Google Reviews
travis sturey
★
☆☆☆☆
3 years ago
I regret not seeing the reviews before I started! DO NOT TAKE YOUR CAR HERE!!! for starters no place to make change, and the machines do not give change... Vacuums themselves are ok, but the hose is too short! I had to back my truck half way out the spot so the hose would reach throughout the truck. The ends on the vaccum hose aren't good, it is very hard to not get them stuck on your carpet making it take you twice as long to vacuum.. I wish the vacuums were the worst of it, but they weren't. Washing your car there is a joke! Absolute waste of money!!! All the button choices are warn off, you can't read them, you have to decipher the sign, count down to what you need, then count down on the buttons all while your paid time is ticking away. The foam brush does not foam, just squirts water, the high pressure soap does not put out any soap, the clear coat does not disperse, and the spot free rinse still leaves spots all over. SAVE YOURSELF THE HEADACHE, GO SOMEWHERE ELSE!!!
Jordan Coburn
★★★★★
3 months ago
Friendly oil change service. Have never had problems with these guys. Prices are pretty competitive for a synthetic oil change.
Evan Heated
★★★★★
4 months ago
Rand was very helpful and I'll be coming back for future oil checks / air filter and tire pressure :D I was quite happy, thank you
Scott Nantz
★
☆☆☆☆
5 months ago
Horrible car wash. Over priced, broken equipment, leaves water marks on your car, had to switch bays 2 times due to the equipment not working properly.
Ciara Macias
★★★★★
2 months ago
Perfect service and great customer service!! Would recommend if you really need a good oil change !
Tommy Walker
★
☆☆☆☆
7 months ago
If I could give this place a -5 star review I would. I took my Volkswagen to get the oil changed and they put the O ring for the oil filter lid in the wrong place which allowed the oil to drain out and coat the bottom of my car. So on my lunch break I had to go get oil to put in my car to take it to Douglass Mazda Volkswagen to get the oil changed again. They took a video of what they did wrong. I sent an email to the area manager just want a refund of the invoices from them and Volkswagen and they said because I didn't bring it back to them to let them fix it that voided the warranty. Since when was there a warranty of oil changes? This place is trash. The refund would be less than $200 bucks. Once again this place is trash. Why would I bring it back to the shop that took 1 1/2 hours to change my oil and let them try to find out what happened. That's why I took it to people who deal with this brand of car daily. Nobody in there right mind would take their car back to let them HOPEFULLY find out what they did wrong when they couldn't find the oil filter for 10 mins.
B D
★
☆☆☆☆
7 months ago
I was considering getting an oil change at this facility because it was convenient, but thankfully I got a front-row seat to the kind of incompetence they operate with. As I pulled up, I watched a white Passat exit the oil change bay, turn onto the road, and immediately start pouring oil from underneath like a busted pipe. It wasn’t a drip. It wasn’t a leak. It was a full-blown flood. I honked to try to get the driver’s attention — because clearly someone had to step in and notice the disaster unfolding. I’m assuming the car had just gotten an oil change, which tells you everything you need to know about the quality of service happening in that garage. If these people can’t handle something as basic as securing a drain plug or tightening a filter, then what exactly are they qualified to do? Top off the windshield fluid and hope for the best? I wouldn’t trust them to inflate a bicycle tire, let alone touch my vehicle. If you value your car, your money, or just basic competence, take it somewhere else
Gina Luna
★★★★★
9 months ago
Great customer service all I need. It was all done and in a fast way. Come get your oil change here.
Mason Honeycutt
★★★★★
2 months ago
I got an oil change and they replaced my back rear light bulbs. The crew did great and I will be coming back.
Stephen Harris
★★★★★
2 months ago
The service was great they changed my oil, air filter. Got me and in handouts fast.
Jessica Quillen
★
☆☆☆☆
3 years ago
Came in 1/6/22 to get an oil change and my wipers replaced. When I went out to get back into my car I noticed a brand new large crack in my windshield. All of the employees working that day denied that it happened while my car was being worked on but the crack was definitely not there when I arrived and it’s so large I definitely would have noticed it. I notified the employees before leaving and they stated there was nothing they could do and that a supervisor would be calling me. It is now 1/18/22 and I have not heard anything since. I don’t believe this was done on purpose and I understand accidents happen, but I’m very upset that this occurred and that I have not heard anything from a supervisor. Cannot in good faith recommend this place to anyone.
Joe Fleming
★
☆☆☆☆
a year ago
Self serve machines never work. People move the cones then when you swipe your card it’s an automatic fee of $10 then nothing works. Also the drive through washes charges $10 no matter what setting you choose. when you go talk to the people working at the rally lube they say there is nothing they can do about any of it.
Jeanette Gomez
★★★★★
6 months ago
I’ve been using this center for a few years! Whatever change you did to your teams here is appreciated! Vincent has gone above and beyond twice now with my car service! Thanks to him and the team, they kept me informed every step of the way and explained everything to me!
Krystal “Krissy”
★★★★★
2 months ago
I always come to this location for my oil change! Jeremy did a really great job of explaining how my filters looked and how it could affect the car!
Logan Brackin
★★★★★
2 months ago
Great experience, knowledgeable staff, great price and fast! Working in the Bryan college station it’s nice to have a place to stop and get an oil change quick! Ya’ll should check this place out!
Ansley Pridemore
★★★★★
2 months ago
There were 2 people in line ahead of me, but they were super quick! Very friendly, very professional, super communicative. Great experience!
Bruce Pugh
★★★★
☆
2 months ago
They have new management and prices. I used a coupon they sent me in the mail and had a great experience. They checked extra things on my vehicle that I have never seen an oil & lube place check before.
Julian Robertson
★★★★★
2 months ago
Entire crew was professional and polite. Also they weren't aggressive with the upsale like most places. They handled everything I asked for and more with speed. Had me in and out in about 20 minutes. You're wasting your time if you go anywhere else
Victoria Schmidt
★★★★★
2 months ago
Excellent service! They checked everything and even vacuumed out my car for me! Highly recommend, super nice, Not pushy at all, but willing to point out if anything actually needs to be replaced or cleaned.
Rebecca Carbone
★
☆☆☆☆
a month ago
DO NOT RECOMMEND THIS PLACE. If I could give negative stars for this place, I would. My car leaked oil after getting it changed here because the drain bolt was barely in, my oil was very thick and very black the day it got changed by them. My oil filter was so tight, we had a very hard time getting it off. I will NEVER go back to this place. I will say, upper management contacted me very quickly after I wrote corp an email and offered to redo my oil change at our earliest convenience but why would I take my car back after that? Almost $100 plus another oil change into it, I have 0 interest in any place affiliated with this location.
