Google Reviews
Erica Nicole
★
☆☆☆☆
11 months ago
Way to pricy for just a wash . Went just an hour ago .payed $25 and I still see dirt and bugs on my front end . My license plate is broken . I will never go back to this car wash again . With this price this place should be drying my car like other car washes do and they do it for a cheaper price .. And no I will never get member ship here . Worse car wash in Orcutt and Santa Maria and even lompoc .
Donnelle Guiltinan
★
☆☆☆☆
a year ago
I’ve been going here since they opened with the same car. The other day, someone directed me in and cracked the entire rim of my back wheel. When you’re directing someone in, the front wheel is what they direct in. Their excuse to me was it’s a Tesla and that happens with the Teslas. There was no offer to compensate, also, there’s no written warnings that if you drive a Tesla, you can expect this to happen. and then when I asked about canceling it since they suggested This always happens with Teslas, even though I’ve been coming here for years and it hasn’t happened… They decided to tell me a manager would call me. I could’ve signed something there and when I called the next day because I hadn’t heard from the manager They said I have to cancel by email and there’s no reimbursement for the remainder of the month so they destroy my hubcap, apologized for it and said that’s what happens with Teslas and then give me a difficult time canceling. I do not recommend this place at all And I do agree with the previous reviews that it doesn’t really clean your car that well. I’m left with lots of dirt and scuffs still on my car after going through
Bruce Connolly
★★
☆☆☆
a year ago
Used to be good, not so any longer. Doesn’t clean yr car, whichever plan you pay. Free vacuum is great but not when I have to wash car when I get home, again. I’ve been going for 15 years but probably won’t be back
Steve A
★
☆☆☆☆
10 months ago
Do you like half your car being washed after going through TWICE? Then this is the place for you.
So Ri
★
☆☆☆☆
a year ago
I am quite dissatisfied with the service I received today. The dryer proved ineffective, leaving the entire car and my front windshield excessively wet, which made it unsafe to drive without wiping it down first. Additionally, a yellow residue remained on my car, suggesting that a crucial step in the cleaning process was not fully completed. In hindsight, I realize I could have accomplished this myself for a fraction of the cost. I will not be returning for future services.
Sandra Bishop
★
☆☆☆☆
a year ago
Paid for “The Works” spent about 15 seconds in the wash tunnel. Soap still on my mirrors. When I got home (I live about a mile from the Orcutt location) I had a blue liquid all over my car and the “spot free” rinse left all of my windows spotted. Wheels looked like they weren’t even washed. Front grill and rear bumper didn’t even look like they were even touched. Won’t return to this location again
Luke Rodges
★★★★★
8 months ago
I used the wash recently and looks like they have slowed the tunnel down to get a better wash and more time inside the tunnel! Pleased with my experience.
Doug Spohn
★★★
☆☆
a year ago
It's a nice car wash. The cars come out very clean. The only problem is the air dryers don't get your car very dry. So I have to dry my car by hand. There's usually a lot of water left on my car.
Ronald Robles
★
☆☆☆☆
3 months ago
Paid for the highest Tier with all the add-ons. Car barely got cleaned and wheels and tires came out the same. Water spots all over the place too.
P2
★★
☆☆☆
6 months ago
I like to support local as much as I can but unfortunately I keep telling myself that I'm going to cancel my monthly FastPass every time I go through. 75% of the time I go, the FastPass lane is closed cause it's not working. So I've got to wait in the pay as you go lane and my luck I get stuck behind someone or even multiple cars that are just signing up for a pass, so of course they are asking tons of questions and 10 mins of my time is wasted waiting in line. Additionally, like others have mentioned, the dryer is terrible! My GF's blow-dryer has more velocity than that dryer! Go knowing that the wash is simply a rinsing of the dust off and not much more. Unfortunately there's not many options here in town so I'm stuck with this wash.
Hovo
★
☆☆☆☆
7 months ago
Great business model, provides you with the chance to pay for added cleaning options, without actually giving your car any of the added options. The wheel cleaning option is an advanced method of only cleaning the bacteria off of your wheels, because the surface level dust is stil there. The hard water stains that the car wash leaves on your car can double as protection against rock chips, truly impressive!
Oliver Tang
★
☆☆☆☆
3 years ago
I paid for the highest priced wash. Soap wasn’t washed all the way off. Suds were all over my rear bumper, windshield, and even the roof. Water spots all over every window. Staff is friendly, but pointless if the car wash doesn’t actually work. Didn’t even get dirt off of rear bumper, hood, or roof. I was having similar issues with the other splash & dash in town and hoped this one would be better…
Michael Muranaka
★
☆☆☆☆
8 months ago
I've been going here for at least a few years and the price and service was great. I just went to get a car wash before a trip, paid at least $20 for the most expensive wash, and the car went through without stopping. I've never in my life been to a car wash where the car didn't stop for the wipers to at least go back and forth a few times to scrub the car. I'd always been cynical to assume that the more expensive wash was no different than the cheapest, but this was absolutely ridiculous. The car went through the wash for about 30 seconds. I asked the attendants about it and they let me go through again with the same result. I'm never coming back here again.
Kristina Johnson
★
☆☆☆☆
7 months ago
I really dislike leaving negative reviews for local companies but I’m not left with a choice here. I’ve tried this place several times over the years and same result. My car isn’t clean at all. The “dryer” is a complete joke. Literally does not dry. If I don’t bring my own towels to dry off it leaves spots. And the vacuumes have zero suction. I’ve mentioned this several times and nothing changes. Today the attendant told me yes the manager knows all this and they are waiting on repairs. But for months?? And the cost is expensive!!! The only positive thing I can say is the kids that work there are friendly.
Donald McKee
★★
☆☆☆
8 months ago
This place use to be the go to place for automatic car washes but they changed something and it’s just not great anymore. The speed of the wash has increased to the point where the machine can’t do its job effectively anymore. I went through recently and my vehicle had passed the brushes before they could clean the back side of my vehicle. You go so fast through the dryers that they just spread the water around your vehicle. I have two vehicles that both had monthly subscriptions but I canceled them because it’s so bad now. They really need to take a look at the speeds they have set for their washes and adjust them to provide a better customer experience.
Americas Team
★
☆☆☆☆
2 months ago
Ultimate doesn’t spray shine on your tires. Truck was still soaking wet when done. The vacuums don’t work.
Melinda Allen
★★
☆☆☆
a year ago
You get what you pay for. Even the ultimate package which is the most expensive one they have is just garbage. The formula leaves the car with spots and streaks. Many of the vacuums have weak suction. Overall I’m not impressed and would rather do it myself. Not convenient, not a good experience nor a great product.
Sandy Adkins
★★
☆☆☆
6 months ago
I really try with this place. The young men and women at the beginning of the Car Wash always so kind. I try to give them at least $10 every time but the car is never dry, never clean and the vacuum cleaners are horrible. I think it’s time to end my subscription.
India
★★★★★
a month ago
This place is wonderful! The staff are always so polite and professional. I have two monthly car subscriptions to combat the dust and dirt that Santa Maria has. It’s always nice to run through quickly and then vacuum the messy car that my kiddos with snacks leave me. Also my kids love the lollipops that are so kindly handed to them as we arrive. The manager at the Orcutt location, Gracie, is so friendly and provides the best customer service. She dealt with another customer who was responsible for hitting my car. The other customer was very rude despite being at fault. Gracie handled the situation with professionalism and class. Based off previous reviews I think people forget that this is a drive thru car wash not a full detail service. I have yet to be to a drive thru car wash that dries the car completely and finds every spec of caked on dirt…. I highly recommend Splash n Dash for the service, convenience and price.
Garrett Stewart
★
☆☆☆☆
a month ago
Went there on the day of my grandmothers funeral. I've been through a hundred car washes but this one tore out my little bed extension and bent the piece that held it in. The attendant just threw it in the bed of my truck and didn't say anything. Didn't have time to do anything about it that day, but it was unprofessional of him just to throw it back in the bed and say nothing. Now the thing is broken
