Very nice attendant with clear explanation of options Very quick in and out with great results
Ms S
★☆☆☆☆
3 months ago
Very bad service
D Vee
★☆☆☆☆
2 years ago
Sucky cheap car wash, the 2 lazy guys that work here won’t even spray your car w water from the hose before it goes into their rickety machine…
usman sohail
★★★☆☆
11 months ago
Machines is good but tire polish not working
Bagaya Aziz
★★★★★
a year ago
Thank you URBAN XPRESS WASH and thanks Abel very nice respectful person and he’s so helpful . And welcome everyone with respect and kindness
Bangaly Doumbouya
★★★★★
a year ago
They are very unexpensive And their machine clean very good your car.
Jay Mar
★☆☆☆☆
4 months ago
Easy review 1 chop jerk.
marcus williams
★★★☆☆
5 months ago
Couple of washing twirlers not working g at all.
Tarnetta Dansby
★★★★★
a year ago
I love that I can drive through every day if want to get a car wash for a once a month fee. Great car wash!
felix mohammed
★☆☆☆☆
2 years ago
I'm not a monthly member simple reason I don't want to give my debit card but I wash my car at least 3 times a month and thr guys aid I can't use the vacuum cause it's for members only dint make sense I'm still spending $36 a month plus tips No more though going to another place smh
Victor Alvarez
★★★★★
a year ago
Worth every penny, wash my truck almost every day.
franky
★★★★★
a year ago
very good car wash and excellent customer service will highly recommend
tito rodriguez
★☆☆☆☆
Edited a year ago
Always having an issue with one guy, rushes me when using vacuum. Then allow others to be there a lot longer. Don't pre spray car with water. Doesn't even get up to direct you so you don't scratch your wheels. Always closed, even if it just rains a little. Not worth paying monthly when it's closed 10 days out of the month. There is one supervisor there and if you tell him the complaints he just listens to you but doesn't do anything about it I asked him if there's any number or email that I could report these issues to with the worker
K Thomas
★★★☆☆
a year ago
I have the 30-day pass cool, not the best result with shine, but as for money, it's worth it . plus the 3 works are great. didn't give a 5 star because the soap is just too watered down.
Takia W.
★☆☆☆☆
a year ago
I recently visited this location, and unfortunately, I had a very disappointing experience. I stopped by for a quick exterior wash since I don’t live in the area and saw the Deluxe Wash advertised for $7. I handed a $10 bill to a tall man wearing a beige jacket, and he told me the cost was $10. I clarified that I asked for the Deluxe Wash, which is $7, as per the sign. At that point, another staff member handed me a flyer and mentioned their unlimited plan. I declined, explaining that I wasn’t in the area often, but he encouraged me to take the flyer to share with a friend and let me know they also have a location in Jersey City. He then allowed me to proceed through. At the end of the wash, I stopped at the vacuums, only to be told by the same man that they weren’t included in the Deluxe Wash package, which was fine. However, when I asked for my change, I was told I needed a receipt—one I had never been given. He walked back to speak with the other employee and then returned, stating that I would be charged $10 anyway. When I explained that I hadn’t agreed to this, he insisted he had a “great memory” and claimed I had said otherwise. This experience was frustrating and unprofessional. My issue isn’t about the $3—it’s about being charged for something I didn’t agree to and then being dismissed when I raised my concern. If the employee’s memory was truly so great, the situation would have been handled correctly from the start. I’m very disappointed and won’t be returning.
Samore R
★★★☆☆
Edited 10 months ago
4/27/25 I just went there and I spoke to the Hispanic gentleman that was there. I showed him my 2 most recent transactions. Yea turns out this has been happening since March. (Honestly I really did not go in March because of the weather and timing.) So he just tells me that the price went up by $5 pretty much. The one thing that really frustrates me. I don't think that it is a good practice to just change prices and change the signs and just kind of act like nothing is happening. The only reason why I will still keep them for now is because even though the price went up they're still the most affordable for this service. I think according to FTC rules this violates that because Uber just got in trouble for doing the same thing with subscriptions. So just keep that in mind when you give your card number for a subscription. They should definitely invest in a text message service or something for updates and to let people know if they are closed or price changes etc. Update 4/26/25 I just noticed I usually get charged 27.21 but was charged 32.65 which is 5.44 MORE. They don't have an active phone number so I have to go there and find out what is going on. Today was my first day (Jan/25) giving this place a shot because I have been looking for something that is unlimited especially with all of the snow and how the car tends to look disgusting. Honestly in New York a lot of places charge A LOT more for a monthly package. The gentleman who does the transactions was pretty nice to me and explained things and how it works and was patient .I ended up getting the second package $24.99. I can come more frequently and keep my car looking fresh at least from the outside lol. I can come here literally every week or twice a week depending on how my day looks. I must say the machines are not very gentle on the car, and you may still have to go in and rub a little yourself or DIY hand dry to prevent streaks in the glass and so those are probably downsides for me and I do like at least when someone comes and puts that stuff on the tires to make it shiny or hand dries it will towels real quick. With this place everything is DIY and done all 100% with machines and you can't stay in the front too long because things move quickly so you gotta get out of the way to hand dry yourself unless you do the air dry 29.99 option which still probably won't be as good as someone doing the final touches (but I personally didn't try the air dry so I can't say). Another downside here is that you won't be able to get the inside done at all so for me I will definitely have to go somewhere else at least once a month. With that being said I may lower my package to the first package but I'm still thinking about it. The total was about $27.21 for the 24.99 package with tax. I think that there are a lot of benefits to the monthly package. It does seem like it would be a hassle in order to quit the package because honestly the phones didn't work I did try to call a few times before I actually went there and the website does not work either so I'm assuming the only way to cancel would be to come in. I hope that this helps someone who is trying to decide if they want to move forward with getting a wash here.
Yefri Gonzalez
★★★★☆
3 weeks ago
This car wash is very good and offers membership but the only thing is that they should put a machine for the car mats if they do that it would be 5 stars & Abel is a very friendly guy.
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