Google Reviews
Omar Hassanali
★★★★★
4 years ago
So I was super sceptical about this place after seeing all the reviews but gave it a go anyway (Mikado Sushi next door while it's being cleaned is a big incentive!). My initial experience on a ridiculously busy day wasn't great. It was rushed and I wasn't happy with interior clean. BUT Angel and Zoe on my return to the car wash after a few days was an incredible experience. Angel (the manager) was so apologetic, and sent me for a complimentary wash and clean (even though it was just the inside I wasn't happy about) and he insisted Zoe (supervisor) made 100% sure it was done properly and we were happy. I'm so grateful and would highly recommend the place. Be patient and if you have an issue just speak to the team. It's not an easy job especially when it's so hot so mistakes can happen. How you deal with it is what matters and I can say my experience here was a positive one. Will bring all cars back here when in town. Thanks Sparkle team!
Latisha Cleveland
★★★★★
2 years ago
This is the best place to get your car washed in Orlando! The staff is always polite and willing to address any problem you may have. Met the manager, Nick and he was amazing as well! Definitely 5+ rating
Poppy
★
☆☆☆☆
5 months ago
Every time I come into the store with my husband this worker CSA in the front named Chrissy is very rude. I’ve noticed that she is very nice to people of her color like last time when I came in there was the black couple next to me and Chrissy was all smiles and bubbly but then when she came to my car and I’m a member she was very rude and disrespectful to me. I said hey how are you she ignored me and then when I said have a good day she ignored me again. This is not the first time that this has happened. She is rude and should not be in the front where she speaks to people. If I get treated like this again I will cancel my membership.
Alma Colemna
★★★★★
4 months ago
I was charged twice for an oil change in July 2025. It came to my attention in September. Angie and employee work tirelessly and endlessly to make sure that I got my refund. She did a great job.
Diane Beaty
★
☆☆☆☆
4 months ago
Don't get the $26 car wash with vacuum & wipe down!! Vacuum was half-ass with floor boards still dirty and seats still dirty! They don't wipe down so console still dirty. Honestly, I don't know what they do but the manager said if you want it wiped down, you have to pay for a detail. I didn't even get a basic wipe down! For $26 I think you just get a basic car wash, wipe outside of car and half-ass floor vacuum!! That's all I got. NOT WORTH IT.
melanie kayaleh
★★★★★
2 months ago
They are fantastic. Very detailed, great staff and Vicki is amazing. She always remembers us and how we like our cars detailed. Great service and staff.
Diamond Consuela
★★★★★
3 weeks ago
Great service, Great clean, it’s nothing like going somewhere and not having to clean the car yourself. Definitely worth the money!
Joshua Yates
★
☆☆☆☆
Edited a year ago
**Decided to edit the review** Hired a mobile detailer and paid much less than thier price. The mobile detailer blew the socks off of the quality I received here. Which amplified just how bad this detail really was. There was also a very long time that's sparkling image could've reached out and made things right but they did not. *Beginning of original review Okay I'm going to be really honest in this review. I didn't have a "bad experience" it was over all goodish. I booked the top of the line detail. "The ultimate" this ran me about $350 after tax. The inside of the car was clean. The outside was clean. But there was an expectation from the last time I brought a car there that just wasn't met. The polishing on the outside was rushed. So there's some spots that are perfect glass like finish. But there's some spots that are 50/50 they are cleaner yes but they didn't pay attention to the fine details. Which is why you pay so much for that type of detail. Exterior trims were not touched in the slightest. Completely skipped over. I added a photo that you're free to zoom in on and see the lighter spots. Now I can't say that the car wasn't done. I was there for more than a few hours watching. The one thing that did annoy me was the roof had no paint correction done. In the photo you can see that this poor woman had to basically use an old house keeping trick on my roof to get to the spots. The ladder wasn't big enough to accommodate her size to my vehicle so she did the best she could. Now what grinded my gears the most just like anyone else's gears would be grinded that knows anything about detailing are those rags on the floor. When doing paint correction all microfiber towels should be brand new otherwise you just did all of the polishing for no reason. You just re introduced foreign contaminants right to that paint. So my honest opinion? I wanted to go to a detail shop since the mobile guys were busy. So that's what I did I drove about 2 hours to have this detail done. Meaning id have to drive 2 hours back to have it redone. And I was leaving town the next day. So I figured I wouldn't bother too much complaining the car was clean and my maintenance focus on this one was the interior. Which did look nice. But when paying for the exterior too it just wasn't done properly to my standards. I'm 50/50 on whether id go back. A few years ago they did amazing on my F150 So much so I was able to see the pearls in my paint I didn't know I had. But they definitely let me down on this one. So they are 1 for 1 I decided to edit my review slightly because I see people just rag on the employees here in the review section. My comment for the poor detailer is also in hopes that they purchase her a taller ladder. It's extremely unsafe to stand on the very top step of that ladder. It says on the top "not a step" on most ladders. It's also because there's no where for the weight to shift to when you're up there. So my goal is to hope for a little retraining. Get the employee safe equipment to utilize and hopefully if that's done have the ability to bring my car back in for a detailing. I love the location and the convenience of it. But I think this visit was just a one off let down
Black Chariot Limousine
★★★★★
2 years ago
Vicky, Walter and the whole team is great! We have been coming to this car wash for over 25 years with personal and business vehicles. They have always taken very good care of us.
bertrand lalsingh
★★★★★
4 months ago
been coming here for the last five years since I moved up to orlando, florida.I get the fifty dollar special plus tax unlimited car.Wash and vacuum with really nice air freshener. Check them out they also offer full service detailing oil changes, and you could ask them about other stuff.If you're there, they'll let you know.If they can do it or not.
TMW
★★★★★
5 months ago
I've gone to this car wash since it opened many years ago. The current owners are by far the best. I had my car waxed this week & thrilled @ how fantastic it looks. I plan on going back for the interior clean next week.
Zoey A
★★★★★
4 months ago
Got an oil change today, and I was pleasantly surprised. The team worked together very well and got me out in under 15 minutes!! They sounded like they were communicating super easily, and they were sooooo nice!!! And I got a FREE CAR WASH!!! 😃😃😃
Nancy Bono
★★★★★
4 months ago
Shout out to the team at Sparkling Image in Metrowest. After they did an excellent job cleaning my car, I realized I didn’t have cash for a tip and felt really bad. They were so gracious and polite and reassured me it was fine. I was very impressed!
Tobias McKnight
★★★★★
2 weeks ago
Vicky was great. Went above and beyond to make my truck look awesome. Definitely would recommend all they're service.
Alex Jordan
★★★★★
10 months ago
I recently moved back to Orlando and returned to my favorite car wash, and I was so happy to see the new management. Mr. Jonathon Varick greeted me with so much love and respect—I truly felt welcome and appreciated. It’s clear that customer care is a priority here. Please keep up the great work!
Mike Faucher
★★
☆☆☆
a year ago
Very well staffed car wash. Unfortunately they only half do their job. The inside of the vehicle was minimally cleaned at best. Had to request the wheels be cleaned of brake dust. I had to ask for more tire shine. There were streaks all over the hood that they were just gonna leave. The front is still full of bug guts. Thank goodness I only paid half price, but I don’t even know if it’s worth the 18 bucks.
Raya Nelson
★★★★★
7 months ago
⭐️⭐️⭐️⭐️⭐️ I came in just for a car wash, but ended up getting an oil change too—thanks to Luis, who explained everything and made a great recommendation. I’m so glad I did! The entire team was awesome. Chris, Vicky, and Vee were all super friendly and professional. They made the whole experience smooth and enjoyable. I’ll definitely be coming back. Great service and great people!
Ju Oliveira Orlando
★
☆☆☆☆
7 months ago
I paid over $85 for a full-service car wash, specifically asking for a deep cleaning of the trunk and all corners of the car. Unfortunately, I was very disappointed with the results. The car was still dirty, the seats were stained, and several areas were extremely greasy and oily. I even took pictures to show the poor quality of the service. On top of that, I had to wait almost 2 hours for the job to be completed. This is unacceptable for the price I paid. I do not recommend this place and will not be returning.
Tomey Sellars
★
☆☆☆☆
2 weeks ago
Third time I gave this place a try. Depending on who cleans your car it’s a hit or miss. 2 out of 3 were not good. I won’t come back to this location. They weren’t busy. 1 car finishing up and one car came in after me. $45 and none of the seats nor dash board were wiped down, carpets still had fur, cup holders not wiped out, side door compartments not vacuumed . Had to ask the unhappy young lady to wipe the seats. She reluctantly wiped half of the back seat. 🙄 when I got home I noticed the hand spray wax was not wiped down on my car frame and left stains and spots. Absolutely terrible. Unfortunately, this is not the “sparkling image” advertised or expected. I will stick with the locations down South near Pompano Bch. Stelar 100% of the time! We learn by contrast.
Erika Silva
★
☆☆☆☆
3 months ago
I regret stopping by this place, I went there through a referral But what a waste of my time and money!! I paid for a full service spray wax, and I specifically asked to they do a good job they will vacuum dust ect. My answer yes they do a good job I have good guys out there that clean. Well didnt even take 5 min and they said my car was ready. Im so angry at myself for going to this place and spending money there😡 It doesnt even deserve a 1 star!!!
