Village Car Wash

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★★★★★

Edited 7 months ago

It's an incredible place to get your car washed. The workers are polite and always do a wonderful job. They also provide top-notch customer service. I would recommend this awesome place to anyone who wants to wash and clean their cars.

Christina Galvan

★☆☆☆☆

3 years ago

I got a over "size charge" for my compact crossover. I've never had that charge with any other car wash. They have no sense of urgency! There was 1 cars ahead of me at the vacuums but it still took them a full hour. When the machine blower came on it smelled like a sewage treatment plant. Dude left my car running for like 15 minutes before I asked him to stop wasting my gas and turn it off. (Gas is between $5-$6.75 per gallon right now.) I got a upgraded wash to get the rims cleaned but didn't clean the rims and flagged my car as done. I had to ask him to clean them... then ask again! My car had a terrible vacuum job and when I got home I had to finish cleaning the rims and redo the windows myself. He knew I wasn't happy with the final work and just shrugged his shoulders and walked away. I could have done a better job at home in less time. I should have left town earlier and just gone to Whaler's in Santa Cruz because I was heading over there anyway. Whalers has never done a bad job or over charged me as a "oversized" vehicle.

James Barton

★★★★★

11 months ago

There was no one here when I pulled up and I was hesitant to have my car washed here however after having my car washed I was pleased with a job well done. I would return to this location again when I am in town.

Tania L

★☆☆☆☆

a year ago

If I could give them 0 stars, I would. My car was pretty dirty, so I took it to the car wash off first for a few times and then headed over to Village for hand car wash. I specifically asked for a hand wash so that the rims could be cleaned. When I got the car back, my rims looked dirty. Brought it up to the manager and he said the dirt was too caked on and I didn't pay for a towel. I wiped the dirt off with a dry terry-cloth towel. He just kept talking over me and saying I didn't pay for a detail. The inside door handles weren't wiped down, neither was the dash, or the small milkshake spill on the door. They did spray armor all over all of that though! When I specifically pointed out that they put armor all over the milkshake stain, he said that some stains are just hard to remove. I told him I just wiped it away right now with a simple wet wipe! He told me to stop arguing with him and raising my voice. I told him I was rasing my voice because he kept ignoring my questions and saying I didn't get a detial, AND he was trying to gaslight me about caked on dirt that I wiped away with a swipe!! My rear passenger windows still had nose prints from my dogs, and my rear window is completely smeared like someone wiped grease on it. Don't spend your money on a hand wash because if you want it to actually be cleaned, your expected to pay for a detail.

Gina Padilla

★☆☆☆☆

a year ago

This is THE WORST car wash I've ever taken my car to. I was actually nice enough to give them the benefit of doubt and go a second time. The first time a guy didn't dry it right and left my windows dirty. So I tried a second time just yesterday, and this time was worse than the first. They did not vacuum it properly, left water running down on each side, and left the wet towels on my front seat. I got mad and tossed them on the pavement. They are very careless. I will NEVER go back again. People, it's not worth it!

Cameron Butron

★★★★★

4 years ago

Recently transported 2 huskies who filled my car up with fur. $36 later and my jetta is all clean and looking brand new. Amazing

Marlene Zamarron

★★☆☆☆

a year ago

Two weeks ago we visited this car wash & received amazing service. The men outside did an amazing job washing & vacuuming the car. We were very pleased with their work. Two weeks later we returned & the young lady who took our car wash order wanted to charge us +$10 because we had a large vehicle. I informed her we had been here just two weeks ago for the same exact service & it was $10 cheaper she said she “didn’t care” & would charge us what was required of her by her boss. She then changed her story and said it was because it was a Tesla, and when we got inside her boss wasn’t even there. Very disappointed because the actual car wash is good just not the service inside.

Tina Mica Cintron

★☆☆☆☆

2 years ago

I would come here once a month maybe twice a month. However, this is my third time catching the owner. I asked for a basic, to make it quick which I normally don't get, but he mentioned that if I got a basic they're not gonna wipe down my car and to get the stuff off that he saw on my second row seat he would recommend that I get the deluxe which is $35 so they can get everything back there from the mess my kids made over time so I said OK. Then he charges me an extra five dollars on top of that because he says it's a big car even though I only wanted him to do the front and middle row since I had groceries in the trunk and the third row was down. One of his employers that was cleaning the car inside didn't do a good job even though the owner told me they would get the stuff off if I upgraded it. I had to keep telling the worker all of the areas that he missed like the back of my passenger seat, the middle console, the passenger door and the back seat which are normally common sense when wiping inside the car out but this was just from one side and the worker gave me an attitude so I was over it and just said whatever. But when I went to go look at the other side, I was so upset that I brought it to the owners attention personally, and the owner tried to say that scrubbing it is actually a couple hundred dollars so I asked him why did he tell me to upgrade for them to wipe my seats down when he saw how bad they looked already and guaranteed they would get it off if I upgraded but now that I am bringing it to his attention he switches his recommendations after I paid and gave them a tip already. I said that's not right. He still wanted to say they would have to scrub extra hard. So I said no, not necessarily you just need to not miss the spot. So I asked him for a rag and spray to prove it to him. He ended up having another worker come to do the area I was giving him an example on, and that worker got the stuff on my second row seat off with one spray and wiping it in one motion back and forth so I said isn't that proof enough? The owner still tried to contest that it wasn't included and wanted to be ignorant after I already proved they didn't even go over the area and missed the spot. I will never come back here again. A simple apology for the misunderstanding based off his words and recommendations would have suffice but not being able to admit to his own mistakes is probably why they keep getting new workers in and out. I attached pictures of all the simple areas that they still missed that should have been common sense. Didn't need to be perfect but don't over promise and then when it's being brought to your attention be ignorant afterwards. I would probably paid a few $100 too to get it done right if I knew and that's the sad part of it all. He assumed I didn't have money and acted like an entitled jerk.

Amber Harding

★★★★★

10 months ago

They always do an amazing job on my car. They’re quick and attentive to all details of my car. I always leave a happy customer! They have different price options based on what you need. I would highly recommend!

Steven Rank

★★☆☆☆

4 years ago

Service is slow and not much of a hurry to get cars done. The exterior was satisfactory but the interior windows not so much. I would not be enthused about another trip there

Danitra David

★★☆☆☆

10 months ago

After coming here a few times I am VERY disappointed and unless I find thus ridiculous card I bought (take a pic) for two washes I DEFINITELY WON’T BE BACK! First, they almost always don’t put back my floor mats second they can’t honor a simple coupon by writing down that I come here a second time it’s the easiest most simplest thing you could do. I can’t understand it! it’s ridiculous and STUPID! don’t buy any package! Secondly, I cannot guarantee everything you had in your car will be in your car when it’s done IYKYK. Lastly, I just cannot tolerate a business that doesn’t 100% stand behind their work and doesn’t simply honor their purchases. I have a receipt for the purchase on my phone. The manager has a binder with my name and my complementary wash for today but instead I paid $40 what happened? I’m not going to tip these guys. I’m not gonna spend another dime here. I’m sorry but I’m just not going to do it. He hopefully is paying his workers an honest wage…I cannot not tip I will likely leave something …

Rosario Marin

★☆☆☆☆

a month ago

The worst car wash they do not detail inside. Neither outside they clean with the same stuff. The inside in the outside too, and they’re not even polite. $60 that we’re not worth it.

amber Enriquez

★★★★★

6 months ago

The price is not what I was used to paying living in Oregon, That being said , I would say that the guys who washed our car were top notch. They did an absolutely incredible job. You could not get your car in better condition than this. The place is not luxury.The lobby is definitely not luxury. But if you want a good detailed wash and or interior job on your vehicle this is the place! They worked fast and didnt slack at all!

Jonathan Anaya

★★★★★

6 months ago

Village Car Wash is hands down the best in Gilroy! Super friendly family-run business where they always make you feel welcome. They take their time and do an excellent job every visit. I bring all of my family’s cars here, along with my business vehicles, and they always come out spotless. You can tell they really care about their customers and take pride in their work. Highly recommend!

chris pacheco

★★☆☆☆

a year ago

The vacuum job was really bad. Fifty dollars plus a $25 tip. Not worth it. Everything was removed out of truck before I took it to the car wash. I had to go home and vacuum my truck. Unfortunately I did not notice until I got home. Will not be using them again.

Ashton Piraro

★☆☆☆☆

6 months ago

WARNING!! Do not go here! They damaged my boyfriend’s car by ripping his valve stem completely off!!!! He rolled out of the machine with a flat tire and said that it was not their fault. They took no responsibility for their equipment damaging his car. Do not risk damaging your car here!! Completely unprofessional.

Mateo Baldwin

★★★★★

a year ago

Spectacular! I purchased an old and very dirty Jeep and brought it here to have the whole vehicle detailed. I was blown away by how incredible it turned out! Previous owner was a smoker and the smell was terrible. But now the smell is gone! I couldn't believe it!Customer service was great and the work was impeccable!