Shell

Melissa Kitlitz

★☆☆☆☆

6 years ago

The owner here is the rudest, poorest excuse of a man. Treated my mother so poorly when she asked for a refund for the car wash she paid for when the car wash wasn’t working. Said she was being “demanding” when all she did was ask for HER money back. Tried to lie to her to say it was impossible to give her a refund since his “system was down” but then was miraculously able to do it two seconds later. Used to stop here at least twice a week to fill up but will no longer give my money to someone who treats costumers this way.

H M

★☆☆☆☆

3 years ago

If I could give less than one star, I would. I’m an Amazon delivery driver who works in the area and there’s one particular employee who every time I stop to use the restroom claims it’s out of order while any time others are working it’s fine to use their restroom. If you can, stop at any other gas station in the area.

casey weekley

★☆☆☆☆

3 years ago

After filing my vehicle with fuel, I was denied access to the restrooms by the manager on duty. There is no “out of order” signage and he had no reasonable explanation as to why both bathrooms were being denied for paying customers. It appears that they simply don’t want to maintain them. To my knowledge, it is unlawful to deny paying customers access to restrooms that are intended for public use. This was very upsetting and embarrassing as I had an immediate need for use of the restroom. I filed a complaint with OSHA and the CDPHE.

Dom A

★☆☆☆☆

2 years ago

The vacuum ate my money and the attendant was extremely rude, almost to the point of yelling, when I informed him. I was perfectly calm and polite about things, but he kept raising his voice at me. This station needs a new attendant and if the vacuum is out of order and eating peoples’ money, at the very least put a sign on it.

Claire Rose

★☆☆☆☆

8 months ago

Awful service did cash back and my card charged me for it he service fee and the item and my cash back they wouldn’t give me my cash until I gave them more money even though I had paid that’s how cash back works don’t go here unless you want to be robbed second time they’ve done this never has happened at any other store

Warren Smith

★☆☆☆☆

a year ago

After I purchased and paid for my gas using the Shell app. I went inside to ask for the key to the outdoor bathrooms. After I waited a very long time for an employee to appear behind a very dirty and practically opaque window, a very loud, angry, and difficult to understand employee yelled and gesticulated violently at me to leave, yelling at me that I should use the bathroom at home. When I tried to clarify, he ran around outside the window yelling and shaking his fist at me to leave.

John süßholz

★☆☆☆☆

a year ago

I didn’t know how to react. The attendant came out of the store yelling not to empty out a medium sized bag of trash in the trash receptacle by the gas pumps, “go clean out your trash at home! Do not do it here!” I thought that’s what trash cans by the pumps were for? Am I wrong? I’m actually camping out for the month.. I would have gladly taken it over to the large trash can but it says no dumping there…

Micheal Chase

★☆☆☆☆

10 months ago

The manager of this store just told me to go buy my things at another store. I have stopped here every week for the last 2 years. I know he does not care so I will just go across the street vs supporting a independent business.

Chris Morris

★☆☆☆☆

Edited a year ago

New management is absolutely garbage. Can't keep anything stocked. Always some excuse. Felt some racism today as he confused me with some other customer and proceeded to curse me out and refuse my sale. Cool. Jokes on you, $60 of purchases a week is a $3120/year account you just lost. ZERO stars and Karma WILL return the 'favor'. Good riddance.

Dave

★★★☆☆

7 months ago

Typically the best gas prices around, but the pumps are excruciatingly slow that it's not really worth it. Convenience store leaves much to be desired as well

Brooke S.

★☆☆☆☆

a year ago

I saw on the app that gas was two dollars and change, but when I got there, I was told that gas was $3.49. This not only was disappointing, for I drove out of my way to get to this specific gas station, but I would also consider it false advertising

David Wallace

★☆☆☆☆

a year ago

I went inside to get the key to the bathroom and when I went to return it, no one was at the counter so I tossed it on the counter and returned to fuel my car. Only to have a difficult to understand foreign attendant come outside and yell at me that I was unworthy to purchase gas at his gas station because I did not go find them and tell them thank you for using their restroom. I promptly cancelled my transaction and left.

T A

★☆☆☆☆

a year ago

Absolutely disgusting attitude by the man working here on Thanksgiving! I politely asked for keys to the toilet only to receive attitude back saying “its for customers only”! I said we were customers who just paid for petrol - he could have seen it given there was 2 cars getting petrol. It was very difficult for him to give us two toilet keys (men and women)! In the end I didn’t even use it as the toilet seat cover was full of poo! When we return the keys he was hiding in the back. Absolutely disgusting toilets and terrible customer Service!!!

Kevin “BizVoigt” Voigt

★☆☆☆☆

5 years ago

It really has to take a lot for me to give a bad review. Its irritating when public restrooms are closed because I drive 150 to 200mi a day. I really depend on public restrooms. Walked in this shell on August 10th 2020 10:45am had to ask three times for the restroom key because the lady cashier had the phone glued to her face. Finally she said no and resumed talking on phone. Terribly managed and you could probably blame the owner for that. I will always from now on henceforth pass up this shell!!! I wish they had negative ratings cuz they would get a negative five!!!

Derek Carter

★☆☆☆☆

8 months ago

This gas station does not provide soap in the bathrooms and tries to make you pay for soap in the store. The man at the front was very rude about it when I asked why they wouldn't. He also strangely claimed that he had a separate employee bathroom that had soap, and he wasn't willing to share it with myself and my two young children. So that made me wonder if he wasn't properly washing his hands when he went to the bathroom, contrary to the posted signs stating it was mandatory for employees to wash their hands.

J A

★★☆☆☆

8 months ago

Asked to use the restroom and were told we needed to purchase something. We had already purchased gas, but that “didn’t count”. This station obviously has no intention of improving its service to customers—it’s responded to a number of reviews, but it seems nothing has changed!

Christian Carlson

★☆☆☆☆

3 weeks ago

Don't waist your money on the car wash. It barley rinsed half of my truck and was completely out of soap. It used to be good bit unfortunately this has happened tje last couple of time. This spots gone down hill and lost me as a customer for good.