Tommy's Express® Car Wash

Shannon Gaye

★★★★★

3 months ago

Tommy’s Express always gets my car clean! The unlimited plan is such a good deal, and honestly, how could you not love the free vacuums and mat washers? It’s the best spot to keep your car looking good!

Ana Banana

★★★★☆

6 months ago

Overall nice facility and decent wash. Love that the car is on a treaded belt rather than a track/roller that eats up the rims. Also appreciate the super sucky vacuums that you’re able to use after the wash to get the inside, and they have vending machines for detailing wipes if you need a little extra cleaning power. My only knock is that I got the highest level wash they offer and I still had a ton of bugs stuck to my windshield and front of the car. They were recent bugs too, I had road tripped home at night, a day and a half prior to the wash and didn’t let the car bake outside, so I was hoping this car wash would be able to remove all of them but it didn’t. Other than that the facility and everything is nice.

mazerac range

★★★★★

2 months ago

The staff was helpful, friendly, and Tommy’s gave a great car wash. After driving for hundreds of miles on heavily salted winter roads, my car was a mess and after the wash, it looked like new!

Rick Stevo

★★★★★

4 months ago

I’ve been a member at Tommy’s for a couple months now and I’ve really enjoyed the staff. The price tag of $46 for the works may seem a lot, but you’ll definitely get your moneys worth I washed my car about three times a week and I love using the free vacuums and matt washing machine.

Linda Crowley

★★★★★

3 months ago

I’ve tried other car washes in town, but none compare to Tommy’s Express! My car looked brand new after, and the staff is the best — the morning girls are my favorite! Always friendly and make my day every visit!

Ashley Anderson

★☆☆☆☆

3 months ago

Extremely disappointing experience. During my visit, I observed an employee who appeared to be intoxicated, and there was unprofessional behavior and fraternization among staff. On top of that, the car wash quality was very poor — my vehicle was still dirty in several areas. This location needs serious management oversight and improvements in both professionalism and service quality. I won’t be returning.

Jeremy Farmer

★★★★★

Edited 2 months ago

My third wash there since signing up for their unlimited service. The subscription is a little pricey compared to a single wash but pays for itself after 3 or 4 washes and you can cancel any time. Very convenient pull into the gate, it reads your rear plate and you pull into the wash and put your car in neutral and the wash does the rest. Multiple vacuums available for cleaning the interior when done with 2 nozzles, one on each side of the car. Only issue so far has been one of the 2 nozzles plugged up and not working on the vacuum but you can always grab a neighboring vacuum to do that side if needed. Plan on keeping the subscription until the weather gets too cold to wash any more.

Linda M

★★★★★

Edited 3 years ago

This is a new addition to our Marion neighborhood and I love it. I signed up at the location for the first time and they were super-friendly. My car was spot-less after the wash. I love the vacuums and the instant car mat washers. I saw a sign that says they donate to Water Mission for every car washed and that for me makes it a business worth supporting.

Ben Deutmeyer

★★★★★

4 months ago

This car was is amazing one of few where I can take my 6 inch lifted truck with wides on it threw and still get a amazing wash couldn’t ask for a better place to go great employees nice people and fantastic wash

Keira Carper

★★★★★

3 months ago

I used a free coupon that I got in the mail, and I was very impressed with the results! My drive to work is full of back roads, and one wash got all the surface dust right off. Everyone was very polite and explained how the wash would go, which was helpful since I've never been to a car wash. The additional vacuums at the end were super helpful for cleaning the interior, and definitely worth taking the time for.

Laura Black

★★★★★

3 weeks ago

I got a new windshield about a year ago. I went through the car wash and came out with a split right down the center of my windshield. I filed a claim, and Jeremy set a time to meet with me and look at the damage. He didn't just tell me they wouldn't be able to replace my windshield. He helped me understand why. He was able to help me find a defect caused from when it was put in. If it weren't for Jeremy helping me to find the cause, I would be paying for a new windshield out of pocket. Thank you Jeremy!

Wesley Codwell

★★★★★

3 months ago

I seriously love this car wash. The vacuums are super strong and make cleaning out my car a breeze. The detail kits they have for the inside are clutch—they’ve got everything you need. I even signed up on their mobile app and got a whole free month as a member, which was awesome. This place is definitely my go-to spot now.

Lindsey Hudson

★☆☆☆☆

a year ago

Not only is this carwash overly priced but it doesn’t clean your car. When I did a full walk around of my husbands car when I got it home I realized that it was still filthy and the license plate was bent. I contacted the carwash to be told the not only is a bent license plate a common issue (which it should not be let alone happen) that I would have to come in person for them to come up with a solution. So I went back up there for the high school shift leader to walk around the car and realize it was still dirty then tell me that all he can offer me was another run through the wash. Ummm absolutely not I want a refund of my money. He proceeded to tell me that there is no refund all he can offer is a wash guarantee. You damaged my husbands car the first time and called it a common problem so let’s not take my car back through and damage it more. It makes sense I guess to them. I could see if I paid for a cheap car wash option and it not be 100% clean but I bought the top tier one with an expectation of ZERO damage to my husbands small car and it actually come out clean. I’ll be reporting to the BBB this is absolutely ridiculous.

Michael Hying

★☆☆☆☆

7 months ago

I got a car wash a month ago. And one of the rotating arms broke my passenger mirror I talk with somebody, they took down all my information and put in a damage claim. It took me about a month. Calling almost every week, trying to get ahold of a manager. To find out about my damage claim, and I finally got a call back and according to there insurance, they won't cover vehicle. This old, but they're willing to give me a few months of free washes. So what happens if I put a new mirror on? And then the machines just break it again needless to say, I won't be going back there again. You're hardly get anywhere with anybody there. If they would have had better communication, I probably wouldn't be leaving this.

Robert Dee

★★★★★

8 months ago

I really enjoy washing my vehicles at Tommy's. Kelly and Yasira are there almost every morning and always smile and wave! When I had to add another vehicle to my account they were quick and efficient in getting the task accomplished. They are the best. For these reasons and so many other amazing amenities I highly recommend Tommy's Express. Free vacuums too!

Trenton Thomas

★★★★★

a month ago

The team members were very nice, I haven’t seen my car this clean in awhile, I will be coming back next time my car needs a wash!!!

Elise Belrose

★★★★★

3 months ago

Had an absolutely fantastic experience at this car wash. The employees were super professional and welcoming from the moment I pulled up to the window! My car was filthy when I came in, and spotless when I came out. It’s very clear that the management cares a lot about the wash, I was very impressed. The free vacuums were an amazing bonus as well. Definitely enjoyed the friendly atmosphere. Would recommend this wash to anyone in the area :)