Google Reviews
L Roberson
★
☆☆☆☆
4 years ago
One of the worst experiences I have ever had. Some of the management and staff are rude and very unprofessional. I will not be shopping at this location. Matter of fact...the one in Ocala is bigger and cleaner and the staff is friendly.
Jordan Jameson
★
☆☆☆☆
3 years ago
I'm in Gainesville FL the lines are long with only one cashier with four Lanes that can be in use the store manager name is Dallas she is rude and non caring I have seen her with her employees and it's not fair it's always a new employee when we go inside that store and I'm guessing because of the way she treats them I wouldn't stay either it's hot and dirty I won't even bother to ask for a manager anymore because that manager Dallas always ways comes with a attitude she looks dirty all the time like I can't believe she works there looking and acting like that she made a employee cry one day I seen it and called corporate nothing was done I've seen employees quick all because how they have been treated by that manager is very unfortunate how they are treated even the customers get treated bad I'm done with that store
Starr Lahh
★
☆☆☆☆
4 years ago
Visited for the first time and the place did not meet my expectations. The bathroom STUNK and it was absolutely disgusting and about 5 of the employees looked at me but never offered a greeting or any help. Will not be visiting again.
Laura Kinney
★★★★★
6 years ago
my first time at Rose"s. they have LOTS of stuff. clothes (men, women, kids), candles, outdoor stuff, kitchen, bathroom, linens, lamps, pillows, toys, elec/cell accessories, etcetc. low prices! big pkg lot.
Florida Fisherman 2016
★★★★★
2 years ago
If you have had a bad experience please come visit us and give us a second chance. I have the store become better and would like to show you all that.
Mohd Aloujan
★★★★★
5 years ago
📣 Very important, my friend 📣 All you need, in one place, at the lowest prices I liked 😎👍 I recommend it 👍
Laurenz Deganos
★★★★★
3 years ago
I always passed by this store and decided to check it out, And I am obsessed great deals around the store. Super friendly staff and store had all the items I needed.
mike vetter
★★★★★
a year ago
Great store. Good prices. Friendly staff. We will be back! :)
M H
★★★★★
4 years ago
I like this store. Joanne the cashier is the best part of the experience. She is a laugh riot and she keeps me coming back. She deserves a raise, Rose.
Winifred George
★★★★★
a year ago
I love this store has the best quality of clothing. Everything about this store I come to Gainesville to shop here.
Yoli Colette
★
☆☆☆☆
5 years ago
Advertised products are not in stock. In store is a gazebo display with display price, however when I asked to actually purchase it. Manager told me I have to wait 1-2 hours before he could locate it. He then proceeds to tell me NO he's sorry the store does not carry the gazebo I see in store on display. I asked why is it on display if you do not sell it instore at all. He informs me the Jacksonville and Ocala store has it and to go there to purchase item. Thank you but I have never experienced such poor customer service or lack of enthusiasm to make a sell. Great Job Roses Express I will not be back.
S Andr
★★★★★
7 months ago
Very convenient for some of the items I need.
Mary Rivera
★
☆☆☆☆
4 years ago
06/22/2021 at 18:20 Manager was very rude and unprofessional. I ask for the price of 2 luggages, it took several minutes to check for the price and I didn’t mind at all. When she came back and tell me the price me and my husband was trying to decide which one we want. it took us like one minute suddenly she was so mad and start talking To us with an attitude saying : are you going to decide or not because I don’t have time for this BS. You guys are wasting my time. And yes I told her is your job to take care of customer as a manager and she said: not that’s not my job. She was talking all other unprofessional words that I don’t want to post in here. I definitely will put a complain at bbb better business bureau.
Sunday Supper Singers
★★★★★
7 years ago
I bought 3 pillowcase sets for 1.00 each, a kitchen Cafe style kitchen curtain set for 3.99 and a aqua laundry basket for 3.99. A very nice church dress for 14.99. I remember Roses from a long time ago in NC. Nice to see it here. Nice and courteous staff too.
Carol J Windham
★★★★★
4 years ago
I shop at many different “discount” stores in the Gainesville area. However, this store gets a 5 plus from me for: the friendliness of the employees from the moment I walk into the store, the helpfulness of employees, the cleanliness, the way products are easily displayed and “prices marked”, overall, the consistency of all I’ve mentioned! Thanks to all who work there from Beth, Asst Manager, to all the employees who make my shopping experience a pleasant one!! If you’ve never been to Roses Express, you’re missing out!!
Alaa Masoud
★
☆☆☆☆
Edited 3 years ago
My wife went to buy some stuff today and the cashier was very rude to her and treated her in a very bad and racist way. She is a very talkative lady. She is a black woman around 45 years old has a short wig. She can keep you on a line for long because she doesn’t stop chatting. If you see her, leave the store better. Her name starts with J. Today, the same lady came to my store in front of my customers accused me of buying something yesterday from Roses and used fake $100 I told her it was not me but she insisted so I told her to ge the camera shot and I telephoned the store asking for the camera shot then I went the store by myself to ask for the camera shot, but he told me the manager will be here you can come tomorrow. That is so bad. This lady is not supposed to be a customer service. This store loses customers because of her. I will go tomorrow to see what is going on.
S S
★★
☆☆☆
3 years ago
The store has some good cheap products when you don’t want to go to a big box store, but the rude employees make you want to leave the store without purchasing anything. If they want to keep that store open it will be nice if the management give some customer service training to those employees in this location, specially the cashiers.
Jonathan Hamilton Jr
★★★
☆☆
a year ago
I stop by every once in a while, however, every time I find something I need or want, they don't always have whatever I'm searching for. The staff though is kind, though I prefer going to the one in Belleview and Ocala as they have better selections than this one.
Melissa
★
☆☆☆☆
a year ago
I saw a rat scurry down one of the aisles today before hiding underneath the bottom shelving. I used to like going here for the cheaply priced cleaning products, but the rat did it for me. Unfortunately, I won’t be back. 👀😬
Shamani McQueen
★
☆☆☆☆
a year ago
This store needs to get shut down immediately or start over with new employees. The store is ALWAYS unorganized and never has all the items out on the shelf’s. When you call or ask in person if they have any items in stock in the back they refuse to go look even if they have the time to, they will tell you “What we have , is what we have.” The assistant manager is lazy and lacks customer service skills. All employees stay at the front registers with only one register open. I have to go to another store out of town just to get what I need and get better customer service. This review is to help future customers understand that this store is no good and if you can , to just go to another stores location for your needs!
