vacuums. The few times I’ve had interactions with the employees, they’ve been pleasant. And they actually do a good job scrubbing the back of my vehicle before I enter the wash. There’s always plenty of towels stocked and there’s cleaning products available to use for free as well. Prices start at $10
Tamya Evans
★★★★
☆
a month ago
This is my first time coming to this car wash and I loved it. The vacuums were really strong and not too big like other car washes I was able to get every debris out of my car on the inside. The $10 car wash option really left my car really clean I do not have to worry about paying a price like that at other places and not get my car as clean I need it. Even though I had a great experience I can only give a 4/5 stars because another customer and I hit car doors because the main vacuum space right next to the car wash entrance is really tight and small compared to the outside vacuum area that has very much space the the vacuums were out of order. If possible I hope they extend the vacuum space here or it’s going to cause a lot of car damage for people not watching out.
