Google Reviews
john
★
☆☆☆☆
10 months ago
Don't buy subs from the Exchange Publix in Gainesville Florida.They are very unsanitary. They use gloves that have been used on multiple customers and they walk around touching various surfaces. I personally witnessed employee wiping counter down with gloved hands and proceeded to make online orders without changing gloves. I have seen this before and I gave them another chance, no more.
Steve G
★★★★★
7 months ago
OK, it’s Publix so you expect a lot. These folks are great, always helpful. The pharmacist is great too, but unfortunately, they’re no Matt Steen.
Sandra S Sanders
★★★★★
11 months ago
New store, great place to shop. They have buy one get one free chicken sandwiches in the deli till April 8th. You really need to give them a try, you will not be disappointed!! The Bakery has a great selection of all your favorite comfort foods. Very nice place to shop.
Josh S
★★★★★
11 months ago
Wow faith in the deli department has to have some of the best customer service i have ever been given. She was ready to do what ever to make sure I was happy and taken care of. And even the effort that put into making my salad was an extra 15% more then most. Hope this store knows what an asset she is.
Reagan Gray
★★★★★
3 months ago
The store was very clean. All of the workers that I interacted with were friendly and helpful.
Lydia Trowbridge
★★★
☆☆
6 months ago
They were well stocked, but items like Tupperware and kitchen utensils were randomly placed on the ends of aisles, and everything was very expensive. The manager was just standing in the bakery section while I searched around him for the bagels that didn't exist.
oztiks
★
☆☆☆☆
3 months ago
Very friendly staff but chronically understaffed service desk which is shared with lottery. Other Publix in the area do not always have their service / lottery desk understaffed.
April Journey
★★
☆☆☆
a month ago
Publix in Brunswick has never been a pleasure. I have removed all my prescription because they are so rude, and deli is just as bad.
Vonny
★★★★★
4 months ago
Thank you so much Mrs Faith at the deli! She was so sweet and patient with my order and provided great customer service! Thank you for my delicious sub!!
Adrianna Mills
★★★★★
9 months ago
The workers that helped me tonight were awesome. I wish I had gotten their names because even though the product I needed wasn't in stock, they went above and beyond to help me find the product that I was looking for. They checked their computer and they got other employees to help me look. We went to different parts of the store and looked as well. I mean really, these people were amazing. It was a lady and two gentlemen that helped me. I was looking for the impossible meatballs so if they say anything about helping me please tell them, thank you so much. I really appreciate their help and they were so kind.
Elizabeth Cunningham
★★★★★
4 months ago
Had a great experience in the deli today. I was helped by a lady named Jewely and she was an absolute treasure. Great attitude, kind, and still efficient. Give that girl a raise, publix!
Maria Lewis
★★★★★
2 months ago
We have had the most amazing subs made by both Faith and Jessica on several visits. I will always come to this location to get my delicious PUBSUBS!!
Elaine Ewart
★★★★★
2 months ago
I love Publix. BOGOs are great deals. They have items you can't purchase anywhere else. I just moved back to FL, I didn't have a Publix near me where I came from. I missed it. This Publix show the true spirt Publix started with. Customer service first.
Ms Undy01
★★★★★
a month ago
Very clean store well stocked and the employees are welcoming they demonstrated Exceptional customer service 😊 I will definitely be back when I come back to visit.
Edie Vollmer
★★★★★
a month ago
This is a much smaller public store. They don't have the selection like others do. But everyone there is just as you would expect from Publix Employees and the store is very clean and well kept up.
Michael Smith
★★★★★
Edited 5 months ago
Professional customer assistance,fresh products ,hospitality and a Christian foundation... location is great ,extremely happy staff. I want to run a super Florida pro late model for them thats partnered with make a wish foundation for children non profit...Safer than Walmart for your children and loved ones. Their buggie wheels have 5 star smooth rolling.
Kevin Knott
★
☆☆☆☆
2 months ago
Customer service older white woman with glasses ruined my experience here twice. First time a customer cuts me in line she doesnt say anything then next time i see her super rude. How she have a job at Publix?
Edith Sampson
★★
☆☆☆
5 months ago
Order ahead at your own risk. Spent 25 min trying to figure out whether I had an order. Implied that I was at the incorrect location. I brought in my confirmation email that directed me to call the pick up number, which was obviously incorrect instructions. Brought in the manager to help who simply instructed me to go to each of the dept to pick up. I didn't mind picking it up but would've liked to have known that from the beginning. The kid was nice on the phone, and he did his best to solve the issue to no avail. I left irritated because I ordered and paid a day ahead to have a quick pick up - just want to get home after a busy day. I know boohoo. Live and learn. Don't wait. Food was good as always. Wish the rolls didn't taste so good but delious especially covered in butter.
Aika
★★★★★
2 months ago
This is probably the best Publix in Gainesville. It’s very cozy, clean, and well organized — everything is easy to understand and find. The staff is friendly and welcoming, and the products are always fresh. I really appreciate how the store is laid out because I can always find exactly what I’m looking for. Thank you so much, everyone!
Mason Deits
★
☆☆☆☆
3 months ago
7:30am on Sunday, not a holiday or anything, just the usual 'no donuts' in Publix backwards bakery. Every weekend its the same, get there before who knows when and there's nothing. Had to get limited items, then hit Dunkin Donuts just like most every weekend.
