Google Reviews
Scott Pearson
★★★★★
a year ago
Very grateful for a tow this company did for my daughter and her friend last night. Their car broke down on the I90. The tow truck driver was polite and friendly and got the girls back to Canada safely. As a father I am very appreciative and I can tell you that the driver did an excellent and most importantly safe job. Thank you!!!!!!
Donna D
★★★★★
a year ago
I would give them more stars if I could. We have used them for years. All our kids used them . They were always up front and honest about charges and double checked about what we wanted done. Unlike other places we have used, we never had to have any work redone due to poor workmanship. Everyone is hardworking and professional. Even though we have moved to Arizona, Kevin fit us in. I highly recommend this business to everyone!!
Christopher Koch
★★★★★
6 months ago
Clyde V. did a great job picking up my SUV on the side of the busy NYS 90 after a tire blowout, delivering it to my preferred tire dealer.
craig henry
★
☆☆☆☆
7 months ago
They towed my car after a heart attack. Police called them. They refused to drop any charges and in fact charged me $50 a day for storage. No trying. No empathy. Nothing
Daniel Talbot
★★★★★
2 months ago
Max was awesome, efficient, and polite, couldn’t be happier. Did an awesome job, man knows what he is doing.
Ellen Shelton
★★★★★
11 months ago
Rusiniak's was wonderful when we broke down and needed repair on our multi-state trip. The staff were kind, informative, helpful, and knowledgeable, found us a hotel room and got us to and from it, and kept us informed as they learned what the problem was. The repair was done quickly and expertly. They made a potentially horrid situation something we recovered from quickly and happily.
Taylor Rainville
★★★★★
4 months ago
Five stars, Jesse made a stressful situation a thousand times better and was a hoot and a half while doing so. Couldn’t have asked for a better experience
qamar chaudhary
★★★★★
6 months ago
5 stars are not enough for this place had a break chamber leak on 290 south call rusiniaks man they are fast Brayden showed up in minutes he was good at his job fixed my problem right away thanks Brayden keep up the good work. Highly recommended 👍👍👍👍👍
Marcus Gordon
★★★★★
a month ago
Dave was efficient, polite, helpful and informative. He gave me all the tools to not make the same mistakes twice
Eric
★★★★★
7 months ago
I wanna thank TJ for helping turn my bad day upside down. He showed sympathy and told me to hop in his truck after arriving in less than 30 minutes to me stuck on a restricted area on the highway everywhere else told me 1 hour + other companies wouldn’t even come. TJ arrived fast and quick told me the price up front and it stayed the same after when I paid. Thank you for your honesty and handwork TJ you know that people are having a bad day before they see you but you try your best to turn it around.
Cameron Youngs
★★★★★
a month ago
Jess towed my truck I work for foxy delivery service an he was great to talk to an very pleasant to be around he’s very professional and he knew what to do
Tony Tripi
★★★★★
7 months ago
Today I had my back tire on my Victory Cross Country blow out in the center lane on the I-90 in front of the Galleria Mall. The traffic was thick and fast. The bike pulled me to the left shoulder and there i was stuck between six lanes at the Buffalo summer speedway we call the thruway. I rode up from Lexington, Kt. this a.m. and I was dehydrated, tired and near delirious and getting scared. I text a buddy of mine and he recommended Rusiniaks. Clyde was there in super hero style. I am okay to never have to feel like I did standing on the divider with a disabled motorcycle and no way out. Clyde, you Rock and Rusiniaks is the only place I'll ever call for a tow in the 716. Love this place. 😎
Jodie Kurensky
★★★★★
a month ago
Wonderful people. I always receive excellent customer service. Highly recommend. I appreciate all the hard work. Thank you.
Lopez Family
★★★★★
7 years ago
While traveling thru Buffalo we broke down. CAA/AAA connected us with this tow and shop and the experience was fantastic. They had us in, diagnosed and on our way in no time. While waiting we met three regular customers who spoke very highly of this shop. I think they deserve the five stars and then some. Most Thankful for their care that day. Third generation of caring people servicing their communities and it shows. Love this shop. I am from Canada but if needed, I would not hesitate to revisit. Oh....made me a fresh pot of coffee and it was great shop coffee....Oxo
Brandon Stevens
★★★★★
a year ago
Drew came out worked fast, he was professional. Pleased with the outcome. Thank you Drew for being the hero of the day man.
Bridget Thomas
★★★★★
6 months ago
Cookie and Dave are our heros! Tire blowout on our truck camper at 7 pm on a Sunday night on the thruway….not ideal. But they were able to get us back on the road with a new tire by 9 pm. Super nice guys and great service!
Abdulla Kassem
★★★★★
a year ago
My go to for a touchless car wash. Yeah there’s still some water on the car once it’s done ,but I’d rather have water than scratches. I love this place never disappoints you can come at anytime and get a car wash so convenient if only they had a membership
Boston Carlyle
★★★★★
6 months ago
I can’t say enough good things about this garage. I had a minor breakdown on my way back from a Willie Nelson concert and ended up here to have the car looked at. All the staff are super friendly down to earth honest people. I was from out of town, a stranger and they treated me like a local regular customer. That is so rare and will stand out as one of my best experiences going to a car garage. They got me checked out and back on the road for a very fair price. I rate this place very high and honestly can highly recommend it to anyone if you’re in the area and need work on your car. Thanks again guys !! Sincerely, Leonard
Kyle Matesic
★★★★★
8 months ago
Yesterday I had the displeasure of breaking down in the middle lane at 8:30 am on I90east bound between 400 and 190. Terrifying stuff. Thank god for Rusiniaks. Came to the rescue. Showed up extremely quickly. Got me off the highway safely and to where I needed to go. Thank you Jesse. Thank you Rusiniaks!!! Always my go to tow co
helena griffith
★★★★★
a month ago
Jessie helped pull my truck out of the snow. He was polite and reassuring. He told me the plan so I understood the process before I knew it, I was out of the snow. Thank you jessie, highly recommend Rusiniak's Service Inc.
