Google Reviews
Pierson Automotive
★
☆☆☆☆
7 months ago
Took the wife’s car to get washed from the beach. Car still looks dirty and engraved into my left rear wheel. Definitely won’t be going back
Grey Jedi
★
☆☆☆☆
a year ago
I’ve now given this place three chances. My first two times I chose the ceramic wash; both times my truck barely looked washed after. The first time worse than the second as it was dirtier, so thinking maybe it was just the state of my truck I chose to come back one last time a week after my second wash here. I chose the most expensive wash this time since I had just washed it, and again my truck looks exactly the way it did before. I’ve wasted a total of $60 dollars at this wash now, and certainly will not be back again. I can spend $45 for a full detail hand wash at G-Spot, and my truck would actually look and be clean inside and out; PLUS I wouldn’t have to lift a finger. Honestly should have asked for a refund today; another $25 wasted at Rich’s! NEVER… AGAIN!
Leo D
★★★
☆☆
10 months ago
Expensive, half decent car wash. You pretty much have to prewash your car then wipe it down afterwards your self. But they have free rags so it’s the only saving grace because it will miss tons of spots
Brittany Torres
★★★★★
a year ago
Quick car wash that does the job. I go here a couple times a month. They offer affordable car wash plans. I appreciate the towels available to borrow for wiping down the car and left over bug guts. No complaints.
Derryl Vickers
★★★★★
5 months ago
Got my car clean and for $20 a month you can become a member and get 1 carwash a day.
Javon Bullard
★★★★★
2 years ago
Quality products, excellent and friendly customer service! The manager Levi goes above and beyond and gives 110% for every customer. Personally, I wouldn't go anywhere else.
Betty Jean Aldridge
★★★★★
4 months ago
But they are in competition with the new car wash that just opened up on Palmer Highway everybody's trying to save a penny but as long as my membership stay 20 dollars I'll keep going
Ms Vee
★★★★★
4 months ago
Pretty good to be a drive through car wash. To me, the highest car wash is the best.
Angela Moreno
★
☆☆☆☆
9 months ago
DO NOT USE THIS CARWASH!!! Complete waste of money and disrespectful customer service. I paid $16 for a car wash and within 3 minutes of arriving home noticed large visible areas that were not cleaned at all despite doing the above basic wash. Turned right back around to ask to go through the wash again but the staff would not let me since “there was no proof” I did not dirty the car myself after leaving the wash despite coming back within 5 minutes. They refused to let me through the wash again or let me have a refund. I was expected as a customer to inspect my vehicle for dirt or damage prior to leaving the establishment even though there are no postings of that anywhere. ALSO WHY SHOULD I HAVE TO INSPECT MY CAR FOR DIRT AFTER A DELUXE WASH AT ALL?! I recommend any other wash where attention to detail and customer satisfaction is placed as a top priority.
Gary Simmons
★★★★
☆
Edited a year ago
It was ok for my chevy 4 wheel drive truck. The wheels are still dirty. If your wheels have any offset and aren't flat with ur tire ur wheels will still be left dirty. I think they should pre-spray and scrub wheels such as this b4 going thru the carwash. Everything else was ok. Have to clean wheels myself tomorrow.
Ken Cook
★★★
☆☆
4 months ago
Not the best value for a wash I've seen, but when there's little competition...🙄 I've had much better washes at other Rich's...
Chris Wren
★★★
☆☆
3 years ago
It appears they recycle their water because I could smell old dirty water after the wash. Also car still had bug guts and other dirty spots on it. They don't prescrub like other full service car washes do and maybe that would help with the bugs. All they did was spray very little water on the windshield and back window. I will sat the vacuums work really well, they suck good 😁.
Colleen Newtondunkin
★★
☆☆☆
2 years ago
Not even remotely impressed by this car wash. First we live on the beach or within a very few miles of it. Why would you not have an undercarriage wash second although the guy that was helping me was friendly, he selected the wash I didn’t want and we couldn’t change it. We couldn’t add on clean my tires. Overall, I did not feel it did a good job on my truck and a downright pitiful job on the tailgate area. I will add that I even hosed off the majority of dirt and sand at home before I brought the truck to the car wash. Where it dried on the windows, it is definitely speckled.
Taylor Scott
★★★★
☆
a year ago
1st time ever coming here with my mom she’s forced me to get a membership here lol 😂 but it’s was nice and good Good customer service 💯👍🏾
Jude B
★★
☆☆☆
8 months ago
I guess my expectations were too high based on their rates, but I expected more than I got. First, I didn't see anything on their instructions to put my car in neutral. I had to ask the guy 3 times before he heard me. Luckily, I went to another (better) car wash a few weeks ago that gave better instructions. Second, there doesn't seem to be a way to get to the vacuum area. On both sides of the entrance are signs that say to not enter, exit only. I guess everyone else ignores those signs, since there were plenty of people vacuuming their cars. I didn't like the uncertainly and bad signage. Then I looked at my car. It did look clean and shiny but had major water spots on the hood. Disappointed. I wasn't going back, but it seems that maybe the prices are cheaper on Mondays, so I'll give them one more chance. If the prices are the same, I'll leave and never go back.
Clifford Johnson
★
☆☆☆☆
a month ago
This car wash is absolutely horrible the manager Brandon was rude and no one was there too help me at the gate the car wash didn’t even clean my car left purple soap still on it someone else should be managing this place,I suggest going to quick quack down the street.
Taidde Alvarado
★
☆☆☆☆
a month ago
Warning: Check your bank statements. I was charged an extra $20 on top of the $45 I paid for each of my two vehicles. These charges were not clearly authorized or disclosed, and I just realized this has been happening for about a year. This feels deceptive, and I strongly advise not giving debit card information. Customers should not have to closely monitor their accounts just to avoid being overcharged. Very disappointing experience.
Benjamin S. L. Gonzales
★★★★★
a month ago
I give this washer 5 stars, the people at the front are so well versed when explaining the wax’s and are always looking out for customers who come by for a daily wash letting them know it’s cheaper to buy the membership. All in all 5 stars for great customer service and the help of the community.
Lynnette Hopkins
★★★
☆☆
a month ago
I'm a member, and have been coming through 1 or 2 times a week, since the wash has opened. I've noticed lately that sometimes the wash smells great, and sometimes it smells like dirty water. Sometimes the vacuum I pulled up to doesn't work. I'm not quite sure I'm even getting everything that I should be getting in the $30 dollar membership anymore. I will say my car is always clean when I pull out. Please don't start skimping on the service!
Ana Mugartegui
★★★★★
3 weeks ago
After months of being with the competition down the street I was completely sold by an employee named Nathan. He definitely knows his products and completely sold me on switching over with you guys. This young man was very polite, well mannered and is definitely the reason why I’m a customer. Thank you Nathan so much!!
