Publix Super Market at Bayside Lakes

Efren Villora

★★★★☆

2 months ago

Delightful customer service. When you need help you can ask any employee who will stop what they're doing to address what you need

Steve Melachrinos

★★★★★

4 months ago

Publix is always the cleanest supermarket around, with the friendliest and most helpful employees. You may pay a little more at times for some items, but sometimes that's worth it.

KRISSY NIEVES

★★★★★

4 years ago

The staff very helpful! Carla in deli, went out of her way to get me chicken though she had said gdbye for the night. Sandge got a manager on duty to order me specialty rolls, manager thorough! Very clean. Impressive!

Zimbabwe Steve (Zimbabwesteve)

★★☆☆☆

6 months ago

My wife and I shop at Publix a lot as we tend to cook at home for almost every meal, and also meal prep for my wife's dad. Ive lived in the area my whole life, and have been using this particular store for 5 years or so. Ever since the new Publix opened on Babcock and St Johns heritage parkway alot of the employees and some managers at this store have absolutely no customer service skills. Out of something on an isle when the managers aren't in the store? Good luck with them not pretending to be out of it just so they don't have to go get it. I understand there can be growing pains, but there seems to be a huge lack of motivation amongst most of their staff now the new store has opened, yet most of the department managers are fantastic. A focus definitely needs to be put back on keeping an eye on customer service, and making it a priority to keep in stock products on the shelf.

Whitney

★★★★★

Edited 8 months ago

Our local Publix here in Palm Bay is truly a gem, and we consistently have a fantastic experience, especially thanks to their wonderful staff. We're regular visitors, often popping in for our lottery tickets, and the team at the customer service desk is always incredibly helpful and friendly. They're quick, efficient, and always greet us with a smile, making those quick stops a pleasure. Beyond our lottery runs, we're consistently impressed with the quality of the produce. It's always incredibly fresh, vibrant, and well-stocked, making it easy to grab everything we need for healthy meals. While it's only happened a couple of times, we have encountered an expired milk carton. However, what truly stands out is how quickly and effectively the staff addresses it. The moment we point it out, they're on top of it, removing the expired items and ensuring the shelves are restocked with fresh products. This proactive approach shows they genuinely care about quality control and keeping their customers happy. Overall, this Publix location does a fantastic job of staying on top of things. The combination of a great staff, consistently fresh produce, and their attentiveness to product freshness makes it our go-to grocery store. We're always confident we'll have a positive shopping experience here in Palm Bay!

Jacks

★★★★★

Edited 7 months ago

Very nice Publix, neat and clean, well stocked and organized, great customer service! It is really a pleasure to shop here!

NANCY HAMER

★★★★★

4 months ago

I love this PUBLIX. It’s clean friendly and a nice place to shop. Thank you to Elizabeth for reminding me “This is the Express Lane and it’s 10 items or less”. “I’ll go ahead and take this time but they may not rake you next time.” I miscounted and I was over items by 4. Thankfully I didn’t hold any one up as the line was empty before and after I was checked out. It’s Service like this that makes “Shopping at PUBLIX a pleasure”!

Jessica Byrd

★☆☆☆☆

4 months ago

As a long-time customer and close neighbor of the Bayside Publix, I am writing to express my profound disappointment regarding a recent incident I became aware of, which has directly impacted my perception of this store and the Publix brand as a whole. It has come to my attention that the Grocery Lead, Dylan, at this location engaged in unprofessional and aggressive behavior towards a vendor. Reports indicate he belittled and bullied this individual verbally, who then responded in kind due to the hostile environment. The outcome, however, was severely one-sided: the vendor was permanently dismissed from his route, while Dylan faced no apparent repercussions and retains his position of authority. This decision demonstrates a clear lack of fairness and accountability. From an outside perspective, it creates the impression that Publix protects its own employees from the consequences of their actions, even when they are the instigators of a conflict. True justice would involve consistent application of standards. In this case, a more equitable resolution would have been to either reinstate the vendor with a formal warning for both parties or to hold Dylan equally accountable for his role as the aggressor. This incident, unfortunately, aligns with a growing sentiment I’ve observed. The "Publix Superior Service" standard seems to be eroding, replaced by a perception of high prices and management that fails to address internal issues. In today's competitive market—with Kroger, Aldi, Sprouts, Whole Foods, and Costco all nearby—it is a company's integrity and ethical conduct that will ultimately secure customer loyalty. Publix management has a responsibility to set exceptional standards. Allowing such incidents to go unaddressed undermines the dignity of the brand. I urge the leadership at Publix to step into its stated values, conduct a fair review of this situation, and take corrective action. Until I see evidence that integrity is being restored, I cannot, in good conscience, continue to support this specific store and will be decreasing my overall business with the chain. I hope Publix chooses to do the right thing.

SJ Spradley

★☆☆☆☆

2 months ago

Today i purchase an order of Chicken Tenders (6) and potatoes tarts. When I got home and set down to enjoy my meal, the chicken tenders were tuff, chewy as rubber and taste like they had just been taken out of the refrigerate and left out to serve at room temperature. I refuse to return them to the store, because I didn't want to put up with the hassle, so I dump them in the garbage. Will I buy them from Publix in Bayside Lakes again? Never. This is not the first time I have had this problem at this store and all I ever hear is, I sorry.

Nadine Liberty

★☆☆☆☆

2 weeks ago

Im upset you shut down the parking lot to paint lines.Why not do it at night so your customets, who fill your pickets with our hard earned money, arent inconvenienced for an entire week. No advanced warning to your customers either that the parking lot would be closed. Youve created a big traffick mess along the front of the store for folks looking to park in closed areas. Seriously, you didnt even take us into account at all but in today's times, I shouldn't be surprised at all. You should of let us know so we could of gone else where while ÿou get yourself all pretty.

A Thomas (Jahmakean)

★★★★★

5 months ago

Best Publix. Love the people who work here, they are always 100% helpful. Big up your Jerk chicken, they deserve 2 lick shots for an oven jerk. Blam Blam. My one big problem with my Publix and all Publix, the sushi is too damn expensive. Don't let me start with the Half price Wednesday sushi, still not worth it because the pieces are very small. Sushi is mostly baby elephant rice cooked with a bit of rice vinegar with a small piece of fish (it's a lot more than that), stop charging $10 for six pieces. I still love you all in there, even they guy who's head touch the ceiling in the bakery, Bro, you are the definition of good service. Service desk Ladies you are all awesome, you are always good at your service and selling me the unlucky lottery number :-) maybe next time you will sell me the winning number. Why are chicken wings so expensive? it cost more that breast, legs and thighs. Someone please explain that to me. So there are two parts to the chicken wing, the lower part which is mostly skin and fat (worst part of the chicken) and the upper part which is the drumette, which I believe is better. Regardless chicken wings are not worth the high price. Any who - go easy on the salt seasoning on the chicken wing, less salt makes healthier wings. That's it and thanks for all you do.

Regina Daniel

★★★★★

a month ago

I picked up a prescription and saw the cutest guy working behind the counter. Couldn't tell you anything about the store itself bc I was all hot and bothered lmao. I will definitely be returning for another visit soon. Well played Publix

Marc Sing

★★★★★

Edited 9 months ago

What a great place! We come here multiple times a week and the staff is always so friendly and the store is always immaculate! Love the deals!

Jeffery Comrie

★★★★☆

a week ago

High quality products, clean store, friendly employees, prices higher than other stores but always shopped Publix for speciality products. However extremely saddening to not find any Portuguese products available (Gaspar’s Linguica, Gaspar’s Chouricio, Fava Beans). Portuguese products extremely available in all stores in southern New England and Publix used to make me feel at home. Please restock. I check every time I visit Publix only to get disappointed every visit.

Secole Boothe

★★★★★

5 months ago

Had a great experience. We bought flowers freshly cut and mums. We got a great deal. No need to go to high end florists! Grandparents day was awesome due to these flowers!

sylvia campbell

★★★★★

3 months ago

I shop here ALL the time. A little pricier than ur average supermarkets. But good quality meat and produce and a large variety. Good friendly atmosphere. The staff and fellow customers are very helpful. A nice almost extended family atmosphere. The store's very clean and the layout is spacey, making it much easier to find items. I've even picked up a few pairs of socks on occasion 😂 I would definitely recommend.

Marie M Joseph

★★★★★

a month ago

To Publix 3450 Bayside Lakes Blvd SE Palm Bay I love shopping at Publix! As an Intant Cart Shopper Their Instant Cart service is top-notch - employees treat you like a regular customer. They even offer help outside and aren't afraid to answer questions. Unlike some other stores, Publix staff don't make you feel rushed. Kudos to Publix for understanding that Instant Cart users are often shopping on behalf of loved ones who can't make it themselves due to illness, disability, or other reasons. Everyone deserves great customer service, and Publix delivers. The app is super helpful too - it shows you exactly where products are. Even when the store layout isn't ideal, the staff are always nice and helpful. To the Publix team: please pass on my thanks to everyone from Deli to Meat, Produce, Bakery, and Register staff. Your service is great, and I'm grateful for it 🙏 Marie